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ChicWish has a rating of 4.2 stars from 3,950 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
24,670 reviews
My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.
I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).
Items came in a timely manner. Well packaged. Items felt a little cheaper than I was expecting for the price. But still cute
I wanted the ghost argyle sweater
I’ve wanted the ghost sweater for a few years
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I saw the skirt online. It was easy to order easy to figure out what size you needed and no delays in shipping.
Had the product I was looking for
I wanted something to wear for Halloween.
Good selections, delivery time is longer and could be done better. Plus additional delivery charges collected locally as well despite coming in the free delivery bracket.
Very quick to respond and helpful
Good collection of clothes. Price is affordable
Good collection of clothes. Price is affordable
I didn't realise I was ordering from china.
It took a while for the order to arrive.
It's ok quality.
Design is flowing
It was because of the design of dress
Loved the colour
The experience was good, the only point is the size ranges (s-m) (m-l) which is a bit confusing because I was worried that the dress I ordered won't fit me along with the return policy of paying a fee to return the product, made the experience more of a less convenient.
Made a mistake with the order and I wish they had an option to cancel the order and re order. I had to send an email and wait for response. But once they responded the order was cancelled and I was able to place a new order.
Good just not as fast
Style of skirt
For a wedding
I think the shipping information is misleading. I would not have ordered this dress if I had known it was being sent from China.
I contacted Chicwish because 10 days had elapsed and the dress had not been dispatched. The dress was sent the day I received an answer from Customer Services so I wonder if it had been forgotten
I saw the dress online
The picture of the dress was exactly what I was looking for. What a shame it didn’t live up to the pio
It was professional and easy to buy from Chicwish. I like their dresses and ordered many times. No problem with my deliveries any time.
They didn't answer immediately but in the end everything was ok and I was satisfied.
Nice dresses
I like dresses
I had trouble changing my order to upsize once I had filled in all the details. Did not find ordering very user friendly. It also took 4 weeks before my order arrived.
I initially liked the product that was promoted.
I liked the style and the colour was what I was looking for.
The dispatch of items seemed to take a while
Longer than the advised 3-5 business days it was I think 12 days before my items were dispatched (and after a prompting from
Me). Quality seems nice, the jumper is very soft. The seam around the neck of the jumper seems very odd though, it has seems at both shoulders making the neck stick out in an oblong way. Maybe after a was it will be better. I
I didn’t get a direct response just a standard email saying my items had been dispatched as a reply to me asking why I hadn’t received the dispatch notification email yet.
First purchase, loved the discount, really cute Halloween stuff and easy check out! Also love the free shipping option!
The clothes are fashionable and classy. The website is very easy to shop around and find exactly what I'm looking for.
The quality of the clothes is great.
Hard to find Halloween sweaters and shirts that are of quality.
The shopping experience is always good on this site. However, it always takes forever to receive my shipment. I will patiently wait because the majority of items purchased are worth the wait.
Love all the pictures of real people wearing your clothes. It helps visualize what the outfit will look like. Would love for CHICWISH to carry shoes.
A nice black poncho that suits many style of dresses. The packaging was disappointing as the item was wrapped in a ball - not folded or packaged neatly, it was rather messy.
Had the item I was looking for
I was looking for a black poncho
I only received 3 out of my 5 items.one of them was too big for me. The return procedure is very complicated. Too difficult to return the product. On the other hand I still haven't received the other 2 items12
Lots of pretty choices, shipping was fairly quick, return was easy but I will update after I get my refund for one of the dresses.
Choices of dresses
Needed something platinum.
Very pretty! I am wearing it on Halloween with the bat tulle skirt and a black blouse. It will be perfect!
I thought I would like the cut of the dress more in person, but overall the dress didn't work well for my body type and it was a little big.
Since it ships from China, and it doesn't get processed right away, it took more than 2 weeks. Skirt was smaller than US Sizing equivalent.
Still waiting for my return/exchange to be received and processed.
Designs and styles are nice.
I like they style and design.
I am overall satisfied and happy with my purchases. The materials are very soft and comfortable. I look forward to purchasing more outfits.
The clothes looked comfortable and styles.
I wanted to have some nice fall clothing. I get stuck in a rut and wanted something different. The outfits I’ve purchased have been made really well and are true to size.
I am still wondering about the sizes, fitting and return policy but the experience has been great besides the long time for delivery ;)
Nice dresses and price
They seem flattering
The product is incredible. The delivery time and communication from the company went beyond my expectations. Would recommend to anyone
I ordered six items at the same time. Three arrived quickly and were good quality. After no updates for two weeks, I had to send multiple emails to ask about the remaining three items. They finally shipped after a month. One item was damaged/stained and based on how it was packaged, I assume it had been tried on previously and returned (zipper and buttons undone, poorly folded in the bag). Another item was not as pictured and will also be returned. The third was great and I'll be keeping. When I submitted the request to return the two items, I got a confirmation email saying the return label was attached but there was no attachment. Sigh….waiting on customer service…again!
Slow response and not clear on communication
Gain trust and grow your business with customer reviews.
Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.
Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.
The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.
Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.
Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.
Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.
Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
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