CheapOair

We booked and paid $303 for a flight from Louisville KY to Richmond VA on 3/21. Immediately after the 24-hour refund period, we received an email stating CheapOAir could not honor the $303 ticket price (that we already paid) and our new ticket price would be well over $700. That's more than double what we purchased and paid online. When we called, they said that it's all in the fine print and no refunds are given. So basically, CheapOAir is offering FAKE extremely low fares, taking payments for the fares, waiting until after your 24 hour full refund period, then emailing that they can't honor the fare purchased and we would have to pay the $700+. Clearly a SCAM. Most people will go ahead and pay the additional ticket cost since their initial money is tied up with them and non-refundable. Additionally, customer service is outsourced and you will be unable to understand what they are saying, adding to the frustration. SCAM SCAM SCAM - DON'T EVER DO BUSINESS WITH CHEAPOAIR!

You claim the lowest airfares and you do deliver. My only complaint is that app sometimes does not show upcoming trips. I would like to not have to go to the airlines web page. That why I use you. Overall I'm happy with you

It was good. I like that the different prices were explained in detail. For the inexperienced customer the jolt you feel is lessened with the understanding that the agent is making you understand what you're purchasing

Staff has not been responding to my query as to why there's a "Pending" remark in the e-ticket number of my traveling companion for about 5 days now. Still waiting for the response and our travel is already this coming Monday.

Easy searching for best flight & time, but I wish the itinerary comes in the email had one click & page of flight info. Right now, seems I am having to answer surveys & access other pages & not convenient.

When I had trouble with my credit card, I was notified by you as to the issue. My cc issues were resolved and in a chat you asked whether I wanted to add the outstanding seat and travel insurance fee. I said no. It was deducted anyway. It was no big deal, but it seemed that one hand didn't know what the other was doing.

I would have like to have been informed is a much more obvious way of all the addition charges for what others include in their price like a carry on bag. Frontier costs the same as Jet Blue once you add it all up.

I travel for work all over the world. Sometimes I've had to call an operator and they are always ready to help and very patient with me even in sweaty foreign airports.

Simple process but some confusion when the site changed the dates of my flights. Call customer service and they got it straight. Still waiting to have my boarding pass on my phone.

We are very pleased with the gentleman helping us book our flight. Very professional, kind and speedy by answering all questions. Thank you very much.

Smooth. Cheapoair is very reliable and easy to use. Have been using for many years. Recently I.have found the app a bit weird and cannot get help. I hope this is rectified soon

The representative who spoke to me was extremely helpful at a difficult time when I had to change my tickets due to family emergency. I appreciate everything that she did for me and she made it so easy thank you very much.

If I'm booking a flight with my experience and everything I would like that it maintain that I'm not being called because I'm looking at my flight baggage everything and when I get called and try to get an upgrade phone call it's kind of irritating at the point in time if I wanted an upgrade I would ask for it but this experience was better than the last

I was very skeptical at first. Booking flights online in USA, from New Zealand, departing from Thailand. As well as trying to tie in my own flights to coincide with these flights. Tried to do myself, but once i contacted Cheap0air it was easy

Out of all of the airline ticket websites, I have always found cheopOair to have the best Prices and largest selection of flights. I've been using this site for the last 5 years and don't fly, unless I book through cheapOair.com Never have I had a problem with my ticket purchases. Thank you cheapOair for saving a senior nana some extra money to be able to spend on my grandson. Thank you!

I traveled using Cheapoair for the past 10 years. This is a very reliable travel agency. Once I had to change my flight 24 hours in advance and they changed it without any fees. I would highly recommend this travel agency.