• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1246
  • Value
    353
  • Shipping
    367
  • Quality
    3542

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,791
Neutral
263
Negative
288

Instant Feedback

24,674 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,951)

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Reviews that mention popular keywords

customer service (415) quality products (83) return label (20)
Thumbnail of user denicea15
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

I ordered six items at the same time. Three arrived quickly and were good quality. After no updates for two weeks, I had to send multiple emails to ask about the remaining three items. They finally shipped after a month. One item was damaged/stained and based on how it was packaged, I assume it had been tried on previously and returned (zipper and buttons undone, poorly folded in the bag). Another item was not as pictured and will also be returned. The third was great and I'll be keeping. When I submitted the request to return the two items, I got a confirmation email saying the return label was attached but there was no attachment. Sigh….waiting on customer service…again!

Slow response and not clear on communication

Service
Quality
Thumbnail of user juliew1996
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

When I ordered I didn't realise it would be coming from China. Good tracking in the order though so I was able to see exactly where it was.

Reason I chose this business:

I liked the look of the product

Reason I chose this product:

Nice style. Good price

Quality
Thumbnail of user nadinel128
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Lovely items great quality and design. Very happy with my order. Lots of compliments about the clothes i am wearing, very pleased with the order and items sent.

Reason I chose this business:

Great products

Reason I chose this product:

Great quality

Quality
Thumbnail of user franceskad
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I felt like a princess on my birthday, the bow ties were adorable. The material was light weight but sturdy.

Quality
Thumbnail of user nessw2
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Although I loved this beautiful dress, the armholes were too small so I had to alter them in order to wear it.

Reason I chose this business:

Liked the dress advertised.

Reason I chose this product:

I liked the colours in the dress.

Quality
Thumbnail of user daisyk64
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Very loose at the waist and wide down. It doesn't look very detail. Not sophisticated like in the picture.

Quality
Thumbnail of user lisab4076
2 reviews
0 helpful votes
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October 23rd, 2024
Verified purchase

It took a little while to get here but it did and looks and fits as advertised. Pleasantly surprised!

Reason I chose this business:

Insta influencer classically cassidy

Reason I chose this product:

Same as above

Quality
Thumbnail of user paulak531
1 review
0 helpful votes
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September 20th, 2024
Verified purchase
• Updated review

Fun styles to choose from, great fit and prices. Comes well packaged and very well made. Totally worth it.

Reason I chose this business:

Repeat buyer—-love the fit and styles.

Reason I chose this product:

Warm and comfy

Quality
Love the product!
February 3rd, 2024
Verified site experience
• Previous review
LOVE the products!
January 21st, 2024
Verified site experience
• Previous review

LOVE the products! Well made and true to size.

Thumbnail of user sarahh2922
1 review
1 helpful vote
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July 4th, 2024
Verified purchase

Quality items exactly as pictured - no surprises here. Fast shipping and safe packaging. The only thing I would ask for from chic wish and all vendors in general is more sustainable packaging. The products themselves were clean, cute, new, great quality fabric and flattering

Reason I chose this business:

Quality and price

Quality
Thumbnail of user katherinen459
1 review
0 helpful votes
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September 18th, 2024
Verified purchase
• Updated review

My order was confirmed same day, it was delivered 2 weeks after that and the quality was really good.

Reason I chose this business:

I really like that ChicWish does Halloween inspired clothing.

Reason I chose this product:

I love that the skirt has an elasticated waistband. I like the witches hats design.

Quality
This is my 2nd order with Chicwish
September 4th, 2024
Verified site experience
• Previous review

This is my 2nd order with Chicwish. I love the quality of the clothing and shopping online is easy. The only thing I would ask is that more of the tops are available in larger sizes. Thank you.

Thumbnail of user tammyd801
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

I felt the quality was good for the prices. Shipping is a little long but coming from the other side of the world, that is expected..

Quality
Thumbnail of user ayakai1
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Delivery was faster than expected, which was perfect as I was about to leave for vacation abroad. Thanks!

Reason I chose this business:

Great designs, affordable prices, good online reviews

Reason I chose this product:

Great designs

Quality
Thumbnail of user judyf872
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Good service. Just need to work out the sizing. Good quality products and different style to many stores.

Reason I chose this business:

Unique products.

Reason I chose this product:

Different to what you can buy in the high street.

Quality
Thumbnail of user emmab1020
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Cardi did take quite a while to come but worth the wait, tracking was great and the cardi itself is really lovely

Reason I chose this business:

Saw an ad on IG and noticed a thick chunky cardi I liked but wasn’t quite the right one so went on the website

Reason I chose this product:

It was just what I wanted

Quality
Thumbnail of user amandaa1793
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

The products were ok but took too long to get here and the colors were a bit different from the pictures.

Quality
Thumbnail of user charityq2
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I love the beautiful selections on ChicWish. The shipping was fast, and the item was exactly as pictured. I look forward to more purchases!

Quality
Thumbnail of user tinap814
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

I usually think your good and products are above average quality. Unfortunately the bag I bought is below average and I saw it on Shein for half the price after seeking to return it. It wasn't financially viable to return it to you unfortunately which will make me think twice about buying any further products unfortunately.

Reason I chose this business:

Usually great quality and unusual items.

Reason I chose this product:

Looked amazing in the photograph. Unfortunately the photo is misleading.

Quality
Thumbnail of user marir15
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Excellent thrilled with items and selections! Online ordering was easy and items arrived early them expected!

Reason I chose this business:

Style and quality

Reason I chose this product:

Need something cute for party and witches nite out!

Quality
Thumbnail of user jenniferb5654
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

I been shopping from here for years and years, it's my go to website for classy and feminine clothes

Reason I chose this business:

Classy clothes that don't show skin, they help me achieve my fashion goals

Reason I chose this product:

100% my style. I can't find this quality anywhere else

Quality
Thumbnail of user eli.2
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

It was an okay experience. I don't think I will shop here again but overall I was neutral on what I received

Reason I chose this business:

No I would not

Reason I chose this product:

I saw it on an advertisement and gave it a shot

Quality
Thumbnail of user sarahb3773
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Shopping was easy. The different pairing suggested made with each piece made it easy to make an outfit with different options. Shipping was fast

Reason I chose this business:

I loved the outfit! And the price was very reasonable.

Reason I chose this product:

I am so excited to wear the outfit for Halloween and the fact that I can continue to wear both pieces separately is a bonus.

Quality
Thumbnail of user juliag784
2 reviews
0 helpful votes
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October 4th, 2024
Verified purchase

Fast delivery great service. Great product. Runs a little small on the waist but longer on the length.

Quality
Thumbnail of user aprilf328
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Return process takes a while. Easy to print label and send back but takes a while to get credit or refund.

Reason I chose this business:

Loved the outfit

Reason I chose this product:

Great costume

Quality
Thumbnail of user ritaa368
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Easy to purchase but return process not that good. Easy to return but not too impressed when I have to pay postage and then not even get full refund.

Got a prompt response just don’t like your process

Reason I chose this business:

Liked what I saw

Reason I chose this product:

Liked what I saw

Service
Quality
Thumbnail of user susanl3720
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I dont have anything to say. This is sad you cant not leave a 5 star without writing. Loved until this part.

Quality

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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