business logo of CarShield

CarShield

Overview

CarShield has a rating of 4.2 stars from 4,845 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,049
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow MICHAEL Q.
Unfollow MICHAEL Q.
Send Message
Share Review
Report Review

Friendly and Fast
August 19, 2023

Any questions or concerns always addressed by a friendly voice quickly.

Date of experience: August 19, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Illinois
1 review
0 helpful votes
Follow AGGIE E.
Unfollow AGGIE E.
Send Message
Share Review
Report Review

My exsperience with Car Shield.
August 18, 2023

I had a very good experience with this company. They covered the work done on my car.

Date of experience: August 18, 2023
Carshield R. CarShield Rep
over a year old

We’re happy to help. Let us know if you need anything else.

Texas
1 review
0 helpful votes
Follow LADDIE N.
Unfollow LADDIE N.
Send Message
Share Review
Report Review

Paid a lot for nothing.
September 15, 2023

Realize your platinum package covers almost nothing on an automobile engine.

Date of experience: August 16, 2023
New York
1 review
0 helpful votes
Follow KAREN P.
Unfollow KAREN P.
Send Message
Share Review
Report Review

I was very satisfied
August 21, 2023

They answered my question and was very polite about it.

Date of experience: August 21, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review. Glad to see our customer service was able to help you out so quickly. Please contact us if you have any other questions.

Michigan
2 reviews
0 helpful votes
Follow ROBERT V.
Unfollow ROBERT V.
Send Message
Share Review
Report Review

It's great to have car shield to fix my car.
September 26, 2023

They are great to work with and very understanding,

Date of experience: September 26, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Pennsylvania
1 review
0 helpful votes
Follow ESTHER V.
Unfollow ESTHER V.
Send Message
Share Review
Report Review

Easy and fast
August 21, 2023

Everything was done in a timely fashion. I did not have to wait for long.

Date of experience: August 21, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Indiana
1 review
0 helpful votes
Follow MICHELE S.
Unfollow MICHELE S.
Send Message
Share Review
Report Review

Good service.Speed of approval to get my car fixed.

Date of experience: August 21, 2023
Carshield R. CarShield Rep
over a year old

We’re happy to help. Let us know if you need anything else.

New York
2 reviews
0 helpful votes
Follow Tina V.
Unfollow Tina V.
Send Message
Share Review
Report Review

Very reliable
August 21, 2023

Very straightforward. No problems understanding what was explained.

Date of experience: August 21, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Virginia
1 review
0 helpful votes
Follow WHITT C.
Unfollow WHITT C.
Send Message
Share Review
Report Review

Great insurance company
August 18, 2023

Repaired my transmission and put me back on the road

Date of experience: August 18, 2023
Carshield R. CarShield Rep
over a year old

We're happy to hear this. Let us know if you need anything else.

Texas
1 review
0 helpful votes
Follow JOSE J.
Unfollow JOSE J.
Send Message
Share Review
Report Review

Good service.
August 20, 2023

Good customer service and support. I didn't have any problems.

Date of experience: August 20, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Missouri
1 review
0 helpful votes
Follow ROBIN G.
Unfollow ROBIN G.
Send Message
Share Review
Report Review

Excellent 2nd Insurance
August 19, 2023

Responds immediately and efficiently Works very well with any auto shop I pick to fix my car

Date of experience: August 19, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Michigan
1 review
0 helpful votes
Follow ROBERT C.
Unfollow ROBERT C.
Send Message
Share Review
Report Review

With out delay
August 17, 2023

Car shield took care of my bill promptly with out delay

Date of experience: August 17, 2023
Washington
1 review
0 helpful votes
Follow LINDA E.
Unfollow LINDA E.
Send Message
Share Review
Report Review

Rental car & estimate
September 15, 2023

I have called several times and nothing has been resolved.

Date of experience: August 16, 2023
New York
1 review
0 helpful votes
Follow WILLIAM R.
Unfollow WILLIAM R.
Send Message
Share Review
Report Review

Called to get a price, they were pleasant but pushy

Date of experience: October 2, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!

New York
1 review
0 helpful votes
Follow JOHN A.
Unfollow JOHN A.
Send Message
Share Review
Report Review

Great experience!
August 20, 2023

Other than regular maintenance items- Car Shield delivered!

Date of experience: August 20, 2023
Carshield R. CarShield Rep
over a year old

We’re happy to help. Let us know if you need anything else.

North Carolina
2 reviews
0 helpful votes
Follow ROSE B.
Unfollow ROSE B.
Send Message
Share Review
Report Review

Unfinished
September 15, 2023

Would like to submit bill and get assistance on refunding repair cost.

Date of experience: August 16, 2023
Maryland
3 reviews
0 helpful votes
Follow Anazette P.
Unfollow Anazette P.
Send Message
Share Review
Report Review

Service assistance
August 18, 2023

Representative took the time to review my account and assist with any questions.

Date of experience: August 18, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

New Jersey
1 review
0 helpful votes
Follow GEORGE Q.
Unfollow GEORGE Q.
Send Message
Share Review
Report Review

Support By Car Shield
October 2, 2023

I am very satisfied with the support provided by Car Shield.

Date of experience: October 2, 2023
Carshield R. CarShield Rep
over a year old

Thank you for the review and when your vehicle does encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.

Nevada
1 review
0 helpful votes
Follow DURRELL P.
Unfollow DURRELL P.
Send Message
Share Review
Report Review

Great so far!
October 2, 2023

Have not had to use it yet so, I guess that's a good thing.

Date of experience: October 2, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Texas
1 review
0 helpful votes
Follow JUDY W.
Unfollow JUDY W.
Send Message
Share Review
Report Review

I have never used it yet
September 17, 2023

I called to set up a different payment plan Very satisfied with that!

Date of experience: August 18, 2023
Carshield R. CarShield Rep
over a year old

We’re happy to help. Let us know if you need anything else.