• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,952 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1246
  • Value
    353
  • Shipping
    367
  • Quality
    3542

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,792
Neutral
263
Negative
288

Instant Feedback

24,674 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,952)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (415) quality products (83) return label (20)
Thumbnail of user cindyd912
1 review
0 helpful votes
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May 21st, 2023
Verified purchase
• Updated review

My last order didn't work so I had to send it back. It was not an easy process as I am in Canada

Reason I chose this business:

Saw nice pics on Pinterest

Reason I chose this product:

Seemed like a suitable replacement for the one I sent back.

Quality
My last order didn't work so I have to send it back
March 24th, 2023
Verified site experience
• Previous review
Thumbnail of user agnesl79
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

The items are what you in the picture
Although, may need some alterations ( being petite)

Quality
Thumbnail of user nadiam196
1 review
0 helpful votes
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December 9th, 2023
Verified purchase

Quick and easy to use website. Lots of variety good prices

Quality
Thumbnail of user jennifers5261
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

I didn't get free shipping as was promised. That was not an option for my order.

Service
Quality
Thumbnail of user carolf1662
1 review
0 helpful votes
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July 6th, 2023
Verified purchase
• Updated review

Extremely slow to receive item and very slow return process. Won't purchase again from this site.

Not the customer service reps fault at all, but still waiting on my refund over two weeks later.

Reason I chose this business:

It was a very cute dress, but disappointed in process. Still waiting on refund.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Easty to use and understand the website
May 9th, 2023
Verified site experience
• Previous review

Easty to use and understand the website. Terrific choices!

Thumbnail of user janiceb1125
2 reviews
0 helpful votes
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February 21st, 2023
Verified purchase

I really appreciate the style and quality of the merchandise, but your sizes are very limited.

Quality
Thumbnail of user patrician1345
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

Cute dress, but doesn't match the colour on the site. More muted and not as vibrant.

Quality
Thumbnail of user minq1
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

Shopping was easy, shipping was a bit long, two months. Some products' material is not good.

Quality
Thumbnail of user janen213
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Easy and quick responses. Nice and stylish choices to choose from. I will definitely buy again.

Service
Quality
Thumbnail of user charmaineh49
3 reviews
0 helpful votes
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November 29th, 2022
Verified purchase
• Updated review

I like my other purchases, but this time just not to my liking on the fit

Quality
Thank you very much
October 29th, 2022
Verified site experience
• Previous review
Thumbnail of user laurelk55
1 review
0 helpful votes
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October 30th, 2022
Verified purchase
• Updated review

Easy to order and I need to exchange the skirt, so far that has gone well.

Service
Quality
Easy peasy
July 12th, 2022
Verified site experience
• Previous review
Thumbnail of user nicoleg1105
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

Had a couple questions come up and they were quick to respond. Great to work with!

Service
Quality
Thumbnail of user majany
1 review
0 helpful votes
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August 24th, 2023
Verified purchase
• Updated review

Need more sizes. Clothing is original but quality is not there for the price. Returns are a hassel.

Communication was unclear.

Reason I chose this business:

Cool designs.

Reason I chose this product:

Original designs.

Service
Quality
Need more sizes
June 27th, 2023
Verified site experience
• Previous review
Thumbnail of user jenniv18
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase
• Updated review

Quality is not good - It looked nice in photos but not the real thing

Late response and not many options for returns

Reason I chose this business:

Thought it would be much higher quality

Reason I chose this product:

I really wanted to get a nice coat but def not worth it

Service
Quality
A lil expensive even with discount
October 16th, 2023
Verified site experience
• Previous review
Thumbnail of user mrsn87
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Good site but items take a long time to arrive in post

Quality
Thumbnail of user sofian51
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase
• Updated review

Not as good as expected for the price. Won't be recommending this store to anyone.

Quality
Took too long to receive my order
November 11th, 2023
Verified purchase
• Previous review

Wasn't satisfied with the product design and structure. The fit wasn't flattering at all. Returned for a store credit.

Quality
Good
September 14th, 2023
Verified site experience
• Previous review

Good. Hope for fast delivery and good product quality

Excellent
June 29th, 2023
Verified site experience
• Previous review

Excellent. Hope the quality will be the same as my experience

Thumbnail of user mrsn84
1 review
0 helpful votes
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December 6th, 2023
Verified purchase
• Updated review

Seems a good experience for shopping & no hassle with returning

Reason I chose this business:

Item was what I was looking for & a reasonable price

Reason I chose this product:

Saw on something & it looked good

Quality
Seems a good experience for shopping
November 7th, 2023
Verified site experience
• Previous review
Thumbnail of user katiet356
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

A couple of items I was looking at hasn't seem to restock for awhile now.

Quality
Thumbnail of user volhan2
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

So far so good, professional communication, nice clothes!

Quality
Thumbnail of user rebeccaj1278
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

Lovely outfit for Christmas Day. I was wrapped up as my family's present!

Quality
Thumbnail of user connief384
1 review
0 helpful votes
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December 26th, 2023
Verified purchase
• Updated review

The shipping experience has made the shopping ChicWish unacceptable -

Reason I chose this business:

Price point was the reason I chose ChicWish - styles seemed current and the prices was competitive

Reason I chose this product:

Liked the style

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
I need to wait and see the quality of the items and...
November 9th, 2023
Verified site experience
• Previous review

I need to wait and see the quality of the items and the shipping experienc before I can provide a rating

Thumbnail of user mrsn86
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

Great easy to navigate. Easy to search for items. Updates on delivery also received

Quality
Thumbnail of user bellen6
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

I can browse hours and hours. The products are so pretty. The site is easy to navigate.

Quality
Thumbnail of user lauram3866
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Took a long time to be delivered but was just perfect when it arrived. Worth the wait.

Quality
Thumbnail of user natalieb523
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

It's a super cute jacket but it was just a tiny bit too small for me so I re-ordered a size up

Service
Quality

Sitejabber for Business

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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