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How would you rate Carter's?
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Tennessee
6 reviews
6 helpful votes
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Cute baby clothes
April 13, 2017

LOVE there baby clothing love the styles, colors and all the cutes dresses for girls and the cutes suit for boy's very cheap to shop and the accessories are so adorable

Date of experience: April 13, 2017
Utah
1 review
0 helpful votes
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I bought two cute outfits for my baby boy online. I needed them for family pictures. Since I was buying it one month in advance, I was not worried at all about shipping and arrival. Two weeks went by and I was excited to recieve a message from Sandy Carter's asking me to go and pick up my order. Nothing... three weeks went by, I stopped by and asked about it, it wasn't there yet! The worker seemed bugged at me for asking - which made me feel very unconfortable. I thought, well I still have a couple days. One more week went by, I never received any message from Carters, pictures were not taken and I was very frustated - especially when the store had the same two outfits I bought online but they could not let me have them since I bought my online. After a month and a few days, I stopped by again and it was finally there. I'll never again buy anything online or go back to this store. I love their clothing, shoes and accessories but the stress and bad experience with their service aren't worth my time and money.

Date of experience: December 2, 2017
Texas
2 reviews
0 helpful votes
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Carters is my go to when looking for trendy kids styles at an affordable price. I love shopping here for all four of my children.

Date of experience: October 15, 2017
California
5 reviews
2 helpful votes
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Cute but overpriced
June 12, 2017

Very cute clothes but most stores that sell carters are overpriced. I won't buy something that's overpriced

Date of experience: June 11, 2017
West Virginia
6 reviews
4 helpful votes
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Good company
August 8, 2017

Nice deals sometimes when you can get the sales and fine coupons! Nice clothing for my kids slso. Have shopped with them couple different times

Date of experience: August 8, 2017
Pennsylvania
3 reviews
2 helpful votes
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Great store
April 12, 2016

I love Carter's. I order alot of stuff online and its true to size. I've never had a problem with their clothes or shoes. Great prices as well.

Date of experience: April 12, 2016
Florida
2 reviews
0 helpful votes
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Nice
September 29, 2017

Nice things, need more of big kid things to now a days kids are bigger than their age. Cute and reasonj

Date of experience: September 29, 2017
Canada
2 reviews
2 helpful votes
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Good price and good quality! Theres always a deal to be had or a coupon to find. I do about half my kids shopping at this store, every year.

Date of experience: November 17, 2017
California
6 reviews
0 helpful votes
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MANY CHOICES
April 29, 2017

Carter's has a good selection of cute children's clothing in a large range of sizes and other accessory items for the little ones.

Date of experience: April 29, 2017
Georgia
6 reviews
4 helpful votes
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Have lots of kids clothing from Carter's and have always fit well and held up to whatever my son did in them. Will continue to buy their clothes.

Date of experience: April 15, 2017
2 reviews
1 helpful vote
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First rate service
December 19, 2018

Had an awesome experience with Carters. Slight problem with order but customer support resolved it promptly

Date of experience: December 19, 2018
Mauritius
3 reviews
0 helpful votes
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Love buying stuff for my son from carter's. Size always good. I always shop online. Recently bought from them

Date of experience: May 7, 2019
DO
2 reviews
0 helpful votes
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One of the best
August 15, 2017

This is one of the best choice for babies clothes, you can find clothes for your baby until they are big enough

Date of experience: August 15, 2017
Nebraska
2 reviews
0 helpful votes
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Baby clothes brand
December 3, 2017

Great clothing! Worth every penny! Love the baby clothes and accessories! Totally worth the buy! You gotta check em out for sure!

Date of experience: December 2, 2017
Brazil
4 reviews
1 helpful vote
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I like the baby bodies carter's, i bought 3 and I would like to buy more the next time. I like the colour of the bodies and so cute.

Date of experience: June 2, 2019
California
5 reviews
3 helpful votes
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Love Carters!
October 5, 2017

Everything is so cute and good quality! I have always been satisfied with all my purchases. I miss shopping there now that my child is older!

Date of experience: October 5, 2017
Michigan
3 reviews
2 helpful votes
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Great
May 11, 2017

I have bought many things from Carters and have always been pleased! I highly suggest it to all my expecting mothers!

Date of experience: May 11, 2017
Massachusetts
7 reviews
16 helpful votes
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In Love
March 22, 2016

Love this store love there clothes there Amazing also gender neutral and very adorable well made outfits shop here a lot

Date of experience: March 21, 2016
New Jersey
6 reviews
2 helpful votes
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Good for Baby
April 27, 2018

I love their styles for babies, and the quality is good too. But sometimes I think the sizes of the clothes are not that exact.

Date of experience: April 26, 2018
California
1 review
0 helpful votes
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OMG! I wishedI had read these reviews before I placed my second order this year! First order was placed on 2/17/20 to be delivered to their store, kept on checking on their tracking service, order shows it was still at where ever that is, NEVER RECEIVED CONFIRNATION THAT THE PACKEAGE ARRIVED AT THE STORE, Called costumer service, another joke, no one answers the phone, sent e mail got a respind saying the packeage is at the store but the stores are now CLOSED SO THERE IS NO WAY TO KNOW FOR SURE! And why still shows that the packeage had not been picked up from their factory, well hope the outfits fit when ever if I ever get them, Now I placed another order to be mail to my house two weeks ago, keep on checking or tracking the packeage, SAME STORY PACKEAGE STILL AT THEIR FACTORY! I GUESS I DIDNT LEARNED MY LESSON THE FIRST TIME, THIS TIME I DID, NEVER AGAIN I WILL PLACE SN ORDER ON LINE! LOST THIS COSTUMER! Makes me wounder where is these factory? Has to be overseas

Date of experience: May 6, 2020

Overview

Carter's has a rating of 2 stars from 337 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Carter's most frequently mention customer service, order online and next day. Carter's ranks 281st among Baby sites.

service
51
value
41
shipping
39
returns
28
quality
35