website thubmnail of Chegg
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Australia
1 review
1 helpful vote
Follow Joshua G.
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$#*!ing $#*! $#*! website
September 4, 2022

Would give it 0 star review if I could, you search up a question and it gives you a completely irrelevant solution that is incorrect and for a different topic. Also non-refundable absolute scam this site should be taken down... I am so disappointed not only will I fail my course but I also will lose some money to these $#*!tards

Date of experience: September 4, 2022
Colorado
2 reviews
9 helpful votes
Follow Adam S.
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Kids don't want to learn, they want answers. They will keep asking the same questions until a hungry tutor just gives them the answer. The playing field is highly competitive and chegg does nothing to police it. They will run background checks and contact admin offices nonstop to verify the tutor yet do nothing to control the behavior that is essentially high priced cheating.

Date of experience: January 24, 2020
California
63 reviews
194 helpful votes
Follow Monica O.
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My books have always come in time- once a book I ordered was back-ordered therfore they ordered one for me on amazon.com. And if you keep the box they sent you, it is FREE (with really simple directions) to ship the books backs to Chegg.

Chegg also gives you a week after the quarter/semester is over to return them- definitely beats long lines at the bookstore during an already stressful finals week.

Date of experience: July 13, 2010
Oklahoma
1 review
3 helpful votes
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I order books as I usually do for my semester but I put the wrong address in. I went to change it and they would not let me, so I changed it on the ups site. Two weeks later. No books. I have tried contacting chegg and ups several times. I got a notification my books were sent back to chegg. I'm still waiting on my full refund.

Date of experience: February 23, 2017
Australia
1 review
12 helpful votes
Follow kay k.
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Chegg scam
June 2, 2018

This is my first review ever.
I urgently needed an answer to a set of uni questions, a search on google brings up Chegg who claims they have the solutions, I should sign up to access. With hesitation but needing the answers I signed hopefully. All the answers to the questions were totally wrong, substandard is too much of a respectful word to use. Out of 4 questions none was answered even with a junior high school's intelligence.
I don't know about their other services but I feel so scammed!

Date of experience: June 2, 2018
Tennessee
1 review
0 helpful votes
Follow Ereny N.
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Worst website
October 27, 2021

They canceled my subscription without telling me and after I have paid. This is the worst website ever because they will play with your money and time. I was not able to log in after a while. Then all my questions were not found at some point. DO NOT TRUST!

Date of experience: October 27, 2021
Greece
1 review
0 helpful votes
Follow Emily T.
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So I bought Python homework solution, paid a fair amount and it even didn't pass! [---Your review contains inappropriate language here ---]... And they don't want to refund. This is awful.
I am sharing my good experience (on homeworkhelponline.net) on purpose, to screw chegg, because they did it to me.

Date of experience: March 15, 2021
Georgia
1 review
2 helpful votes
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Great company!
June 1, 2015

I have used Chegg for a couple of years now and I love it! Never had a problem with my books and I always received them in an appropriate amount of time! I love how they let you read the e-book while you wait on your order! They have good prices for rentals. I always save a lot of money by renting from them for school books! They send little goodies with your books sometimes!

Date of experience: June 1, 2015
Texas
1 review
0 helpful votes
Follow Sangeetha T.
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Money suckers!
June 25, 2020

These people are worthless. Don't subscribe to them. Only 0.*******% of the solutions are correct. Also when you post a question, they take ages to answer that. WORST SITE EVER. They are running scam in the name of educational website. It is more tempting to subscribe for it, but it is not worth it. Please don't waste your money.

Date of experience: June 25, 2020
California
57 reviews
363 helpful votes
Follow Tracy H.
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Great site where you can get cheap books used and for rent. Someday everyone can have their books on a kindle or ipad but until then I do not want to waste money on buying expensive text books. Great site for those of us who cannot afford expensive books.

Date of experience: September 15, 2010

Overview

Chegg has a rating of 1.2 stars from 450 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Chegg most frequently mention customer service, credit card and free trial. Chegg ranks 106th among Textbooks sites.

service
179
value
173
shipping
98
returns
127
quality
163
+68