CarShield has a rating of 4.2 stars from 4,845 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.
Any questions or concerns always addressed by a friendly voice quickly.
I had a very good experience with this company. They covered the work done on my car.
We’re happy to help. Let us know if you need anything else.
Realize your platinum package covers almost nothing on an automobile engine.
They answered my question and was very polite about it.
Thank you for your review. Glad to see our customer service was able to help you out so quickly. Please contact us if you have any other questions.
They are great to work with and very understanding,
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Everything was done in a timely fashion. I did not have to wait for long.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Very straightforward. No problems understanding what was explained.
We appreciate your support. If you have any questions don't hesitate to give us a call!
Repaired my transmission and put me back on the road
We're happy to hear this. Let us know if you need anything else.
Good customer service and support. I didn't have any problems.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Responds immediately and efficiently Works very well with any auto shop I pick to fix my car
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
Car shield took care of my bill promptly with out delay
I have called several times and nothing has been resolved.
Called to get a price, they were pleasant but pushy
We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!
Other than regular maintenance items- Car Shield delivered!
We’re happy to help. Let us know if you need anything else.
Would like to submit bill and get assistance on refunding repair cost.
Representative took the time to review my account and assist with any questions.
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
I am very satisfied with the support provided by Car Shield.
Thank you for the review and when your vehicle does encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.
Have not had to use it yet so, I guess that's a good thing.
We appreciate your support. If you have any questions don't hesitate to give us a call!
I called to set up a different payment plan Very satisfied with that!
We’re happy to help. Let us know if you need anything else.
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: You have to wait 20 days and 250 miles. And if they think you already know there is a problem they want cover it.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.