• ChicWish

ChicWish

Write a Review

Overview

ChicWish has a rating of 4.2 stars from 3,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1250
  • Value
    353
  • Shipping
    367
  • Quality
    3552

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.4%
Positive
1,793
Neutral
264
Negative
289

Instant Feedback

24,681 reviews

171
See all photos
How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,961)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (415) quality products (83) return label (20)
Thumbnail of user amandab1120
1 review
1 helpful vote
  • Send Message
July 8th, 2020

I am excited to wear my new skirt. The shipping does take a little longer to get to Canada but other than that it is worth the wait!

Thumbnail of user yvettef200
1 review
0 helpful votes
  • Send Message
August 24th, 2023
Verified purchase

I enjoyed my shopping experience. It was easy, fast, and without glitches.package and delivered on time.

Quality
Thumbnail of user geraldineo54
1 review
0 helpful votes
  • Send Message
December 5th, 2023
Verified purchase
• Updated review

Straight forward from browsing, easy to view, ordering was easy and quick, check out and pay
Delivery quick and happy with purchases.

Quality
Straight forward on ordering, added bonus 20% discount
September 20th, 2023
Verified site experience
• Previous review

Straight forward on ordering, added bonus 20% discount. Looking forward to free delivery within 9dsys.

Thumbnail of user priyap63
1 review
0 helpful votes
  • Send Message
April 17th, 2022

I have purchased floral skirt. It looks very pretty! Fits perfectly! Very satisfied with my purchase.

Service
Value
Shipping
Quality
Thumbnail of user alanah55
1 review
0 helpful votes
  • Send Message
December 27th, 2021

Great quality and arrived relatively quickly. Fits just right. Very flattering. Very pleased with my purchase.

Thumbnail of user rachelh890
1 review
0 helpful votes
  • Send Message
May 4th, 2022
Verified purchase

I ordered a dress to wear to a wedding. It is really lovely and the size is true as well. I would order from Chicwish for sure.

Products used:
A dress

Service
Value
Shipping
Quality
Thumbnail of user alenkak1
0 reviews
0 helpful votes
  • Send Message
January 1st, 2022

Everything was just as nice as it looked on the pictures, good quality clothes. Shipping was fast for Europe.

Tip for consumers:
The size M was perfect for my 167cm and 64 kg.

Products used:
Coat, blouse, trousers.

Service
Value
Shipping
Quality
Thumbnail of user hathars
1 review
0 helpful votes
  • Send Message
February 11th, 2024
Verified purchase
• Updated review

I love love shopping here I would never be disappointed every time I made a purchase

Service
Quality
I looove shopping from here
May 28th, 2022
Verified site experience
• Previous review
Thumbnail of user harmang3
0 reviews
1 helpful vote
  • Send Message
June 23rd, 2022
Verified purchase

I love shopping from chicwish. I always have been received great quality of clothes and they provide very good service. I recommend chicwish

Tip for consumers:
Chicwish products are good and everybody should use it.

Products used:
Dresses, skirts and tops

Service
Value
Shipping
Returns
Quality
Thumbnail of user claudias364
1 review
0 helpful votes
  • Send Message
December 21st, 2021
Verified purchase

I love the material, very good quality, is worthy every penny, I look super nice! It is perfect for winter! I'm very satisfied!

Thumbnail of user elaineh756
1 review
0 helpful votes
  • Send Message
December 2nd, 2023
Verified purchase

Great products, great discounts. The quality was good and so was the customer service unlike some on Facebook.

Service
Quality
Thumbnail of user julij28
1 review
0 helpful votes
  • Send Message
November 13th, 2023

Impossible to get a repost se from. Never received my order. They surely took my money. Don't. Understand how they can be in business

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user elenk2
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Very good quality of clothes, nice texture, true to size, very good support. I'm pleased with the company!

Thumbnail of user gillj19
1 review
0 helpful votes
  • Send Message
May 8th, 2023
Verified purchase

Totally happy with my whole experience with ChicWish - ordering was easy, order arrived two weeks after I placed it and in excellent condition.

Quality
Thumbnail of user kaurritz6
1 review
0 helpful votes
  • Send Message
August 3rd, 2023

I was able to contact customer service and they really helped me for my refund and to re-order the order that was sent back by courier services

Products used:
Didn’t receive

Service
Value
Returns
Quality
Thumbnail of user shonap12
1 review
0 helpful votes
  • Send Message
February 14th, 2023
Verified purchase

Great communication! You helped me get the right size even though I got so confused you made it easy. Good quality on the skirt too! Thank you!

Service
Quality
Thumbnail of user sofiab107
1 review
0 helpful votes
  • Send Message
February 18th, 2023
Verified purchase
• Updated review

Last delivery was late due to the carrier you cooperate.

This product was out of stock from 22/12-15/1/23 and I was not informed when I ordered it.

They answer in emails efficientlu

Reason I chose this business:

Good quality for the price given

Reason I chose this product:

Nice design

Service
Last delivery was late due to the carrier you cooperate
December 22nd, 2022
Verified site experience
• Previous review
Thumbnail of user jeannien36
1 review
0 helpful votes
  • Send Message
December 24th, 2022
Verified purchase

I did not keep either item as one was damaged and the other to small. I returned and am waiting to see how long my refund takes.

Quality
Thumbnail of user rebeccaw1437
1 review
0 helpful votes
  • Send Message
February 16th, 2022

The sweater is beautiful! The shipping from China took almost a month, but it arrived just in time to give it to my daughter for Valentine's Day.

Tip for consumers:
Shipping to the U.S.from China took almost a Month.

Products used:
Cardigan sweater

Service
Value
Shipping
Quality
Thumbnail of user susanv1477
2 reviews
0 helpful votes
  • Send Message
November 21st, 2023
Verified purchase
• Updated review

The "velvet" blouse was so sheer as it barely qualified as velvet. Style and fit were fine, so I will keep it, but quality was very disappointing.

Reason I chose this business:

Styles you can't find anywhere else.

Reason I chose this product:

Looked to be the perfect addition to my holiday wardrobe.

Quality
Billing was confusing
October 17th, 2023
Verified site experience
• Previous review
Thumbnail of user shannonh654
1 review
0 helpful votes
  • Send Message
February 1st, 2022

This skirt is very pretty in person. The material and quality are excellent. The skirt provides a stunning look for any occasion.

Quality
Thumbnail of user amyg1320
1 review
0 helpful votes
  • Send Message
May 18th, 2022
Verified purchase
• Updated review

Simple and user friendly. However, I did not realize the product was coming from China and it took weeks to receive it.

Reason I chose this business:

I really liked the selection of dresses and skirts

Reason I chose this product:

The light, flowing layered look really appealed to me

Quality
Simple and user friendly
March 21st, 2022
Verified site experience
• Previous review
Thumbnail of user amoolyaa
1 review
0 helpful votes
  • Send Message
April 7th, 2022

Little late to deliver but wonderful piece, has all the comfort and style to it. Colors match the site what we see

Thumbnail of user laurag1661
1 review
0 helpful votes
  • Send Message
March 22nd, 2022

It is the first time that I buy these skirts for my mother and she is delighted and convinced to continue buying.

Thumbnail of user madeleines61
1 review
0 helpful votes
  • Send Message
March 2nd, 2022
Verified purchase

Great so far- quick and easy. Products in the sale, so good value. Prompt dispatch to UK and arrival at home address

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

How do I know I can trust these reviews about ChicWish?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ChicWish?