CarShield

I always have good luck getting a hold of someone friendly.

I appreciate the representative she was very nice and professional

Very professional Staff will recommend them to other vehicle owners.

Car Shield paid zero dollars on claim that was submitted

There was no hassle with repair facility at all and only one call to Car Shield.

Didn't have an opportunity to use it. Was carry double coverage via car loan

Very satisfied with customer service person and how quick the vendor responded.

Went to drop off my wife's sister at their home on the way back stop by the mailbox. I shut the truck off so I could open the mailbox when I notice I couldn't get the key off. I tried to turn on the truck, but it won't turn on I was unsure why it won't turn on I had just purchased a new battery. I gentleman came to assist me ask me to open the hood in which I did found the positive pole had a lot of acid around it. I clean it up and it turn on, but when I shut the truck off the key won't come out. I tried everything in my knowledge to remove the key by adjusting the Park, but it still wouldn't come out. I called Car Shield and spoke to Jennel she asked for my contract number, but I didn't have it on me. With few questions she able to verify that that it was me; she asked me to drive the vehicle home, and if wanted a tow truck. I said No the truck is drivable. She gave to different auto centers I could take my vehicle to Caliber Auto on Alamo Parkway, but then she mentions there was a closer Caliber Auto on Potranco Road where I live. That evening I fell to sleep, and my wife went to the truck, because her nephew told her what to do and she was able to remove the key out of the ignition. When I woke up about 10:00 pm she told me she had pulled the key out of the ignition, and push it in to start the truck, and the ignition released the key. I told her that's why I have Car Shield for these types of occurrences. Since then, the key ignition has been working fine. All I can say is that Car Shield was there for me, and Jennel was an excellent representative of Car Shield was very professional and out of her way to help me with my problem.

Made me feel like family and was good customer service

Quick response to my call. Very courteous and helpful responder

Customer service was great to adding on a second vehicle

We had our 2017 Ford Escape have transmission failure and this company was the best to work with!

Very good and professional. Polite.and knowledgeable to help when needed.

I'm not sure for I haven't had to use your services that I've paid into yet.

Changed coverage to new car, very easy with no issues.

I have not needed Car Shield as of now. Thus it is difficult to rate my experience.

It's always been a pleasure working with Car Shield.