Cbazaar

A reliable shopping site, as I 've experienced, so far. The prices are higher than other sites comparatively. Service good. Products good, and you don't have to pay EXTRA after paying the shipping charges. SW Canada.

Worst customer service ever! I tried getting in contact with them for weeks; several emails, phone calls, left voice messages with no response back... I wanted to make some changes to an order pertaining to my bridesmaid dresses so it was stressful and they were impossible to get in contact with. Their live help people kept telling me someone would get back to me, but nobody ever did. Not even one email. So if you want good customer service I do not recommend this site at all.

I would rate them negative, if there was an option! I didn't want to select even one star, but there is no option for that. I ordered a suit and the product received was nowhere near to the picture shown on their website. Their crappy refund policy gave me so much frustration while dealing with a chain of emails back and forth for three months. I got some money back after three months, and in the process I lost my 61 CAD (stitching and shipping charges), which they refused to pay back. They gave me a store credit of 27 CAD which I can't use because I will end up spending my more money. Please never use this website for any purchasing. There are many other companies with good refund policies, go for them.

I have been calling and chatting several times regarding my credit. The first sales rep forgot to extend one of my credit and that money is now gone due to negligence at your end. Also I can't see my credit on my screen. I have gone as far as payment but still no credit appears. This is not acceptable. The credit was issued in the first place because you ran out of item had ordered. Why should I be suffering all this for my own money. I have no incentive to ever use your site again

One of the worst web shop I have ever visited. They offer big discounts but are never deducted at the end of shopping, to trick you they offer voucher for the discount so you are forced to buy even more. This is cheating. So I cancelled one order and wanted to something else, after taking the order my order was cancelled without any valid reason. When you ask for proof for what reason, it is not provided. So please think twice before buying anything from this web shop. The customer service is the worst without any competence in handling issues.

I recently ordered sarees to be delivered to my family members in India. When I made the purchases, they should a delivery date which was about 2 weeks from the date of purchase. After I placed my order, they first charged me and immediately got an email that shipping will be delayed. After about a week later, I got another email that due to some product problem, shipping will be further delayed.

These people are just trying to con buyers in the name of online e-commerce business.

I ordered 6 outfits from them. Spend a lot of money. Firstly they do not deliver on time. Secondly one of the outfits they said was defective. I am in Canada and with the time difference it tool me just a bit longer to respond to have them select another style. Not that they have my order shipped they are still working on it. They went ahead and issued me store credit even after my numerous request to send me a replacement outfit/style I had picked. What makes them think after all this I would want to ever order with them again. It was their end that the product was defective so they should credit my credit card not give me a store credit. And now they are not responding to any emails I send them and neither have they shipped the rest of my products to me yet.

This was my first and last order through CHORbazaar. I have a wedding to go to in August, so I placed an order for 5 suits in June. First of all, they take 40 days to ship your product, and that's only if you're lucky enough to even see your final product. NONE of my products have been shipped to me. They emailed me on 2 separate occasions saying 2 of my suits had bad fabric quality, so they had to be sent back to the manufacturer. I called them, and there is no guarantee when (or if) these suits will come back. They cancelled a third suit without even telling me. They keep making up excuses to not send any suits. Weddings have fixed dates, I can't change that! I thought I could trust cbazaar because their ads come on tv and celebrities endorse it, but it's all a scam! STAY AWAY

Write your review to help others learn about this online business“Worst site ever. Stick to utsav. So much better customer service and they actually make the products according to description. Ordered a floor length dress from Cbazaar and instead got knee length l. Argued with them for weeks that they did not make it correct. And still they are sticking to it was made according to the site description. By worth my time. If you don't have time to go to India much better to get local or use Utsavfashion.com. At least there customer service is more responsible. ”

Ordered salwars. Colors on website are far different from original product color. Customization was fair, not great. Return policy is screwed up and against the customer. Their customer service is the poorest - every reply on online chat takes so long because the person is assisting 'other' customers; hello assist one customer at a time and give them your full attention. Customer service calls your phone at 1130 in the night! Awful experience overall

This site is $#*! I ordered one sari on my friends sons birthday party and its arrived after 2 months I hate the work and I pais way much money first when I orderd it after calling them 50 times and they said they was out of stock u idiot if u don't have stock simply tell out of stock why wasting others money and time. Seriously never gonna buy from here again.

This website is a fraud. I ordered 2 dresses for my wedding and they were awful, fabric, design, way cheap compared to the pictures on the website. Yes they refunded me, but only 75% of the amount... when they said they would refund me fully => liars.
And now they are trying to compensate real unsatisfied customers wirh fake reviews. Because trust me, no ne can give a 5 stars to the kind of work I received.
Hope it will be useful to future users of this fraud website.

Like several other reviewers below said, this site is terrible with custom-made garments. And they have the most frustrating scheme ever to try to cover up their mistakes- they will tell you to send a picture of the garment with a measuring tape over it, make you wait for days while they "contact their operations team" and then send you a sickeningly innocent email saying that the "garment was processed as per measurements" and the most they'll offer you is a voucher so that they can cheat you again. If you are a customer from somewhere that isn't India, where you are used to payin $100 only if you will get quality stitching made to proportions of someone who is not 5'2" and thin as a rail, then do not order from this website. I think the tailors must just break down and cry and their brains stop working when they get the body measurements of a woman who is Latina, Swedish, English, or American.

My products were of too quality when received from cbazaar. I had an issue with the zipper on one outfit and I contacted customer service immediately, they responded promptly and were so friendly throughout the whole time until the issue was resolved. I trust them and will be shopping with them again

The shopping experience with Cbazaar has been absolutely wonderful. The team really cares about their clients and their needs to make a perfect outfit. A must visit site! Thank you cbazaar for a great experience. We will sure come back to shop more.

I have received my orders and honestly speaking I am pleasantly surprised. I didn't expect online product to be so good. The material, cut, stitching and embroidery is just perfectly wonderful. It is many folds better than any famous boutique.

It was really wonderful wearing the kurta i bought from cBazaar. Everyone present in the occasion was full of praise. I generally don't click my pictures because I am the one clicking the pictures of the gathering. This time the kurta I got from you guys encouraged me to get my pictures clicked too. :)

I chose to buy an ethnovogue blouse. It was perfectly fitting and looks good and I cannot wait to try it on with my golden saree! Even though the shipping was delayed by 2 days it got here sooner than I thought so thanks, guys! Will definitely shop again!

Buy 1 get 2 free offer was the best offer and I made a purchase for almost 1000$. Quality was perfect and Stitching was excellent and received the products 1 week earlier than the mentioned date. Customer support team was very cooperative.

I received the sari yesterday. I Am So Happy. The fabric is good quality and beautiful colors. My husband said that it reminds him to Why he married me. Thank you and your staff. I feel beautiful in it. Can't wait to see the others. I'm confident that everything will be as wonderful as the Sari.

7/9/18 - I received a $100 credit and Karan the relationship manager was excellent. This review is solely based on my interaction with Karan. I am satisfied with the outcome and have closed the BBB complaint as well.

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7/3/18-Product was not delivered anywhere near original guaranteed ship date. Customer service is awful and would not issue refund and return shipping address. Upon close examination of product, it is damaged and has two stains on it. I have the original with tags on it, I never wore it as the event passed before i received delivery.

I know a lot of people will disagree with me on this but this is the way I feel...

If you buy from websites based in China, Nigeria, Congo, Namibia, Iran, Syria, etc etc... a good rule of thumb is don't buy technology (phones, computers, cars etc...) and food (baby food, formula etc...).
If you buy anything at all... buy cheap plastic things like cd holders and make sure they aren't priced over $5. This goes for palm reading too.
Also when you order from places like this don't give them a credit card number otherwise you will be overcharged. Use something safer like a disposable credit card that only has $5 of credit.

PS. Don't order more than one item at a time that way your never out more than $5.

This is the worst site ever. Very bad customer service. Ordered a sari online for my brother's wedding. They said it will arrive after so I cancelled the order. They will not give me a refund. They have taken over $400 from me and will not refund. They ignore my emails and just tell me it is still being despatched. Very angry. Stay away from them.

- No standards for the company
- Pathetic customer service with no response. They never call back or reply to emails.
- Standard answers and apologizes to cover all issues
- Full of Specially trained customer care executives & Supervisors who can only ask apologies without doing anything good for the customers
- They talk about policies and rules only when you ask for refund or compensation for all your losses. They dont have any such policies or standards for delivery of the products, following time lines, providing responses etc.
- Place any order from CBazaar ONLY if you need your items after SEVERAL months. Dont make a mistake by placing orders for any occasions like birthdays or anniversaries. You will NEVER receive it on time and you can use it only for the same occasion which comes again next year.

My above comments are for the order number *******