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Cbazaar has a rating of 3.5 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cbazaar most frequently mention customer service, online shopping, and good quality. Cbazaar ranks 9th among Indian Clothing sites.
I chose an outfit for a wedding reception & was custom made for me. The dress fit so well & looked elegant. I got a lot of compliments. I have shared the website link with a few guests. Absolutely love the dress!
I purchased a lehenga for my reception from them and kept telling them its urgent since its for my reception. When they finally send the lehenga, it has no blouse cups and no cancan. They shipped the cancan to me later(which was very flat, so its a total waste), but did not send the cups. Thats not the worst part actually. I ordered a stitched lehenga and the stitching was so so bad. I am attaching reference pictures, I received a boat neck blouse but the website has a different design. First pic is my pic, second pic is of the website model. Customer service told me the neck was supposed to be 8 inches deep and I got something that's hardly 4 inches deep. I understand vendors process these lehengas and ultimately the customer has to try it on to understand the flaws, but even after telling cbazaar all my issues and trying to beg them to reprocess it since its for my wedding, they took no action for almost one week(just said they are investigating and made me wait) and finally told me they cant reprocess it due to lack of time. Do not order from this website as the customer care people are not equipped to solve issues. The material of the lehnga was beautiful but cbazaar couldn't help fix my issue. I spent over 200$ and I cant even use the lehenga now. Its a total waste. No one ever answers the phone when you call their customer service number- USA*******633. There are other websites like Mirraw that have the same pieces(cheaper prices) and have better reviews(Mirraw reprocesses items and doesn't leave customers hanging)
Loved their client service. They were always ready To help when there was a problem. The clothes came earlier than expected. I'm very satisfied!
Very good service and quality product prompt delivery. Latest design suits any occasion nothing bad to say
Dear J A,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
My saree was beautifully designed and delivered way before the time stated. I will definitely refer them to everyone
Dear Shafa Z.,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Best store I have purchased ever. Very reliable and safe shopping place especially during this pandemic situation.
Dear Victor G,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
Product Quality same as displayed in the website.
On time international shipping.
Good customization.
Dear Aji J,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
The dress is very pretty. Very similar to the nodel picture. I ordered a small and it fit just right.
Dear Sakeena,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I really like my parsal thank you so much it's lil tight but it's ok I love it I'll again shopping with you
Dear Sapna,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
The lehenga i ordered was beautiful and it arrived before expected! The quality was good. I am very satisfied with my order
Dear Chandani,
We greatly appreciate your wonderful feedback.
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
My sister and I are so happy with our Eid outfits. The color, the material and the details is amazing. Thank you so much.
Dear Mariam,
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
Love the product quality and design speedy delivery and service is commendable this is not my first product purchase my 3rd and perfect as always.
Dear Shashika N,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I ordered grey and Orange lengha. Order arrived today as delivery date was stated. I do appreciate cbazaar. I also ordered another lengha and saree.
Dear Bobbie,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
High quality and good customer service. Got it in prior to the date advertized. Will definitely place more orders with Cbazaar.
Dear Solomon,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
Loved the dresses from Cbazar. If you are looking for better quality clothes then must try this website.
Dear Jannatu,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Great customer support. Prompt reply within the given timeline and speedy delivery. Will definitely shop with them always.
Dear Nancy,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
First of all they gave us a month date for delivery after purchase which is okay. However i got a mail after 15 days of waiting that i should choose any other product as this isnt available. When i called customer service tjey had no idea abt that email. Theypromised to deliver on time. Then i received another mail saying, quality check was done, its not satisfactory, choose another product. I called back they said thts an automated email, disregard it. However quality check was done and it was bad and they would still get it for us on time. I forward that email to relationship head and products head of cbazar to get reassurance coz this product was for groom. No one ever responded. Anyways product was timely delivered after i called couple well times. When it reached, it turned out to be designer kurta not sherwani. Even my wife who is not indian and has done some indian clothes in shopoing just twice could figure that out. Cbazar has good ways to make people fool. Utter nonsense, waste of time. We ended up buying a sherwani 3times more expensive for groom in hurry...
Dear Neel,
My sincere regrets to see this happen with you. It's so disheartening to see this happen with you. Kindly provide us order number or email ID from which the order was placed for us to investigate and assist you better.
Regards,
Team Cbazaar
I wish I could give them 0 stars. I ordered a saree from then about two weeks ago. Immediately after I placed the order, I cancelled it because I no longer needed it. I called to cancel and explained that I no longer need the product as the event I bought it for got cancelled. They assured they would cancel it and refund would be issued. I also sent an email so that there was no confusion about when I sent the cancellation request. Five days later, my order still hadn't been cancelled and I kept getting these emails asking me to submit measurements for the blouse. I called them again only to find out that they hadn't even approved the cancellation request because "they were trying to get in touch with me to talk me into not cancelling the order". I thought it was really abusrd because I had clearly told them that I didn't need the product. After a long discussion, they finally agreed to cancel my order. You guessed it right- they still haven't cancelled my order and god know how long the actual refund process is going to take. I emailed them multiple times and I get the same "Your order will get cancelled within 24-48 hours" message. I don't think they have any intention of refunding my money. They are probably holding their breath thinking that I will eventually give up and stop following up about my refund. If it was a small amount I wouldn't even bother that much but its $150 down the drain. Please stay away from this company, try Utsav or Mirraw, my relatives have used them and don't seem to have an issue with them. I was thinking of complaining to Better Business Bureau but looks like they are based out of India. Before, spending your hard earned money here, please think a dozen times. They have terrible customer service and are basically thieves.
Dear Neha,
It's extremely disheartening to see this happen with you! Accept our sincere apologies.
Our team has been constantly trying to reach you for the past 3 weeks however we have been unsuccessful. Kindly let us know the best time to reach you in order to approach you for the explanation and acknowledging the miss happened.
We therefore want to delight your experience with Cbazaar and hence would like to reach you for the same.
Feel free to call us or email us to care@cbazaar.com. Also note that the order was cancelled as per your request and the order value was successfully refunded in full back to your card. Find the transaction id for the same: ch_1BmaPxJSgNCWX74mBeTFqOrQ
Warm Regards,
Team Cbazaar
Buying since 2009. Allways have the best product. Nice saries, plazzo, western dresses r really very good.
Dear Nirupma,
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
I like their products a lot. They have a wide variety to choose from.
Dear Jay,
We greatly appreciate your wonderful feedback. This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar.
My salwar kameez is beautiful :) turned out great, fits great... i'll be wearing it for Eid.
Ppl don't ever buy from Cbazzar. They are not reliable and rip u off.
Product quality and customer support are very bad, they don't respond on time
Gain trust and grow your business with customer reviews.
Bespoke Couture - Exclusively Designed for you
Nothing beats the look of custom crafted clothing. Be it your wedding, festive or party - Whatever the occasion get your outfit designed to your taste and fit. Get your unique style statement designed and customized to your needs. Get in touch with our EthnoStylists for Custom bespoke styling patterns suited to your occasion, look and style. Patterns you make yourself will show off your own unique style and personality and let you stand out from the crowd.
EthnoStylist Service -A Luxury to Enhance your Style Statement
A personal styling service tailored to your taste, budget and lifestyle that helps you look and feel your best for any occasion. Work one-on-one with your own EthnoStylist to get custom bespoke patterns and styles for your outfit suited to the occasion. You can discuss the choice of fabrics, the style required etc and our Stylists will help you build your outfit accordingly. Our Ethnostylists will help you get a wardrobe that looks fresh, meets your needs and feels like you, only better.
Cbazaar Guide Shop - Situated in Los Angeles
An initiative to combat the inconveniences that customers are posed with when it comes to measurements, fittings, alteration requirements, getting style recommendations for different occasions.The sole purpose of these Guide Shops is to facilitate a seamless shopping experience for customers across the globe.
We at Cbazaar believe that change is constant and to change for the better is one of the core ideologies of our Brand. Cbazaar brings a new dimension to ethnic fashion with Ethnovogue, the perfect marriage of modern and traditional fashion in the online retail space. Over the years our customers has loved us and made us one of the most preferred online shopping portal for ethnic wear. But paying heed to the changing times, the racing fashion trends Cbazaar has evolved into a ethno fashion label which caters to its customers a plethora of ethnic wear in tune with the recent global fashion trends. From chic cuts and vibrant prints to modern designs and customized fitting, it is in a league of its own. Rajesh Nahar and Ritesh Katariya built Cbazaar the leading shopping portal in 1998, offering over 16,000 different styles of ethnic wear, ranging from traditional Indian wear to new age indo-western ensembles that cater to any palette. With a modest beginning, Cbazaar today is a pioneer in the Indian e-retailing industry. Team Cbazaar is backed by over 350 talented Fashion Designers, Dressmakers, Programmers, Designers, Customer Engagement Executives, etc. Cbazaar is the largest online Indian Ethnic Wear Store. Cbazaar offers a myriad of Indian Ethnic Wear for men, women and kidsand has patronage in over 130 countries.
We are also associated with Ritu Kumar, the leading designer in Indian ethnic wear and fusion designs, to ensure customers get the best. We also have a core team of designers and stylists working round the clock to bring you the best of fashion, from the exquisite wedding range to the glamorous Bollywood collection. Our team of designers work very hard to ensure that all these latest trends come to you customized to perfection, to make sure it fits you like a glove. For a more personalized service, we offer an online chat option with a dedicated customer support Centre to cater to every need of our clients. We also houseDesigner Sarees, Salwar Kameez, Designer Kurtis, Lehenga-Cholis, Kids Clothing, Indian Ethnic Wear for Men, Designer Sherwanis, Kurta Pyjama, Pathani Suits to name a few.
Cbazaar`s Timeline
1998
Established in 1998, Net Avenue Inc. started out as a partnership firm between two aspiring individuals Rajesh Nahar and Ritesh Katariya the launch of one of the first Indian gifting portals, Chennaibazaar.com
2000
Chennaibazaar.com sold the first saree, online; setting the trend of buying Indian Ethnic Wear, online!
2005
Chennaibazaar.com was rechristened as Cbazaar.com
Cbazaar launched 5 different e-stores to facilitate shopping in local currency
2007
Acquired Homeindia.com a traditional bridal wear specialist
2008
Launched the designer in-house brand RaiR, with a standalone boutique in Chennai
2012
Cbazaar added two more stylish, in-house brands – Bollywood Vogue and Modni. – creating a wide fashion portfolio
Raised Capital from Inventus Capital Partners and Ojas Venture Partners
2014
Cbazaar is backed by investors and raises series B financing from Forum Synergies, Inventus Capital Partners and Ojas Partners.
2015
Cbazaar Brand relaunched with a new UI/ UA design and new Brand Logo. We also added a new dimension to the Brand essence of Cbazaar the EthnoVogue dimension.
Dear Ahmad A,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.