Charles & Colvard

The product itself, quite good, the but the service I felt was quite lacking.

Here's why: They made an error, sent us the wrong sized ring. Upon asking for reimbursement of shipping and duties, they opted to only refund me what their shipping cost was, not what I had to pay to send it back. Promptness to respond during crunch time seemed lacking. Accuracy of response also seemed less than ideal.

Purely based upon the product though, very good. The look is good, the quality of the work seems fine, no concerns – looking at the band, no blemishes/errors.

It saves you a lot of money, which for some, will matter. It was a nice perk to me since my fiance opted for this, which basically allowed me to use that money towards our honeymoon instead. =)

The quality & pricing are really good and the delivery was fast. I love my Ring. My only minor comment would be that in certain lighting you can see the yellowness of the stone a bit. But overall, I am so happy with it!

Everyone that I have dealt with has been so amazing! They definitely have a repeat customer for life just based on their amazing customer service, not to mention the awesome savings and beautiful pieces.

This purchase was intended as a gift and the person receiving it was delighted with it.
In my opinion Moissanite is the best. We purchased the first piece when they were first introduced on tv. The first one that we bought was a stone (about 3/4 ct.) from a shop in the Harwood Heights shopping center (Illinois) area, that was later set on an engagement ring from my husband. I have had it a long time... I am trying to remember. I think it was around 20 or so, years ago.
I now do not buy diamonds. There is no need to.

This is an incredible product. I remarried 8 months ago in Kauai and presented by beautiful 1.5 cart moissanite gem stone that I had placed in keep sake ring. My new bride loves the ring and the incredible brilliance of moissanite gem stone. I would have purchased a diamond but after looking at the quality and price difference between gems the decision to go with Moissanite made sense. We love the product and I are very happy with our decision. We'll always chose Moissanite over diamond. Thanks you for great service and products.

Was buying a gift, and needed assistance. The person I spoke with was smart, helpful and happy to help. Outstandingly good. I will buy here again, because I got to speak with a person, not an automated voice. Companies that don't employ persons in customer service will eventually lose because the quest for profit, often leads to dead ends which damage a carefully built reputations.

I sent TC 3.2 studs to my daughter. She is not easily impressed but she used adjectives like spectacular, stunning and fabulous. They came in a very timely fashion. My younger daughter has a set as well and they look great. We are all very for pleased

I have always been a huge fan of moissanite! I recently purchased an Estate Ring from moissanite.com to wear on my right hand. I didn't have any problems with my purchase. It was a handcrafted item so I was aware that it would take up to 15 days to make and I actually received it within 10 days. The ring is amazing. So stunning and brilliant. I am going to get a pair of earrings to match from them this month.

My wife of 40 years came to me with the picture of a Moissanite Debut ring she said I could give her for our anniversary, which was coming up in a few days. They were currently having a Christmas special, so when I ordered it, I got 20% off the price. A couple hours after I ordered it, I found out that I had ordered a half size too small. I called twice and emailed, to try to get the ring size changed, but never received conformation. Since it was a special order, it took almost a month to receive the ring. It was perfectly sized and is very beautiful. She is really pleased, and has received many compliments.

These earrings look so much like diamonds that I worry sometimes about getting hit over the head for them. They are super nice. Got them with white gold settings. I would love to go back and get a nice pendant to go along with them.

Loved the ease of ordering, and how quickly my purchase arrived. Fiancee gets plenty of compliments on how beautiful her ring looks. Customer service was great. Ring arrived much sooner than expected. Explained to Customer Service Rep that the ring was not going to be given for another 2.5 weeks. CSR extended the guarantee 30 days beyond the day I intended on giving the ring. I am very happy with my purchase.

Amazing product, super happy. Looks amazing. Don't waste and spend your money on a diamond when you don't need to. Not sure about Charles and Colvard setting the stone, as I had it done elsewhere, but the Moissanite itself is gorgeous and nobody makes them better than CC

I bought two pieces of jewelry for myself----a men's ring and a cross that might have been intended primarily for women----or maybe unisex----but I found it was the perfect size for my gold chain. My experience with Moissanite from Charles & Colvard has been exceptional. A few years ago, I bought a pendant for my wife. All of my purchases of Moissanite have been positive. The workmanship on the gold settings is quite good and the stones have all been remarkable. I am very concerned that other sellers are now featuring Moissanite----I don't know if the quality will be up to the standard that we have become accustomed to. I hope these new sellers will not dump inferior product on consumers----that would give Moissanite a bad name after so many years of nothing but good products.

I have ordered a few items from moissanite.com and even when the items came with a small defect or broke (chain), the customer service helped very promptly with refund and replacement. I really enjoy their products. Moissanite is so much better than the diamond!

Wanted a ring that would sparkle, but did not want diamond. Love that Moissenite is conflict free. I have a beautiful Solitaire that receives many compliments. Looking to get some earrings for Christmas, (hopefully

I've purchased both jewelry and gemstones, both are very nice and exactly as shown on the website or exceeded expectations. Quick delivery and packaging top notch! Arrived undamaged and unmatched quality! Love the guarantee and opportunity to register each piece.

I bought a ring for an engagement however my fiance did not like the ring style that I picked on the website.
The customer service team were really understanding and helped issue a refund even though it was out of the international return policy by a couple of days.
I would recommend them based on the good customer service I received and the ring quality.

I ordered an eternity band and a three stone ring. I have enjoyed the set very much. It is very sparkly and I get compliments on my beautiful "diamonds." It's nice to have the "show" without the huge expense. Moissanite is not inexpensive, but certainly not as costly as diamonds in a comparative size.
I do wish you offered "huggie" earrings.

I have several pieces of moissanite. I wear my 3 stone ring every day as my wedding set for the last 12 years. I still get comments on my "diamonds". Since I only wear quality jewelry, everyone knows my stones are the real deal.

This company has excellent customer service. I called after I ordered my ring to change the size and they were able to pull the order quickly before it shipped out and made the correction. The ring is absolutely beautiful. I purchased a two carat solitaire. My daughter has a two carat high quality diamond. To the naked eye you cannot tell which one is real. She is jealous since her fiancé paid thousands for her ring and I purchased mine on a Saturday sale.

By itself, the moissanite cushion cut diamond is beautiful, but it is slightly darker than the real diamonds I have surrounding the moissanite on my ring. It's especially noticeable when you see it in a picture and there are some rainbow sparkles in the sun, which real diamonds do not do. But for the money, I think it's worth it. Most people just glancing at it probably wouldn't notice.

This is a highly reliable organization, very accommodating and professional. The ring is stunning. Even my jeweler was amazed at the quality and look. In my opinion, much better than diamonds that can be off color and too expensive for the result.

Experience with Moissanite.com was a very positive experience. The delivery of my ring was so fast. I think the Moissanite is very high quality, and the stone is expensive. I would not hesitate to purchase from them again. This is my second purchase in 6 months. Happy customer.