Chegg

I joined chegg as a subject matter expert on 26th of february 2023. After working for a few days, they banned me on 3rd of march 2023 in just 5 days. I have given more than 20 solutions and one kid disliked me yet the answer is verified and correct but still they banned me. They have a corrupt system by which you can purchase subscription with fake account and like your solutions or else you are not going to be able to work there. The support was very bad, they didn't cooperate with me. If you want to work there, please i request you to spend your time and energy elsewhere as these guys are $#*!s.

As far as receiving books before classes start and getting answers online, this site is great. However, my biggest issue revolves around returning my books and the customer service. I've been trying to download my shipping label to send my books back for the last TWO WEEKS and have run into the same issue. When I use the custom shipping label on their site, they send me the shipping label... that can only be downloaded. I've also tried calling their number and all I get is "go to chegg. Com/contactus", which doesn't allow you to actually ask questions about anything involving the company (ironic, I know). If you need books for your next semester, try to buy them digitally so that they at least don't charge extra after.

Their customer service representatives are unreliable. They said they would cancel my subscription, didn't, then charged me again then wouldn't refund or explain why. Absolutely terrible company marketed towards students and their pocket change. Disgusted.

The majority of the issues written upon in these reviews are a real thing. This is literally a racket they have going on. No customer service to speak of and I couldn't believe my eyes when I got locked out of my account for 48 hours... more than once. It's like once my card information was in their database they packed up and left town in the middle of the night. I figured those people in the reviews were anomalies. Spend your money elsewhere; you work hard for it, these people clearly don't, nor do they value anything but your money.

Stay away from these guys, they only want your money, they do not care to help you at all!
According to their policy, you are only allowed to have access to your Chegg account on two devices, so I logged in my account on my laptop and my phone, and immediately I got restricted from using my chegg account due to "violation" their terms. I have been trying to reset my password to regain access to my account and I have chatted with many Chegg agents but none of these were helpful. Everytime I wanted to look up for an answer a message would pop up and say to subscribe with another account. Why do I need to subscribe again when I already have a subscription. All what they want is our money. I highly recommend to not use Chegg.

Been banned multiple times from the site for 48 hours with just regular browsing. A quick google search shows many others with the same issue. Chat support was rude. Perhaps one day they'll realize that browsers typically use tabs, and this isn't 2001.
Many of the answers that are posted are wrong as well. I've encountered numerous problems that have multiple choice, and they have 3 different answers from 3 different people. All upvoted.

Bought a bundle package for a textbook and internet package that they advertised. Instead I received the book plus another ebook. After they admitted their system had an error they still refused to give me what I paid for and instead refunded me a portion of what I was charged and then I had to pay almost triple the original cost to get the internet part of my bundle. I used to like this company but it seems they don't mind ripping off college students.