Chicnico.com

If I could rate a 1/4 star review, it would be too much. I give them a Zero rating. I dont believe this is truly a company at all. I think its some kind of fulfillment warehouse in China that poses as an online boutique. They never contact you after you order something. I ordered 1 cardigan on 11/28/2017. It still hasnt arrived as of 12/15. My item was, leaving the facility in China on Dec. 4th, according to USPS tracking, and then I had no updates until today. By the way, I had to figure out how to find my package. Again, THIS COMPANY will never notify the customer after you pay. I anticipate that once my item arrives, it will be of horrible quality based on other reviews here. I should have google searched Chicnico before; lesson learned. Another hint, dont use Pinterest suggested links for buying items; as this is where I stumbled across Chicnico. Utter Xmas shopping fail.

A friend was wearing the tan Stylish Hoodie Loose Coat in size small. I tried it on and ordered one from my phone along with two other items immediately via mobile. My package arrived today and the hoodie and the other two items could not be more different than I expected. WOW! The banding at the wrists is much shorter than my friend's or the photo on the product detail page and the sizing is so small compared to her small. Terrible. It doesn't have the cozy, oversized feel as pictured AT ALL. It's more like a fitted cheap blanket. I won't even start in on the other two pieces. Save yourself time and $ and purchase quality elsewhere. These items ship directly from Beijing but they use a "US" email on their website. Total crap. Immediately handed these new purchases to my 11 year old.

I've placed 2 orders with this site over the summer. I was a little weary since many of the garment descriptions were vague - and this is China based company. That said, I was pleasantly surprised by the garments in the first order. The items looked like the photos on the website and the quality was decent. Certainly no worse than an H&M and for some items, better. I actually get a lot of complements on these items.

The second order, however, was different. Some items are nice while others are different than advertised. Colors, cut, fabric - different than advertised, but resembled the photos. Also, one dress, a size small, was absolutely huge - even though all other aspects of it were as advertised. Very strange. It will be interesting to see if they adhere to their return policy as advertised. I'd give 2.5 stars if I could.

I ordered a sweater 10/18 and we are now on 11/10 and I still have not received it. truly horrendous customer service. I emailed them and never got a response. The tracking site was on the same status, always waiting for an update from the shipper. The total lack of concern about their customers is despicable. I will NOT be recommending this site to anyone, and will never purchase anything from them again. I will be returning the sweater I ordered as based on all the other reviews it isn't going to look like what I ordered and the quality won't be there. This is a total scam, they need to be shut down.

Saw an awesome sweater on Pinterest. Followed to Chicnico site. Seemed legit. Placed my order on 01/03/18. Got a confirmation of order that sat there for a week. Sent an email (because you can't call) on day 7 as to the status of the order, never got a response but 48 hours later "poof" another email that the order was at the post office for mailing IN CHINA. I requested to be notified of updates and tracking via email and text at that point. Another week went by and nothing. Then yesterday I receive a confirmation from paypal that my order is on its way. Ummmm I called my bank on day 15 and had the charge disputed and taken off my account 6 days ago. Seriously, y'all save yourself the headache and heartache of not getting your item. And if you do order and then research reviews when things get fishy, like I did :( call your bank, not Paypal. Your bank will resolve it immediately.

I placed an order a month ago and when I look at their website it says they are in the process of filling the order but yet when I ordered it they said it would be here by December 8th. There is no phone number on their website and I have tried emailing them multiple times and no response. No one should waste their time or money with this company! I am now in the process of filing a dispute to my credit card company to get my money back from this fraudulent company.

Ordered 2 dresses for 65 dollars. Got them and they were nothing like the pictures and were made from a $#*!ty cheap material that was itchy and was I'll fitting. Contacted requesting return info, they requested it be returned within 30 days through the USPS and that they would not cover shipping costs for returns. Went to the post office only to be told that it costs 63 dollars to ship it back to China where it came from... FML. Never ever buy from them it will only be a waste of money!

I am an idiot. I purchased a sweater from here, and it was just as all of the other reviews had stated: TOTAL SCAM!

Right away I noticed that the colors were all wrong. I ordered a medium, and what I received was child-like: the end of the sleeves came up to my elbow. But the worst part about it was the smell. Oh dear lord, the garment smelled like gasoline and what I can only imagine to be old wet rat hair. Which is probably what it really was made of, considering it made my arm itch. Needless to say, I tossed that thing right into the garbage can. I didn't even bother trying to get a refund, given the struggle that others have lived through in their reviews. I just decided that that is what I get for not doing a background check. Lesson learned.
Ugh. Even now, thinking of that sweater now grosses me out, and will probably haunt me in my dreams.