Cask CartelReviews 974

Regarding my order of Tattersall Straight Rye Whiskey: I am pleased that Cask Cartel can do the work of finding this particular whiskey in various parts of the United States, and have it shipped to my house in California. Usually only found in the Midwest, Tattersall is a favorite of mine, with its mellow and spicy aroma and taste. For various reasons, this whiskey cannot be found on the West Coast in retail stores. The Cask Cartel pricing is more than twice what I'd pay in a liquor store in Chicago or Minneapolis for the same whiskey. I will continue to ask Cask Cartel to find and send me other rare whiskies in the near future.

There was over a week's delay between when a tracking number was sent to me and when FedEx received my product for shipment. I had to reach out to CaskCartel via email about nonshipment and did not receive a follow-up. The delivery was supposed to require an adult signature. However, it was left on my front step without one. There's no transparency in who is sending the product; Cask Cartel operates more like a broker, and per their policies, it can take up to 30 days to receive an order. I will not be ordering from Cask Cartel again.

I waited a little over a week after placing my order without hearing any updates. I followed up asking about order timing and I was provided with tracking info the same day. Ultimately the bottle arrived in great shape, so no complaints there. I just would've appreciated better communication in between since it was an expensive bottle already and I paid a higher price at Cask Cartel than other sites had listed because I trusted their claim that they could find bottles that other sites might not actually have in stock. I am not unhappy overall, but I'm left wondering if I could've paid less and received my order sooner from a competing site.

Delivered more than 2 weeks after order was placed and text to gift recipients was never received

I was looking for a new brand of rum. I found one at Cask Cartel.

Be careful with this company. They're quick to take your money but slow to communicate how long it would take to ship. And when they LOSE your item, and you just want to cancel, they blame you for not buying additional insurance. Spend your money somewhere else!

Everything went smoothly from start to finish.
Easy ordering, good communication & my purchase arrived in good time, what more can I expect!?
👍 - thanks!