• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,963 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1252
  • Value
    353
  • Shipping
    367
  • Quality
    3554

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.4%
Positive
1,795
Neutral
264
Negative
289

Instant Feedback

24,687 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,963)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (415) quality products (83) return label (20)
Thumbnail of user rachelc1535
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

Overall good. Wished shipping was faster. Makes me question where it comes from.

Responded quickly

Reason I chose this business:

Appears beautiful in advertisements.

Reason I chose this product:

Appears beautiful in advertisements

Service
Quality
Thumbnail of user satue
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

Disappointed totally about items. Photo is better than item.

Service
Quality
Thumbnail of user sarahp2215
2 reviews
3 helpful votes
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January 7th, 2024

Ships fast and quality is excellent. Very happy with my purchase. It's hard to trust on line purchases

Products used:
Sweater

Service
Value
Shipping
Quality
Thumbnail of user tieneym
1 review
11 helpful votes
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April 21st, 2017

I placed an order on April 10,2017. I purchased the higher-cost "register" shipping method to ensure that my product would arrive before my event on April 22,2017. 10 days later... I still have not received my item and the status of my order has not changed. It still lists "processing". At this point, I start to look for a tracking number to see where the package might be or for a customer service number to call to inquire about my order. Neither one exists! The only option is to email them. I emailed them on April 18,2017 explaining the situation. They replied stating that the product had to be re-stocked and would require an additional 3-4 days to process. What?! It lists NOWHERE on the website, on my order confirmation, etc. that it needs to be re-stocked. It is dishonest. At the very least, it should say on the website that it needs to be re-stocked with an option to be notified when it is back in stock. The company should not allow customers to place an order when the item doesn't exist. At this point, I asked for a refund since the dress will not arrive in time for my event. I have not heard back from them. I doubt if I will receive the dress or the refund. What a complete lack of respect for customers

EDITED: They responded April 20,2017 to refund my order. I accepted the refund, but I still want customers to know that there is a lack of transparency and to avoid ordering from the company until they change the information displayed on the website and they way that they process orders.

Thumbnail of user fahada323
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Loved it. It's very nice sweater. I liked it very much. The color is so beautiful

Service
Quality
Thumbnail of user demelzan1
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Prompted a discount code which was very nice. The customer reviews show their size ordered and body measurements which is very helpful to confirm what size to order, feeling confident!

Service
Quality
Thumbnail of user maryn1962
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

Returns are a hassle and costly. It cost me over $20 to return and had to be pre-approved.

Item should come with return forms

Reason I chose this business:

Looked like nice styles.

Reason I chose this product:

Colour and styling

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user manab2
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Have purchased a lot of items and always liked the quality and styles, definitely recommend!

Reason I chose this business:

Because of the styles, love the long skirts

Quality
Thumbnail of user maryannn45
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase
• Updated review

This company seems adequate. At first, I worried the item I bought would be terrible quality. The skirt I selected is pretty. It's construction is not perfect but good enough.

Reason I chose this business:

Saw a photo of the skirt I purchased.

Reason I chose this product:

Loved the skirt

Quality
Confusing website
August 25th, 2022
Verified site experience
• Previous review
Thumbnail of user kristinea125
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

I found skirt that I really like, very easy navigated website, with clear instructions. Hopefully product arrives in good time, and hopefully looks and fits perfectly.

Quality
Thumbnail of user flicn
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Saw the link and this skirt caught my eye. Abit concerned about size as im inbetween. Had a brief look on site and all looks rather yummy. I will return.

Service
Quality
Thumbnail of user elizabethn1039
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

This is my third purchase. Garments have been great shipping on the slow side. However the dielivery was significant quicker 7 days rather wekks previously.

Quality
Thumbnail of user nellyv8
3 reviews
0 helpful votes
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July 26th, 2023
Verified purchase

Contacted customer service for help as I was having difficulty obtaining return code. They kept referring me back to same site. I ended having to pay for return label oop. Much more expensive.

Service
Quality
Thumbnail of user amaliab12
1 review
0 helpful votes
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June 23rd, 2022

I ordered a dress from Chicwish, unfortunately post Office lost it.
Thank you so much to Christal, for her time and for her help. Excellent job.

Best regard,
Amalia

Thumbnail of user elizabethn1335
1 review
0 helpful votes
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January 18th, 2024
Verified purchase

Poor quality knit fabric, gives a polyester slightly shiny finish. The design is good, wouldn't buy again on quality so very disappointed

Quality
Thumbnail of user damarism37
1 review
0 helpful votes
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March 25th, 2022
Verified purchase

Great site. I was so excited to receive my order and it was exactly as shown on the website. I will definitely order again, even with the wait period because of the quality.

Service
Quality
Thumbnail of user carolined386
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Site clair et fonctionnel… et la jupe égale à la description… sublime je recommande ce site.

Quality
Simple et rapide
May 13th, 2024
Verified site experience
• Previous review

Simple et rapide. Le site est clair et fonctionnel

Thumbnail of user georgiak69
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase
• Updated review

It was so easy to shop with ChicWish. This Tulle skirt made me feel 30 years younger! You can dress it up or wear it with leggings. It's so versatile and I'm so crazy about it!

Quality
Great selections, good products, great prices, easy...
January 18th, 2022
Verified site experience
• Previous review

Great selections, good products, great prices, easy shopping

So, so easy
December 28th, 2021
Verified site experience
• Previous review
Thumbnail of user laynam4
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Shipping time could be a little faster tracking options easier

Reason I chose this business:

Like clothing options

Reason I chose this product:

White fuzzy sweater

Quality
Thumbnail of user melodyh146
2 reviews
0 helpful votes
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March 10th, 2024
Verified purchase

I ordered it late and it still arrived in a timely fashion. Just in time for Valentines Day!

Reason I chose this business:

I was looking for this specific sweater. Goggled it and ChicWish came up.

Reason I chose this product:

For Valentines Day attire.

Quality
Thumbnail of user nidhik24
1 review
0 helpful votes
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January 14th, 2023

I received my shipment and I am happy with the products. Got it on discount during holidays and quality is very good.love the color and design of each garment.

Thumbnail of user agnesaz1
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

I like that filtering options, I either did not notice it before or it was added later, but it make the search easier.
Customer service was wonderful, very responsive.

Quality
Thumbnail of user erikat124
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

Shipping took a LONG! Time! Product was nice enough material and length but it was not the color of orange I wanted. I appreciated that the return was easy.

Service
Quality
Thumbnail of user teresab1456
1 review
0 helpful votes
  • Send Message
March 26th, 2023
Verified purchase

Easy to shop and I'm excited to receive the skirt and top, I've liked them for a while and read the reviews saying people are happy with their purchase.

Quality
Thumbnail of user lisag3323
1 review
0 helpful votes
  • Send Message
November 1st, 2023
Verified purchase

So easy and my previous purchased arrived quickly! I have the sweater and get so many compliments. I knew my sister would love it! Warm and cozy in the Autumn and Winter.

Quality

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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