Chegg

It is all about Subject Matter Expert Coordinators. They are greedy and don't perform their duty honestly and correctly. Coordinators at Chegg never reply to Experts's question either in official Whatsapp group or via mail. The coordinators at Chegg are making students' and experts' experiences worst and it will cause loss directly to whole chegg community.One of the worst example of coordinators lazyness is they review expert answers and score it 0 without reading what is being asked in question. Experts need to remind them to read whole question and then score correctly. Chegg websites also fail sometimes to meet user expectation. After solving student question for 1.5 hours, at the time of submit the site respond that you have skip this question even when the question is never skipped and answer clock is ticking.

Order #: MEEYA3BQ

It was 4 days after the due date of the subscription and i was sick. Chegg charged me for next month's subscription. I tried to complain and customer service name Knox said that I used it a lot. So what if I used a lot before but not after subscription should have ended and I'm finished school. The customer service member did not care. This is a scam!

Regarding the refund request, we have reviewed your account, and you are ineligible for a refund on your most recent charge. If you decide you need it again, you can always resubscribe on your Chegg account https://www.chegg.com/my/orders-next.

I am so sorry for any inconvenience this may have caused.

This is their reply for a subscription I did not want and I never used. Tried to avoid the payment right away and they were no help.

Please do bot fall for this website! They will take your money

Stay away from Chegg! They will trick you into subscribing, claiming that your questions have been answerered but it's just the questions that are copy pasted in the answer section. Yet, they would not do a refund

The textbook solutions for this site are great. However, I have had an issue just signing into the account with almost every attempt. I have had to create a new account with these guys several times and every time I have to do it, my debit card gets locked for potential stolen card. This is just one example of the thousand reasons I have been locked out of the site. I work full time and have a young family on top of school so spending a couple hours just trying to get this site to work so I can get some help on my homework is less than ideal. Needless to say, I will no longer be doing any business with Chegg.

How pathetic of Chegg. As a college student for the last 4 years, I had only heard of Chegg through my close friends. I had a Chegg account for 3 years in college. Never saw a single ad for Chegg ever, but now I see ads for on Snapchat, Tik Tok, etc. That's how you know a company is at an all time low when they are posting ads on these ubiquitous social media sites. It is ironic how Chegg would offer a convenient way to cheat in college but act as a complete informant of its own users to universities around the nation. Now I see the Chegg ad on Snapchat claiming to "help 90% of college students" and I cannot help but to laugh out loud

While it does have helpful answers, it is not worth the trouble! I have been suspended before and this morning my account was deactivated because I had chegg open on my laptop and accidentally opened it on my phone. They assumed I was sharing my account and did not give me any kind of chance to redeem my account or tell them what happened. Ridiculous! If I am on chegg for a while for homework or studying, they will make me reset my password because my account usage is too high. They have no business being that strict on their website. I could keep on ranting about how aggravating it is but you probably get the point. I can see other reviews feel the same way I do. Not worth the money and frustration.

I cancelled my subscription back in Nov. 2021 and then received an email today that I was charged for the subscription which I don't use. I unfortunately slack at checking my account because my life is busy. Today when I received the email I logged into my old Chegg account and noticed that my subscription had been reinstated back in April. So I have been getting charged for 3 months without my knowledge or consent, I contacted customer support and they said that there is nothing that they could do and could not explain to be why my account was being charged after I cancelled in Nov.

My only explanation would be that when I spoke to a Rep in Nov. That they only paused my account and didn't actually cancel it as I had requested. Now I'm out $75 for something that I don't use