Chegg

I am requesting a refund for charges made to my debit card. I cancelled my membership July 2020 and kept getting charged until January 2022. Chegg is making it hard for me to get all of my money back although I had cancelled my subscription already. They are only refunding me for January 2022, December 2021, and November 2021, which is not fair nor ideal since I had cancelled my membership. I don't agree with their policy of not returning the money that is rightfully mine when I have proof of cancellation. Clearly, robbery.

I ordered a textbook through Chegg so that it would arrive on time for classes to begin. The day before it was supposed to arrive, I got an email saying that the order was cancelled due to back orders. The site had said it was in stock and not back ordered when I had placed the order. I contacted customer support, and after waiting a half hour between replies from the incredibly slow representative, I was offered 10% off my next order as the only consolation they could offer. Stay away from Chegg, they don't value their customers.

I have no record of subscribing to their service, yet my credit card was billed for three months. Their chat or stopped responding when I asked to cancel my service. Pretty sure this company is a scam. One star is being generous

Signed up for 3 Day free trial, found the answers were in accurate and incomplete. Study guides were unhelpful. Cancelled within trial period and still charged for one month. Appears to be a SCAM.

Terrible customer service when it comes to account issues.
Generally, homework help is very limited, with very little to almost none verification on the credibility of solutions and problem help.
They charge a ridiculous $20 a month for the "higher end" service, which is even then, very limited. The "lower end" at $15 is also terrible, with little to no more that the free version offers.
0/10 would not recommend.

I used to use this site to rent my books while in college - I have recently decided to go back and school and thought that Chegg would be a good site to continue using. They are not - I'm not sure what happened but their shipping times are ridiculous - it shouldn't take three weeks to ship one book. When I reached out to their customer service no one was able to cancel my order because it's "processing" - which means my order hasn't been shipped but has sat in their warehouse for the last two weeks. I'm hoping that they give me my refund when I send the book right back but I'm thinking that there isn't a lot of hope there.

You're better off paying the higher prices at your college's bookstore or using Amazon.

I used Cheggs tutoring sessions and they were a complete rip off and I learned absolutely nothing! These tutors don't explain anything but do the work for you. I suppose thats how they get their money in the amount of time you request them to help you in. Anyway, I was charged over $300.00 for getting help from this student based website. It's a total rip off and burden on any students pockets. I'm a full time student and mother so online tutoring is the most convenient form of tutoring I can use. Well at least I thought it was. Try going to the store and finding that your card is being declined because Chegg has randomly charged you with a ton of late charges for tutoring. That's completely unacceptable and embarrassing! I'm telling you now the only purchase you should make from Cheggs is your books, nothing more! When I asked for a refund I was shot down and they said they could do nothing for me. RUDE! Don't use Cheggs tutoring its another reason students go into debt!