Overview
CarShield has a rating of 4.2 stars from 4,843 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.
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I'm 69 yrs young and have never used or filed a claim on any type or kind of warranty before. Just so thankful a friend convinced me to buy a warranty. I have to say that this has been the most pleasant experience. Car Shield kept me updated almost daily with information regarding my claim. Everyone I have dealt with have shown nothing but friendly and professional customer service. Had to have a new engine with my cost only being my deductible. Wow, thanks! Glad I took this warranty out on my truck and car as well.
Tim, we love reading reviews like yours! They reassure us that we’re making our customers happy and that our efforts are making a difference. If there’s anything else you need, please don’t hesitate to give us a call.
It's nice to have the peace of mind that CarShield offers! Knowing I can get my vehicle fixed just about anywhere in the US should I be traveling is also a giant plus! Strongly recommend this service!
Robert, thank you for your review! We are happy that you have chosen to protect your vehicle. If you have any questions about your policy, please don’t hesitate to call us!
This is one number you can call & actually talk to a live person. A lot of businesses are using to many prompts & AI. So far, all of my questions were answered. I will keep you posted on my journey because I am a newby.
Sandra, thank you for leaving a review! Your support means a lot to us. Please feel free to reach out and let us know how we can assist you in the future.
I needed a radiator replaced on my truck. My repair was submitted to Car Shield. You decided to reduce my claim by by over $300. I understand I had to pay $100 deductible but after comparing my radiator to one other car shop for a price of a radiator you decided to reduce my radiator payment by over $200. When I called your staff person she told me you compared to one other car shop. Is that a good comparison or just like other companies in your business you look for ways to not pay. I am sure this was a complete waste of time.
Fred Vogel
Fredrick, we apologize that you were not satisfied with our services. We would like to look into your claim for further review. You can reply here with your policy number or contact our Customer Service Department at 1-800-587-4162.
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Elizabeth, thank you so much for taking the time to leave an excellent rating! Please don’t hesitate to call us if you need anything.
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Thank you for your review! Please don’t hesitate to call us if you need anything.
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Thank you for your time. If you have any questions give us a call!
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Very helpful. Ñnnnnnnnnnnnnnnnnnnnmmmmmmmmmmmmmmmnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
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That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your support. If you have any questions don't hesitate to give us a call!