• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,963 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1252
  • Value
    353
  • Shipping
    367
  • Quality
    3554

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.4%
Positive
1,795
Neutral
264
Negative
289

Instant Feedback

24,687 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,963)

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Reviews that mention popular keywords

customer service (415) quality products (83) return label (20)
Thumbnail of user tamarae44
1 review
2 helpful votes
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July 23rd, 2020

I ordered the Fan of Bowknot Crop Top in White and Timeless Favorite Chiffon Maxi Skirt in Mustard, and am thrilled by both. The shopping experience was easy, the clothes shipped quickly and I'm so impressed by the quality and how gorgeous they are! I get tons of compliments and will definitely order from ChicWish again in the future.

Thumbnail of user helenan26
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Chicwish has so many wonderful products and is a unique and wholesome experience to shop. Whenever I come here I stay for a long while and look at all the trends.

Tip for consumers:
The refunds policy is a bit difficult. It would be better, if there was a return formular directly in the parcel because sometimes a product might not have the right size. But I continue shopping with chicwish.

Products used:
I use several dresses from the brand and have a beautiful white woven Kimono now.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tyrar22
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

I love the modest options. I just wish there were more sales. The prices are too high. I would also be very helpful to see the clothing on different body types.

Quality
Thumbnail of user sarahh1874
2 reviews
0 helpful votes
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July 7th, 2022
Verified purchase

Very good experience however on the checkout screen, the shipping options text was overlapping the other information. I did my shopping on my iPad, in case that makes a difference. :)

Quality
Thumbnail of user susann1162
1 review
0 helpful votes
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February 8th, 2022
Verified purchase
• Updated review

Had to wait quite a few weeks as it came from China, but pleased with the product when it arrived. Had to tidy up some of the cotton threads hanging down.

Reason I chose this business:

The skirt I wanted was made by them!

Reason I chose this product:

Pretty skirt.

Quality
Easy and quick
January 11th, 2022
Verified site experience
• Previous review
Thumbnail of user elizabethn1328
1 review
0 helpful votes
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January 10th, 2024
Verified purchase

Easy but took s bit longer than usual for the UK. I suppose the whole Red Sea disruption might have something to do with it.

Service
Quality
Thumbnail of user amiev12
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

Just okay. There were some problems receiving my full order. The company tried to work with me though. I just wish I could have gotten the dresses in time for the photo shoot I ordered them for.

Service
Quality
Thumbnail of user leaho73
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

Was a great experience. To see all the beautiful simple style.

Quality
Thumbnail of user janem1711
1 review
0 helpful votes
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March 25th, 2024
Verified purchase
• Updated review

Great choices of gorgeous clothes from everyday to event outfits. Love all the styles.

Reason I chose this business:

Because stylish and affordable clothes made really well.

Reason I chose this product:

It looked fun and different for the wedding I’m attending.

Quality
Love the ease of shopping by color
March 21st, 2024
Verified site experience
• Previous review
Thumbnail of user lorrainem693
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

These cardigans are so gorgeous you want one in every colour and they go with everything

Reason I chose this business:

Because I’ve ordered from before

Reason I chose this product:

Because they are beautifully knitted and they look so good on

Quality
Thumbnail of user agnesm161
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

Great clothes; great pricing. Love this website. I was able to exchange a sweater for another and the transaction was flawless.

Quality
Thumbnail of user delaynel
1 review
0 helpful votes
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December 4th, 2023
Verified purchase
• Updated review

I like the avatar to try on my clothes virtually
The variety was fun and beautiful. I have not recieved my order. It has been 5 weeks. I didn't see anywhere on the site that shipping takes so long.

They are working on my cancelation and return politely and I hope efficiently

Reason I chose this business:

Facebook ads. Pretty styles. Try on avitar

Reason I chose this product:

Evening gala andnwedding

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
I like the avatar to try on my clothes virtually
October 8th, 2023
Verified site experience
• Previous review
Thumbnail of user marlos10
2 reviews
1 helpful vote
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October 13th, 2019

I was hesitant to order from ChicWish, but I took the plunge and purchased a tulle skirt. The skirt is excellent quality and arrived in a timely manner. I will order from the again in the future.

Thumbnail of user vanessag360
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

The dress is true to size. I love the sleeves. The only criticism I have is that on some areas of the dress there is stitching in a complete different colour to the grey.

Thumbnail of user jenniferb4934
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

Easy to view and order, sizes fit me perfect, and looked like it was all made well. Did take quite a while to get order and it was sent in a couple of different shipments, but didn't mind the wait.

Service
Quality
Thumbnail of user sadiam32
1 review
4 helpful votes
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November 29th, 2021
Verified purchase

Very beautiful collection. I strongly recommend chicwish. Their customer service is also top notch and they reply in email very quickly. I love love love their collection.

Products used:
dress, skirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user torih23
1 review
2 helpful votes
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January 1st, 2020

I was pleasantly surprised of the great quality of the prairie coat I purchased. It fits perfectly. I receive compliments when I wear it. I love it that I want to get it in all the colors.

Thumbnail of user karent2005
1 review
0 helpful votes
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May 12th, 2023
Verified purchase
• Updated review

Easy and lots of choices. I've ordered before and been satisfied with my purchases. Sizes are sometimes difficult to ascertain. Quality is very good and styles are unusual and I love many of them.

Quality
There are so many things I like that it's tough to...
November 5th, 2022
Verified site experience
• Previous review

There are so many things I like that it's tough to make a decision!

So big a selection
October 10th, 2022
Verified site experience
• Previous review

So big a selection. It's hard to choose!

Easy and so many great selections
September 26th, 2022
Verified site experience
• Previous review
Easy to use site
September 20th, 2022
Verified site experience
• Previous review
Thumbnail of user candiceb222
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

The dress arrived and it's beautiful! I just need a smaller size. I am typically a medium re-ordered a small. Item took over 10 days to arrive but I chose the free shipping method.

Quality
Thumbnail of user fionam218
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

The top looks classy. I went to on line as I could not find what I wanted in stores.
I don't normally buy clothes on line, this size was a right fit.
Thank you

Quality
Thumbnail of user vanessaf243
2 reviews
0 helpful votes
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January 8th, 2024
Verified purchase
• Updated review

Love this websites clothes! Good quality and great service from their team. Shipping is fast and overall will keep shopping with them!

Service
Quality
Love this site!
August 19th, 2023
Verified site experience
• Previous review
Thumbnail of user lauram2590
1 review
0 helpful votes
  • Send Message
January 9th, 2022

Super flattering and great for work and going out! Very glad that I checked size chart; I purchased a size up from my typical size, and I am glad that I did.

Service
Value
Shipping
Quality
Thumbnail of user thaot41
1 review
0 helpful votes
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November 5th, 2023

The dress is perfect length and very light. So comfortable! Thought the dress is a little big but with the string tie back has changed it completely. Loved it so much and cannot wait to wear it out.

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user valeriat32
1 review
0 helpful votes
  • Send Message
April 4th, 2023

I brought the skirt Velvet Sequined Feathered Hem Pencil Skirt in Grey.
I love it.
Very comfortable and at the same time is very trendy. I can wear it with a white shirt, blazer or knitted top.

Quality
Thumbnail of user fannyl12
2 reviews
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

A bit expensive but good surprised on the quality. Big variety of clothes

Quick answer

Reason I chose this business:

Instagram add

Reason I chose this product:

The look was nice

Service
Quality

Sitejabber for Business

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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