• Cbazaar

Cbazaar

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Overview

Cbazaar has a rating of 3.5 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cbazaar most frequently mention customer service, online shopping, and good quality. Cbazaar ranks 9th among Indian Clothing sites.

  • Service
    34
  • Value
    35
  • Shipping
    34
  • Returns
    19
  • Quality
    33
Positive reviews (last 12 months): 66.7%
Positive
4
Neutral
1
Negative
1
39
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How would you rate Cbazaar?
Top Positive Review

“Great experience with CBazaar online shopping”

Suma G.
6/13/24

I chose an outfit for a wedding reception & was custom made for me. The dress fit so well & looked elegant. I got a lot of compliments. I have shared the website link with a few guests. Absolutely love the dress!

Top Critical Review

“Terrible customer satisfaction service”

Carol W.
4/16/24

I purchased a lehenga for my reception from them and kept telling them its urgent since its for my reception. When they finally send the lehenga, it has no blouse cups and no cancan. They shipped the cancan to me later(which was very flat, so its a total waste), but did not send the cups. Thats not the worst part actually. I ordered a stitched lehenga and the stitching was so so bad. I am attaching reference pictures, I received a boat neck blouse but the website has a different design. First pic is my pic, second pic is of the website model. Customer service told me the neck was supposed to be 8 inches deep and I got something that's hardly 4 inches deep. I understand vendors process these lehengas and ultimately the customer has to try it on to understand the flaws, but even after telling cbazaar all my issues and trying to beg them to reprocess it since its for my wedding, they took no action for almost one week(just said they are investigating and made me wait) and finally told me they cant reprocess it due to lack of time. Do not order from this website as the customer care people are not equipped to solve issues. The material of the lehnga was beautiful but cbazaar couldn't help fix my issue. I spent over 200$ and I cant even use the lehenga now. Its a total waste. No one ever answers the phone when you call their customer service number- USA*******633. There are other websites like Mirraw that have the same pieces(cheaper prices) and have better reviews(Mirraw reprocesses items and doesn't leave customers hanging)

Reviews (249)

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customer service (64)
Thumbnail of user nupurc1
Ireland
1 review
0 helpful votes
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November 1st, 2019

Very pleased with the overall service. Initially skeptical in ordering and getting it stitched online but pleasany surprised. Order 2 dresses and both fitted well and looked amazing..

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Nupur,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Thumbnail of user steveg839
India
2 reviews
0 helpful votes
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September 9th, 2020

Good experience ordering with Cbazaar. The Outfit looks great.

Received the delivery Right on time and the Customer Support team was so helpful. Spontaneous response. Keep it up.

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Steeve,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Thumbnail of user leenap3
California
1 review
0 helpful votes
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August 29th, 2017

Awesome company! Great products! Friendly staff... I love shopping at cbazzar. Been shopping with them for last 8 years. It's a amazing website to do online shopping.

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Leena,

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,
Team Cbazaar

Thumbnail of user samuela80
Michigan
1 review
0 helpful votes
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July 23rd, 2019

I ordered a jacket and it came on time. So beautiful and trustworthy site. Customer service is splendid and care about everyone. No one can beat them.

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Samuel,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Thumbnail of user madhurab
New Jersey
1 review
0 helpful votes
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July 10th, 2019

CBazaar offers affordable choices that are dressy, modern and stylish. It is a reliable business that does good customized styling. I am pleased with my CBazaar purchases!

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Madhura B,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Thumbnail of user shehlak
Connecticut
1 review
0 helpful votes
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July 25th, 2017

Very satisfied and thinking about shopping some more. BUT beads are FALLING OFF my clothing sadly so they need to fix that either embed the beading into the clothing or use better glue or something. Very GREAT customer service nice and sweet.

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Shehla,

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,
Team Cbazaar

Thumbnail of user missb84
GB
1 review
0 helpful votes
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August 18th, 2021

5* star customer service and fast delivery. The sarees are very beautiful and material is high quality silk. Thank you very much. We will ordering again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user soniam88
Sonia M. – Cbazaar Rep

Dear Miss B,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Thumbnail of user nirupmab1
Austria
1 review
0 helpful votes
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April 7th, 2018

They came out with the new idea ethno vouge. This is really very hood I order one dress and it looks so graceful n beautiful. Matireal is good. I can recommend anyone this new idea ethno vouge. Try this.

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Nirupama Bhatnagar

This is simply Awesome! You just made our day!

We are delighted to see you happy. We promise we will continue to keep up with your expectations.

Regards,
Team Cbazaar.

Thumbnail of user mk14
California
1 review
4 helpful votes
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October 14th, 2011

I contacted CBazaar prior to ordering my 7 bridesmaid outfits to absolutely make sure that there were AT LEAST 7 sarees available. They contacted me very promptly and let me know that there were plenty of sarees left and to contact them with any problems/concerns. I felt like I was in good hands. I had all of my girls order the sarees and one of the girls had an issue with the website freezing when she entered payment information. She realized her order never went through and the website immediately said the saree was sold out. She and I both contacted customer service asking for advice on what to do and received an email asking for a tracking number. We very politely let them know there was no tracking number as the order did not go through and never heard from them again. I explained that this is for my wedding and it is important for my bridesmaids to have the same saree, but I guess this business does NOT care about their customers enough to respond. They have made this experience SO stressful for me. Needless to say, I will never ever do business with CBazaar again as I have never dealt with a company so unprofessional. A great looking website and reasonable prices will only get you so far. I am warning everyone I know about this scam of a business they run.

Thumbnail of user avanip6
India
1 review
0 helpful votes
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July 11th, 2021

Good product, highly satisfied. I will recommend this to my friends and relatives since this pandemic time will restrict people from directly go to shop and this CBAAZAR will be the best option at the moment.

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Avani,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Thumbnail of user esratu
New York
1 review
0 helpful votes
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June 9th, 2019

Cbazaar is one of my favorite online shopping website. I like their products and services. Good quality & Nice collections. I shared my Eid pictures. Everyone liked this dress.

Thumbnail of user soniam88
Sonia M. – Cbazaar Rep

Dear Esrat U,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regarding your feedback for the stitching issue, we have forwarded to our Management and they will be doing the needful.

Regards,
Team Cbazaar.

Thumbnail of user zahrak2
Pennsylvania
1 review
0 helpful votes
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October 17th, 2017

Good service, order was delivered in timely manner. The stitching could have been better though. The blouse feels a little tighter than the size that was mentioned under description.

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Zahra,

This motivates us to strive much better in providing excellent customer service to every customer. Your feedback on fit is passed to our management and with all process in place, your future orders will be dealt with utmost care.

Cbazaar appreciates your Loyalty!

Thanks & Regards,
Team Cbazaar

Thumbnail of user muhammadr38
GB
1 review
1 helpful vote
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September 10th, 2018

Item send fraudly by customs and on different names and address. Very cheap quality items. When i tried to contact them they been very rude and never answered calls from me. So bad experience

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Muhammad,

Our sincere regrets to see this happen with you. It's so disheartening that it happened. Kindly provide us order number or email ID from which the order was placed for us to investigate and assist you better.

Regards,
Team Cbazaar

Thumbnail of user fatimak10
New Jersey
1 review
0 helpful votes
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February 3rd, 2017

My family and I have been shopping with Cbazaar for long time. The last few dresses have been just perfect. I would recommend every one who are looking for real Indian collect, to shop in Cbazaar

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Fatima,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar

Thumbnail of user anjus35
Colorado
1 review
0 helpful votes
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November 26th, 2022

My daughter bought bridal lehenga for her wedding, blouse stitch was so weak, it ripped middle of the wedding, we had to use safety pins to fix it, very embracing for us.

Service
Value
Shipping
Quality
Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Anju S,

Requesting you to contact us with your purchase order number from Cbazaar in order to trace and investigate your order details as we do not have any information other than your name to trace your grievance.

Appreciate your cooperation! Thank you.

Email us to care@cbazaar.com. You may also call us to +1 732-456-6633

Warm Regards,
Team Cbazaar

Thumbnail of user ankitk35
India
1 review
8 helpful votes
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January 16th, 2020

Atlantic International Express is an extremely professional organization that can be looked upon for logistic and courier services. A reliable company when it comes to the punctual and safe delivery of the consignments. It offers international courier services to countries like USA, UK, Canada, South Africa and 200 more countries as their network is spread across the globe. The company's excellent operation in services like International document deliveries, Medicine outreach, Airfreight

And Sea Freight Services marks its competitive presence in the market. One can avail their services with hassle-free formalities, which can be carried out through its online portal. Atlantic Courier's Door to Door courier service is exceptional in the field as it provides pickup and delivery of consignments to the clients to and from their desired location. These services are quick and cost-efficient which helps the customer save time, cost and energy. The Special services like same day delivery and next day delivery to name a few are offered for special cases of urgencies and emergencies. Atlantic also comes with an online tracking system for their clientswhich they can find on the website to keep track of their couriers being packed, shipped and delivered. That's not all. The clients also receive proof of delivery from the company to ensure certainty.

Thumbnail of user rupeshr2
India
1 review
0 helpful votes
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January 6th, 2022

Recently I ordered Sherwani from this website and I'm very happy with the product. Their customer service people are very helpful throughout my purchase. Thanks again for their wonderful service.

Products used:
Sherwani

Service
Value
Shipping
Quality
Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Rupesh R.,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Thumbnail of user savilap1
New Zealand
1 review
0 helpful votes
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October 7th, 2022

Thank you team Cbazaar. I am happy with this outfit I order. The stitches are good. I recommend this outfit. This is first time I order for men's and it fits nicely. Everytime I order women

Tip for consumers:
I recommend this outfit to buy from Cbazaar. I like the outfit

Service
Value
Shipping
Quality
Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Savila P,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Thumbnail of user mathewz1
New Zealand
1 review
0 helpful votes
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January 18th, 2017
Verified purchase

Prompt service, good product for the price. Thanks.

DHL service was a bit slow to deliver though, but then I don't live in a big city and DHL service is not very good here!

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Mathew,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar.

Thumbnail of user sarlan
India
1 review
0 helpful votes
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August 31st, 2018

Awesome, excellent fabric, rich green colourabd overall fabulous green shilpa Shetty sari. 10/10 Seller service was very fast and all queries regarding measurements sorted out nicely

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Sarla,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Thumbnail of user tanniman
GB
1 review
0 helpful votes
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May 26th, 2018

Very nice dress. Nicely stitched. As same as picture. I will buy more dress from c bazaar in future. Their customer service also very good. They answer as soon as possible. Thank you

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Tannima,

Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Thumbnail of user aditiyaa
New York
1 review
6 helpful votes
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August 27th, 2012

I bought ONE saree from cbazaar, and they sent TWO. They charged for TWO. I returned the saree like they told me too, and I payed for the shipping cost. The amount they owe me is $63.10. For like one month, I have contacted them by calling/e-mails/chatting. They always say that they will fix the problem tomorrow, but they never do. Okay, SO THEN, 1 MONTH later, the gave me a gift voucher. Guess how much they gave me... Not $60... $40. Alright fine, it's whatever you know? So i bought a bangle from them which together with shipping and everything is $43. SO i ordered over the phone, and 1 lady toke money from my credit card, I let her, because I already lost $20 from them, $3 won't hurt. Haha, you want to hear something funny? They toke that money too :) My story doesn't end there... They gave me a gift voucher for $61 dollars, I was really happy! BUT THEN, i went to buy something, and the gift voucher had " technical difficulties". It's pretty funny actually because they don't have these "technical difficulties" when they take the money, but the do have these "difficulties" when they are supposed to return my money. So here you go, I got robbed of $66 dollars from Cbazaar...

Thumbnail of user farham
New Jersey
1 review
4 helpful votes
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June 9th, 2014

Very bad customer service it's a fraud site they make some customer happy so that their site can run otherwise this site is fraud I should chi review before but I did mistake my brother gave me gift for eid n ask me to made order online n he will pay in their India bank I did same n sended them payment receipt pic after payment done it's more than 2 week pass I m still waiting for my order conformation no they not taking my call no any mail about it I m worry about my money now don't order from this site

Thumbnail of user shivanid3
Connecticut
1 review
0 helpful votes
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February 2nd, 2018

Excellent service, most of the outfits I have purchased from this company have come beautifully. Good stitching and good fitting. Sometimes an issue with the zipper. Overall very good!

Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Shivani,

We appreciate your Loyalty.

We always strive in achieving excellence - always!

Your feedback shall keep us motivated.

Regards,

Team Cbazaar!

Thumbnail of user zarinal2
GB
1 review
0 helpful votes
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June 24th, 2021

Accuracy and detail to the point. No complaints definitely recommend.As a first time customer not sure what to expect but definitely lived up to expectation.

Tip for consumers:
Follow your gut with regards to the choices available. This was definitely in our favour

Products used:
Am going to use everything we purchased from the website. We purely purchased our items cos of the wonderful reviews. They were reliable and honest.

Service
Value
Shipping
Returns
Quality
Thumbnail of user deepaa1
Sonia M. – Cbazaar Rep

Dear Zarina,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

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From the business

Bespoke Couture - Exclusively Designed for you

Nothing beats the look of custom crafted clothing. Be it your wedding, festive or party - Whatever the occasion get your outfit designed to your taste and fit. Get your unique style statement designed and customized to your needs. Get in touch with our EthnoStylists for Custom bespoke styling patterns suited to your occasion, look and style. Patterns you make yourself will show off your own unique style and personality and let you stand out from the crowd.

EthnoStylist Service -A Luxury to Enhance your Style Statement

A personal styling service tailored to your taste, budget and lifestyle that helps you look and feel your best for any occasion. Work one-on-one with your own EthnoStylist to get custom bespoke patterns and styles for your outfit suited to the occasion. You can discuss the choice of fabrics, the style required etc and our Stylists will help you build your outfit accordingly. Our Ethnostylists will help you get a wardrobe that looks fresh, meets your needs and feels like you, only better.

Cbazaar Guide Shop - Situated in Los Angeles

An initiative to combat the inconveniences that customers are posed with when it comes to measurements, fittings, alteration requirements, getting style recommendations for different occasions.The sole purpose of these Guide Shops is to facilitate a seamless shopping experience for customers across the globe.

We at Cbazaar believe that change is constant and to change for the better is one of the core ideologies of our Brand. Cbazaar brings a new dimension to ethnic fashion with Ethnovogue, the perfect marriage of modern and traditional fashion in the online retail space. Over the years our customers has loved us and made us one of the most preferred online shopping portal for ethnic wear. But paying heed to the changing times, the racing fashion trends Cbazaar has evolved into a ethno fashion label which caters to its customers a plethora of ethnic wear in tune with the recent global fashion trends. From chic cuts and vibrant prints to modern designs and customized fitting, it is in a league of its own. Rajesh Nahar and Ritesh Katariya built Cbazaar the leading shopping portal in 1998, offering over 16,000 different styles of ethnic wear, ranging from traditional Indian wear to new age indo-western ensembles that cater to any palette. With a modest beginning, Cbazaar today is a pioneer in the Indian e-retailing industry. Team Cbazaar is backed by over 350 talented Fashion Designers, Dressmakers, Programmers, Designers, Customer Engagement Executives, etc. Cbazaar is the largest online Indian Ethnic Wear Store. Cbazaar offers a myriad of Indian Ethnic Wear for men, women and kidsand has patronage in over 130 countries.
We are also associated with Ritu Kumar, the leading designer in Indian ethnic wear and fusion designs, to ensure customers get the best. We also have a core team of designers and stylists working round the clock to bring you the best of fashion, from the exquisite wedding range to the glamorous Bollywood collection. Our team of designers work very hard to ensure that all these latest trends come to you customized to perfection, to make sure it fits you like a glove. For a more personalized service, we offer an online chat option with a dedicated customer support Centre to cater to every need of our clients. We also houseDesigner Sarees, Salwar Kameez, Designer Kurtis, Lehenga-Cholis, Kids Clothing, Indian Ethnic Wear for Men, Designer Sherwanis, Kurta Pyjama, Pathani Suits to name a few.

Business History

Cbazaar`s Timeline
1998
Established in 1998, Net Avenue Inc. started out as a partnership firm between two aspiring individuals Rajesh Nahar and Ritesh Katariya the launch of one of the first Indian gifting portals, Chennaibazaar.com
2000
Chennaibazaar.com sold the first saree, online; setting the trend of buying Indian Ethnic Wear, online!
2005
Chennaibazaar.com was rechristened as Cbazaar.com
Cbazaar launched 5 different e-stores to facilitate shopping in local currency
2007
Acquired Homeindia.com a traditional bridal wear specialist
2008
Launched the designer in-house brand RaiR, with a standalone boutique in Chennai
2012
Cbazaar added two more stylish, in-house brands – Bollywood Vogue and Modni. – creating a wide fashion portfolio
Raised Capital from Inventus Capital Partners and Ojas Venture Partners
2014
Cbazaar is backed by investors and raises series B financing from Forum Synergies, Inventus Capital Partners and Ojas Partners.
2015
Cbazaar Brand relaunched with a new UI/ UA design and new Brand Logo. We also added a new dimension to the Brand essence of Cbazaar the EthnoVogue dimension.

Company Representative

Thumbnail of user soniam88
Sonia M.

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