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Cbazaar has a rating of 3.5 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cbazaar most frequently mention customer service, online shopping, and good quality. Cbazaar ranks 9th among Indian Clothing sites.
I chose an outfit for a wedding reception & was custom made for me. The dress fit so well & looked elegant. I got a lot of compliments. I have shared the website link with a few guests. Absolutely love the dress!
I purchased a lehenga for my reception from them and kept telling them its urgent since its for my reception. When they finally send the lehenga, it has no blouse cups and no cancan. They shipped the cancan to me later(which was very flat, so its a total waste), but did not send the cups. Thats not the worst part actually. I ordered a stitched lehenga and the stitching was so so bad. I am attaching reference pictures, I received a boat neck blouse but the website has a different design. First pic is my pic, second pic is of the website model. Customer service told me the neck was supposed to be 8 inches deep and I got something that's hardly 4 inches deep. I understand vendors process these lehengas and ultimately the customer has to try it on to understand the flaws, but even after telling cbazaar all my issues and trying to beg them to reprocess it since its for my wedding, they took no action for almost one week(just said they are investigating and made me wait) and finally told me they cant reprocess it due to lack of time. Do not order from this website as the customer care people are not equipped to solve issues. The material of the lehnga was beautiful but cbazaar couldn't help fix my issue. I spent over 200$ and I cant even use the lehenga now. Its a total waste. No one ever answers the phone when you call their customer service number- USA*******633. There are other websites like Mirraw that have the same pieces(cheaper prices) and have better reviews(Mirraw reprocesses items and doesn't leave customers hanging)
HORRIBLE CUSTOMER SERVICE! NO REFUNDS! THEY DON'T HAVE EVERYTHING THEY PROMOTE ONLINE! TOOK MORE THAN A MONTH TO RECEIVE MY OUTFIT! LASTLY, OVERPRICED FOR THE LOOKS! DON'T BUY FROM THEM!
I been shopping here last 4 years and very satisfied on time delivery and good merchandise from sarees to western gowns
Amazing work done on my outfit. The size and fitting was perfect. Definitely going to be purchasing more in the future
Dear Rasheeka I.,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
Loved shopping at CBazaar. The shipping was delayed for 2 weeks but its Pandemic time, so I guess its excusable.
Dear Sambridhi S,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
They have never disappointed, But these days We are finding their prices too high. There are better sites available now.
Dear Wasim.
Greetings,
Thank you for letting us know that we were able to deliver products up to your expectations.We would like to inform that we have a unique range of collections with best quality and offer stylist services also which none other website does.
Your feedback is passed to our management and we will surely work on the same.
Regards,
Team Cbazaar.
Clothing is beautiful, and almost always in stock. It is the site I go to for all my clothes! Thank you, your clothing makes me feel so feminine!
Dear Janet U,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I was hesitant to place order online for punjabi suit since I couldn't touch and feel the fabric/art work. But I took the leap and so glad I did.
They have custom stitching option which is awesome and you can give as much as detail as possible. Also they do a follow up call to review the measurement to ensure everything is correct. The only fall back is that make the call on Indian Standard Time; being in California it made difficult to find a time window that would work (that is reason for 4 star instead of 5).
Back to the suit review, I ordered 3 suits total price ranging from $45 to $100. I know people are complaining about quality; but you get what you pay for. The $45 dollar suit fabric quality was lower than the $100; but that is expect with the price difference. I ordered 2 suits in $45 range for common wear (gudwara, house gathering etc) and 3rd suit at $100 for party wear. It exceed was my expectation for $100 price range. The fabric was really well chosen and matched to the image i picked and the stitching was done well. Even the chuni was made of really good quality net (instead of the cheap hard type of net). As far as shipping time it was lengthy but they tell you up front the turn around time. I certainly will be shopping with them again.
Dear Mandy,
We appreciate your Loyalty.
We always strive to achieving excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectation in future.
Regards,
Team Cbazaar!
I was skeptical about this website, but finally got a good product and the service was prompt as assured right from the start.
Tip for consumers:
You can trust them! No problem. They are value for money site.
Dear Habib,
Thanks a ton for such a lovely feedback.
We promise we will continue to keep up to your expectations.
Regards,
Team Cbazaar.
My experience with you and your tailoring has been by far the best! Items were very well made and received in a timely manner.
Thank you!
Dear Ashok,
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
Excellent embroidered. Measurements were well fitted. Material was as described. Packages in excellent condition when arrived
Dear Jaswinder,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Update 3: I keep getting emails from a cbazaar rep that i should remove my review since I got m refund already. You still have the $10 from the expedite fee you charged me for an order that you cancelled because you couldn't fulfil the order. Refund my $10.
Update2: I got a refund from cbazaar but they conveniently kept my expedite fee of $10 even though they never mailed me the dress and cancelled the order 5 days to the event. I plan to file a dispute with paypal.
I ordered a dress on 25th September, paid extra to get it expedited and i was promised it will be delivered between October 4 and 8th. I kept calling because i the status kept showing "final quality check". Eventually on the 4th i called, and then they told me it will take an additional week to ship the dress and told me they had refunded my money. I told them I ordered it for a wedding on the 9th and i'm being told this 5 days before the weeding. Anyway, they could care less and kept saying they have refunded me. I even asked if they had any ready to ship dress and they said even if they do, it will take 10 days to ship. So here I am stuck with no dress 5 days to a close family member's wedding. No thanks for screwing me over, Cbazaar. What a bad joke!
Dear Bose O,
Requesting you to contact us with your purchase order number from Cbazaar in order to trace and investigate your order details as we do not have any information other than your name to trace your grievance.
We wish to assist you and fix this issue once for all.
Appreciate your cooperation! Thank you.
Email us to care@cbazaar.com or you may also call us to +1 732-456-6633
Warm Regards,
Team Cbazaar
Was a great experience using the site. You could have tracked your order every step of the way. Order came on time. Outfits fit well.
Dear Davina,
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
I have been shopping on CBAZAAR for decades. They are beyond my expectations. Clothes are stitched
Perfectly. Excellent Service!
Dear Kusum K,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
I am really happy with your services and all my outfits fit me really good... like the fabric stitching everything is just too good
Dear Krupa,
Wow! You just gave us a huge dose of motivation:)
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
Lots of promotional discounts, beautiful wide range of collections for entire family, good quality products
Dear Syeda A,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
The dress is so excellent and simple. Im so satisfied. Perfect fit on. Hope to continue with Cbazaar. Thanx for ur satisfying service.
Hi Fathima,
We appreciate your Loyalty.
We always strive to achieving excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectation in future.
Regards,
Cbazaar.
Recently we have bought a cape gown from cbazaar it is really cute one. But there was little delay. Worthful one.
Dear Senthil,
We appreciate your Loyalty! Your feedback shall keep us motivated.
Regards,
Team Cbazaar.
Hi team,
I read all these amazing customer reviews and was still very skeptical at first to purchase from Cbazaar.
I had to give it a try to know it's worth. Therefore, I ordered a red Prachi Desai anarkali suit - size 32. My normal size is 34 but I ordered a 32 which will come fitting as a 34.
I made a note of the order ID and immediately contacted customer service from Facebook to ensure my order is processed correctly.
I also informed them if this could be done a little quicker as I need it for my wedding day.
All it took was exactly 1 WEEK! I repeat, just 1 WEEK from 26th March to 2nd April where the product was delivered, perfectly stitched, beautifully packaged and everything was just top notch about this website!
Your stitching fitted me LIKE A GLOVE!
Please order without hesitation.
An advise would be to keep track of your order ID, stay in touch with the customer service and keep an eye on the DHL delivery ensuring your delivery address is updated correctly.
An ultimately satisfied customer!
Tasneem
Dear Tasneem K,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
100% satisfied.as the picture shown. Love the color.The design is gorgeous. Came early. Will order again.
Hi Esrat,
Thank you so much for your valuable Feedback.
It means a lot to us!
Regards,
Team Cbazaar.
Cbazaar is awesome online shopping. Sarees and Kurtis are very pretty. Awesome customer care. Blouses stitching also excellent.
Dear Swaraji,
We appreciate your Loyalty.
We always strive in achieving excellence - always!
Your feedback shall keep us motivated.
Regards,
Team Cbazaar.
I Love my outfit! The stitching is so perfect and worth the price. Perfect place to purchase desi clothes
Dear Fathima,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
They are awesome, they have very very nice collection this is my first website where I'm able to get what I want.
Dear Najnin,
We greatly appreciate your wonderful feedback.
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
Been shopping from this website for a long time! Love the products and quality! Customer support is also very helpful.
Tip for consumers:
Use true size measurements! They will provide exact measurements, with some wiggle room. I went a couple of sizes up for my first orders, but realized that wasn’t necessary.
Products used:
Everything bought from here!
Dear Krishna S,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
The custom stitched dress I ordered came in Perfect size and the quality is just like shown in pictures. Loved it.
Dear Varsha R,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
I got my order after multiple follow ups and the most expensive saree is missing in the packet. This is cheating.
Gain trust and grow your business with customer reviews.
Bespoke Couture - Exclusively Designed for you
Nothing beats the look of custom crafted clothing. Be it your wedding, festive or party - Whatever the occasion get your outfit designed to your taste and fit. Get your unique style statement designed and customized to your needs. Get in touch with our EthnoStylists for Custom bespoke styling patterns suited to your occasion, look and style. Patterns you make yourself will show off your own unique style and personality and let you stand out from the crowd.
EthnoStylist Service -A Luxury to Enhance your Style Statement
A personal styling service tailored to your taste, budget and lifestyle that helps you look and feel your best for any occasion. Work one-on-one with your own EthnoStylist to get custom bespoke patterns and styles for your outfit suited to the occasion. You can discuss the choice of fabrics, the style required etc and our Stylists will help you build your outfit accordingly. Our Ethnostylists will help you get a wardrobe that looks fresh, meets your needs and feels like you, only better.
Cbazaar Guide Shop - Situated in Los Angeles
An initiative to combat the inconveniences that customers are posed with when it comes to measurements, fittings, alteration requirements, getting style recommendations for different occasions.The sole purpose of these Guide Shops is to facilitate a seamless shopping experience for customers across the globe.
We at Cbazaar believe that change is constant and to change for the better is one of the core ideologies of our Brand. Cbazaar brings a new dimension to ethnic fashion with Ethnovogue, the perfect marriage of modern and traditional fashion in the online retail space. Over the years our customers has loved us and made us one of the most preferred online shopping portal for ethnic wear. But paying heed to the changing times, the racing fashion trends Cbazaar has evolved into a ethno fashion label which caters to its customers a plethora of ethnic wear in tune with the recent global fashion trends. From chic cuts and vibrant prints to modern designs and customized fitting, it is in a league of its own. Rajesh Nahar and Ritesh Katariya built Cbazaar the leading shopping portal in 1998, offering over 16,000 different styles of ethnic wear, ranging from traditional Indian wear to new age indo-western ensembles that cater to any palette. With a modest beginning, Cbazaar today is a pioneer in the Indian e-retailing industry. Team Cbazaar is backed by over 350 talented Fashion Designers, Dressmakers, Programmers, Designers, Customer Engagement Executives, etc. Cbazaar is the largest online Indian Ethnic Wear Store. Cbazaar offers a myriad of Indian Ethnic Wear for men, women and kidsand has patronage in over 130 countries.
We are also associated with Ritu Kumar, the leading designer in Indian ethnic wear and fusion designs, to ensure customers get the best. We also have a core team of designers and stylists working round the clock to bring you the best of fashion, from the exquisite wedding range to the glamorous Bollywood collection. Our team of designers work very hard to ensure that all these latest trends come to you customized to perfection, to make sure it fits you like a glove. For a more personalized service, we offer an online chat option with a dedicated customer support Centre to cater to every need of our clients. We also houseDesigner Sarees, Salwar Kameez, Designer Kurtis, Lehenga-Cholis, Kids Clothing, Indian Ethnic Wear for Men, Designer Sherwanis, Kurta Pyjama, Pathani Suits to name a few.
Cbazaar`s Timeline
1998
Established in 1998, Net Avenue Inc. started out as a partnership firm between two aspiring individuals Rajesh Nahar and Ritesh Katariya the launch of one of the first Indian gifting portals, Chennaibazaar.com
2000
Chennaibazaar.com sold the first saree, online; setting the trend of buying Indian Ethnic Wear, online!
2005
Chennaibazaar.com was rechristened as Cbazaar.com
Cbazaar launched 5 different e-stores to facilitate shopping in local currency
2007
Acquired Homeindia.com a traditional bridal wear specialist
2008
Launched the designer in-house brand RaiR, with a standalone boutique in Chennai
2012
Cbazaar added two more stylish, in-house brands – Bollywood Vogue and Modni. – creating a wide fashion portfolio
Raised Capital from Inventus Capital Partners and Ojas Venture Partners
2014
Cbazaar is backed by investors and raises series B financing from Forum Synergies, Inventus Capital Partners and Ojas Partners.
2015
Cbazaar Brand relaunched with a new UI/ UA design and new Brand Logo. We also added a new dimension to the Brand essence of Cbazaar the EthnoVogue dimension.
Dear Harsha,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.