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ChicWish has a rating of 4.2 stars from 3,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
24,684 reviews
My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.
I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).
I've ordered several times from this site and I have been impressed every time with my items. Will definitely order from again
Products used:
Dresses
Shorts
Skirts
Shirts
So far so good great customer service delivered in a timely manner
So far the Web site was easy to use and sizing info the best evet
My order took awhile to be delivered but that's expected with the situation atm, but omg I love the trousers so much they fit and look amazing :))
Very quick service, arrived right on time and the skirt is beautiful and as described! Couldn't be more pleased!
Products used:
Skirt
Look I don't do reviews but these skirts are a MUST! I'm 110lbs 5'2 bought 2 Xtra small and j am completely in love! Yes yes yes
Tip for consumers:
I'm always if you want to buy things online and trust me and shop a lot. But when I say that these products are worth it. And the shipping is super fast like I had literally no problem. Whatsoever and this quality is freaking amazing
Products used:
2 amazing skirts
Chicwish is a real pain in the A$$ to deal with. Returns are a nightmare. I'm trying for 2 months to get a size change and it's now turned it to a return. I finally had to dispute with Paypal. Every time you "chat" with these guys its a new day. You can't call and talk to someone and try to fix a problem. You have to go on their website and chat. It take a day if your lucky to get a response. On my exchange they kept telling me the size I wanted was out of stock. When I look on the website it was available for sale. I finally just bought the right size and returned the wrong size... That's where it got interesting. They send you a RMA and a return postage label. I tracked my return and it was signed for about a week after I sent it UPS. Of course Chicwish kept telling me they were waiting for it and it take 3 weeks to get the return back. I kept telling them tracking says it was signed for at your return shipping address. Finally I got paypal involved. They refunded me the next day. Now 10 days later they are answering the dispute and asking me for proof that I sent it back...After I got my refund I thought case closed and tossed my tracking UPS gave me. Of course if they really wanted to see who signed for it all they would need to do it check there RMA and see the label that they issued. These guys are loosers. Too Much trouble for me. There's plenty for legitamate online retailers to choose from. BE WARNED
Tip for consumers:
super hard to deal with. No phone calls, only Chat on their website and it takes a least a day to them to respond. Then I respond, Then another day for them to respond. Getting a refund is like pulling teeth. Quality is so so at best. Not a pictured in website.
Products used:
Clothing
* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I love this skirt! The colors are beautiful. Fits well. Vert comfy. I rock it with a tight bodysuit!
So beautiful skirt I have received ever and their services are best. Great communication with customers and perfect collection
Tip for consumers:
Perfect collection
Products used:
Skirt
I have placed an order 10 days ago! I had no shipment email. I tried to contact via chat 5 times. Nothing still! No one is contacting me!
It would be nice to have more plus sizes available
I love the dress I ordered so much but due to my busy and height I need a size bigger. Ordering another right away!
Dress was ill fitting. Res turns had to be sent to USA from Au and refund has not been processed even though item has arrived at return address.
Poor. Unresponsive. Waiting for refund.
Dress fabric
Liked style
Just confusion about which currency it is in. AUD or US $
I was pleasantly surprised when my items not only arrived on time but, most importantly, the items seemed of quality! I have not worn anything as of yet, but have tried them on and have been delighted by the products! I ordered the following and would highly recommend each of them:
D*******L Gradient Pleated Splicing Belted Knit Dress in Black 1
D*******XL Contrast Edge Flap Front Tie Bow Knit Dress 1
T*******016L-XL Heart and Soul Patched Knit Sweater in White 1
T*******L-XL Fancy with Bowknot Knit Top in Black
Beautiful items, great quality. Definitely worth the price. If you're looking for feminine clothes, Chicwish is for you.
I love Chicwish clothes! I can't find those items anywhere in the stores. Perfect quality and unique design!
I have been looking for midi length flared skirt for ages, then I saw your skirts on FB terrific choice I will buy another if my choice today arrives and is as described.
Super, alles war in Ordnung… ich hoffe das Produkt ist genu wie im Foto, Qualität und hoffe das schnell gekommen
Lovely site, easy to order, delivery took a bit longer than expected but item arrived and is perfect. Looks great on and is very stylish
I ordered a ruffle green skirt that took about a week to arrive from China. Very satisfied with the quality and price and quick shipping.
Products used:
Skirt
Straight forward to order, unfortunately my order took a long time but this was not the fault of the company.
I feel that while it was a little pricey, the quality was good... however a gf told me she had the same sweater from another place.
I love their style, customer service is great, quality is good and prices are ok. I can't wait to receive the next newsletter from them.
I love my black knit cape. I like how I can still see the shirt I'm wearing underneath. It fits great and looks very classy!
Gain trust and grow your business with customer reviews.
Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.
Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.
The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.
Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.
Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.
Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.
Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
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