Chicnico.com

I ordered a cardigan from this site and it was a huge mistake. The product took weeks to arrive and it was not the item pictured but a cheap knockoff. Several issues: The pattern of the sweater was not as pictured, the length shown came to the knees of the model who was describes as "5'7" (I'm 5'2" and it was hip length) it was pictured with a dense a tasseled fringe - what I received had tassels on the fringe, but spaced further apart and looked like an afterthought. If I had know about this site I would have checked first. I will warn others.

Does not answer emails asking where my items were. Over 1 1/2 months of emails and for tracking number... NO RESPONSES OR ANSWERS! I wish I could give a zero on the rating; as it is a zero company. Do not buy from this website. Based in China, some wharehouse. Returned the package unopened on 1/17/18. I received in on 1/16/18 as Paypal told me to do if and when I received the package. PayPal closed my case and did not refund me to date, but I will not give up.

I wish I saw reviews before I place this order. I place this order on April 2nd and now its April 19th and i'm still waiting on my order... There website says 8-9 business days, so misleading. Tried to reach them, but they don't have a phone, i did receive a standard email the same one that was at one of the comments above. Hope to get it before my vacation, if not i will cancel the order through my credit card. Would not recommend.

Beware. They are NOT selling clothes that look like the pictures. When your order finally arrives (MONTHS later) you will discover that the items are crafted from the cheapest, most awful fabric you've ever seen, and appear as though a first grader crafted them for a "first time sewing" project in her home economics class. The seams are unraveling, the hems are fraying... Just AWFUL.
Okay - they say you can "EASILY return or exchange" right? WRONGGGG!
Just TRY to figure out where to send your return! (Not to mention that you will have to pay for shipping to China, IF you can figure out how.) It's a scam... the return link just tells you to "visit the return page" which tells you to click the return link...
So you email customer service... right?
They get back to you like two weeks later, SO perplexed that you don't like your items!
Which item? What's the problem? Can you send pictures?... In the end, they MIGHT offer you a 15% refund, which you might not actually receive.
TURN BACK NOW! I wish I had read reviews before purchasing... What a scam.

Do not buy from the Chicnico website. I ordered two sweaters, one for my daughter and one for me. I ordered in November as an X-mas gift and received in late January. The sweater that I bought for me was way too small and the one for my daughter was way too big. We couldn't even verify if we were provided the right size because the sweaters had no labels- at all! (Which, by the way, violates a federal regulation.) When I asked the company if I could return them, I was told I'd have to ship them via the postal service to China! I then asked if they would pay for shipping since the issue wasn't my fault. I heard nothing from them. Major Scam!

After reading reviews... I'm lucky I recieved anything at all. The tracking number was fake so I thought I got ripped off from the start but when I finally did receive my packages the items inside did not appear the same as pictured... and the sizes were way off. The small was like an extra large the medium was like an extra small and one yet had really short sleeves and was so oddly shaped. I wasn't going to chance sending it back after reading so many reviews. I would never order from Chicnico again and would not recommend it to anyone. The sight is cute but what you get is a bad knockoff of it made out of cheap fabric and irregular sizing.

This company lures you to their "NewYork" based (actually in China) shop by posting great pinterest pictures, I ordered my item a month ago and it's still somewhere in China. I've had these Chinese companies steal my money before, and should have read google reviews before ever buying from them. Shame on crooks like this. DO NOT SHOP CHICNICO, which I'm sure by the reviews translates to CH-eap IC-in China N- Not actually what's pictured IC-It's crap O-order elsewhere.

I ordered from this site and they are actually located in China. It took about month to receive the items. It appears they steal pictures from other sites and use them as their own. The clothing looks NOTHING like they do in the pictures and are of extremely poor quality. The "Trench Coat" I thought would be the usual material used in trench coats but it's actually lightweight polyester of the worst quality. I'd be embarrassed to wear it. I also ordered a plaid button down and the material was not even the same pattern or color shown on their site and fabric is scratchy. I emailed them a week ago for instructions for returns which is what they tell you to do on the website but have never heard back from them. I read another review (after the fact) from someone who was refunded about $16 from a $250 return. I think I'll cut my losses now rather than spend more money to return the clothes to China and possibly be refunded for a fraction of what I paid. So they get no stars (it made me check at least one to submit) and buyer beware, don't order from these thieves.

It took almost 18 days to receive the order, when I received the order the clothing was made of the worst fabric, the size was really large, and was not made very well. I contacted them for a return and full refund. I had to pay to send back to Bejing from the US and that was $75 to mail out, they would not cover this cost at all. It also took 2 weeks to return back to Bejing. Now I have tracked the package, it has been received by the company. I requested a refund again, they requested my tracking number for the order, I am willing to bet if I didn't have it they would say they will not refund me. Anyway, after I provided the tracking number the person I have been in contact with fell off the planet. I have emailed 4 times since then and I have now contacted Paypal. (Kept the original receipt from this order so I had Receipt number). Anyway it will take 11 days if the seller doesn't respond, I will finally have a full refund from Paypal. Long process and I wouldn't wish it on anyone else. DO NOT ORDER FROM THIS COMPANY. (The pictures are great, but it is not what you get when you order!)