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Catherine's has a rating of 1.3 stars from 258 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Catherine's most frequently mention customer service, credit card, and business days problems. Catherine's ranks 144th among Plus Size sites.
They've raised their prices within the past 5-7 years, so you have to search out the deals and coupons, but their clothes are of a higher quality than most plus sized clothes. It's the best place for extended plus. If you're a regular plus, Kohls has better prices. If you have an issue and need customer service, call, don't web chat.
If there is one thing I know for sure it is that when a Brick&Mortar store was popular and it goes "Online only" and there are LOTS of negative reviews, steer clear. I haven't purchased, nor will I be purchasing anything from Catherines Online. They have more ONE STAR reviews than any well-established store should have. From quality of product, to shipping costs, to returns. Just horrible reviews. No thanks, who needs that headache. BTW the shipping costs really are criminal, just obscene.
Hola soy una clienta nueva de la tienda de Catherine's Fashion y estoy muy a gusto con el servicio y la ayuda telefónica que recibí cuando hice el pedido a travez de la página Web.La señora Adriana y su colega han tenido mucha paciencia con migo después que cambie el pedido.Estoy muy agradecida por el apoyo después de mi operación respecto a las indicaciones de cómo usar las fajas durante el proceso de recuperación.Les recomiendo a todos ustedes esta tienda y les deseo una buena recuperación.Gracias amablemente Yumi
Date of experience: December 18, 2022
Everywhere I look the reviews for this mess are horrible but I used to love these clothes. Sigh. I ordered 2 skirts and 8 pairs of pants and I received 2 skirts 6 pairs of pants and a pair of boots? I've been waiting for weeks now for the prepaid return label and according to all the other reviews I'll probably be waiting a long time but hey run out that 60 day clock so you can say you're off the hook. When I do the math with what I was charged and what I got I didn't save any money and the aggravation is not worth it. Since it looks like almost no one ends up a satisfied customer surely these clowns will be out of business eventually. Fingers crossed. There was no paperwork of any description in my package. Hi
Tip for consumers:
Apparently they throw random crap in everyone's bag. I guess I'm lucky I got most of what I ordered.
Products used:
I'll end up throwing the boots out since I haven't worn that size since elementary school.
Date of experience: January 3, 2025
Catherines? Is dedicated to providing the best in women's plus size fashion. Designed specifically for the plus size woman & guaranteed to fit you beautifully. Free shipping to stores every day.
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