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CarShield

Overview

CarShield has a rating of 4.2 stars from 4,845 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,049
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Texas
1 review
0 helpful votes
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Excellent service
November 9, 2023

Very good excellent service on the phone answered all my questions and concerns

Date of experience: November 9, 2023
Maryland
1 review
0 helpful votes
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Ms. Inquisitive
November 9, 2023

I spoke to 2 agents. Both were very professional and knowledgeable. They answered all my questions.

Date of experience: November 9, 2023
Washington
1 review
0 helpful votes
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Great!
November 10, 2023

Great service! Easy to talk too. They answered all my questions.

Date of experience: November 10, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Illinois
1 review
0 helpful votes
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Great job!
November 8, 2023

Customer service representatives listen to issues and respond accordingly.

Date of experience: November 8, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Arizona
1 review
0 helpful votes
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Customer service is excellent
November 16, 2023

We are very pleased with our policy and all it has to offer.

Date of experience: November 9, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Nevada
1 review
0 helpful votes
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Good Experience
November 11, 2023

I just needed to change my method of payment. It was quick and easy.

Date of experience: November 11, 2023
Florida
1 review
0 helpful votes
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Very honest
November 13, 2023

They will work with you and are very good at communicating

Date of experience: November 13, 2023
Illinois
1 review
0 helpful votes
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Malibu
November 12, 2023

Everything went fine. Thanks car Shield!. Promised what they say on TV. Good investment.

Date of experience: November 12, 2023
Florida
1 review
0 helpful votes
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Handled perfectly
November 13, 2023

Handled perfectly, I was taken care of right away without hesitation

Date of experience: November 13, 2023
Florida
1 review
0 helpful votes
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Professional Service!
November 10, 2023

Prompt and courteous service. Issue was addressed immediately.

Date of experience: November 10, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Massachusetts
1 review
0 helpful votes
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Awesome!
August 11, 2023

Dealing with CarsShield has been an excellent experience every time we have spoke with them!

Date of experience: August 11, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Maryland
1 review
0 helpful votes
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Setvice
November 12, 2023

Have not used policy yet, no further info is available currently

Date of experience: November 12, 2023
Washington
1 review
0 helpful votes
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Helpful rep
November 14, 2023

She helped letting me know they were still waiting on the repair shop

Date of experience: November 14, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Washington
1 review
0 helpful votes
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Very happy
November 13, 2023

It's everything that I was told about and 100% satisfied

Date of experience: November 13, 2023
Pennsylvania
1 review
0 helpful votes
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Very happy
November 13, 2023

Satisfied with the account telling people a lot of friends

Date of experience: November 13, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Florida
1 review
0 helpful votes
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I was satisfied with the transaction
November 13, 2023

The representative for Car Shield was very knowledgeable

Date of experience: November 13, 2023
Arizona
1 review
0 helpful votes
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Excellent customer service
November 14, 2023

Clear about what is going to happen with my policy

Date of experience: November 14, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Florida
1 review
0 helpful votes
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Fast and easy. It was effortless dealing with my dealer service.

Date of experience: February 19, 2023
Alicia G. CarShield Rep
3 weeks ago

Dennis, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Colorado
1 review
0 helpful votes
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Not satistfied.
September 19, 2023

Don't remember they told me electrical not covered.

Date of experience: August 20, 2023
Carshield R. CarShield Rep
over a year old

We're sorry to hear this. It is unfortunate when a needed repair isn't listed for coverage on your policy. Hopefully we can help you on the next one!

Wisconsin
2 reviews
0 helpful votes
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They worked to make you was satisfied
August 20, 2023

They referred me to a shop that works with them and it was easy getting my automobile fixed

Date of experience: August 20, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!