• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,956 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1247
  • Value
    353
  • Shipping
    367
  • Quality
    3547

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,793
Neutral
264
Negative
288

Instant Feedback

24,673 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,956)

Rating

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Other

Reviews that mention popular keywords

customer service (415) quality products (83) return label (20)
Thumbnail of user theresad847
1 review
0 helpful votes
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June 27th, 2024

I was disappointed with a dress I bought online. I returned the dress as described in the return section. It now has almost 3 weeks and I have not received my refund yet. It is very difficult to speak to someone about it as well. I will not be using ChicWish again.

Tip for consumers:
I don't understand when you follow directions on returns and it takes over 2 weeks and still do not get a refund. Poor service and communications.

Products used:
none

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomasinam14
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase
• Updated review

No problems at all my experience with Chicwish was a success. I will place more orders in the future

Quality
So far so good!
August 8th, 2024
Verified site experience
• Previous review
Thumbnail of user kimberleyb185
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Do not order from here, and now I have to write at least 50 words or I cannot leave this review

Service
Quality
Thumbnail of user michelleg2781
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

I wish this would ship a little sooner but it was received timely so overall not a bad experience

Quality
Thumbnail of user victoriag952
1 review
1 helpful vote
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July 17th, 2024
Verified purchase

I find that the bottoms fit better for me than the tops. A few of the tops are not consistent with size. I mainly get skirts and love them all. The quality reviews really help too.

Reason I chose this business:

To find good quality clothing

Reason I chose this product:

I wanted some dressier clothing.

Quality
Thumbnail of user angelaa1946
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase
• Updated review

Shopping the site is easy. I've shopped from them before and was pleased with some of the items. However returning items and getting refunded takes some time.

It would be nice to talk to a live person.

Reason I chose this business:

Their quality of their products is decent.

Reason I chose this product:

They looked beautiful on line and they had a place in my closet.

Service
Quality
No communication
March 29th, 2024
Verified purchase
• Previous review

Chicwish does not communicate with customers well. No updates on orders. No tracking. You guys have to do better.

Can't reach a live person. Even for returns.

Reason I chose this business:

Love the products I bought in the past.

Reason I chose this product:

Color, look and review

Service
Quality
It's easy to navigate the app
February 16th, 2024
Verified site experience
• Previous review
Thumbnail of user kavitas68
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase
• Updated review

Good experience! The chat associate Dan was very helpful in processing my return for the incorrect size and gave me a store credit for cancelling the other wrong size I ordered. I am hoping to find another great summer style in your dress collection soon.

Quality
Loved the dress styles online, I am hoping I will like...
May 21st, 2024
Verified site experience
• Previous review

Loved the dress styles online, I am hoping I will like it when I wear them as well.

Thumbnail of user aliaaf
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

The delivery didn't take long time as expected, and the app that you use for tracking is helpful

Quality
Thumbnail of user jennifern1920
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I chose not to answer this question. Thank you so much for giving me the opportunity to comment.

Quality
Thumbnail of user elenan115
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

I"ve purchased two times from Chicwish and now I recommend the shop to my friends. The clothes, which I ordered from Chicwish look good and have good quality.

Reason I chose this business:

The clothes, which Chicwish offer are beautiful and unique.

Reason I chose this product:

The clothes are beautiful, unique and at normal prices.

Quality
Thumbnail of user lucyt207
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Very easy to shop, lots of different styles and options. Just about everything fits as expected. I get a ton of compliments on these picks.

Reason I chose this business:

Recommended by a stylish friend

Reason I chose this product:

Needed a couple slightly more formal summer dresses

Quality
Thumbnail of user loesb
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Third time I ordered with ChicWish. It's always worth the wait. Quality of the clothes is great and I am never disappointed.

Reason I chose this business:

ChickWish offers clothes that fit my style absolutely perfect.

Reason I chose this product:

If I fall in love with a product, I just need to buy it. I know I will wear it with a lot of pleasure!

Quality
Thumbnail of user adrianar258
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

I love the items I bought, the quality of the fabrics and it was perfectly made. I couldn't make the tracking process once it was shipped, but the items arrived just as advertised. I would buy again

Reason I chose this business:

I loved the designs of the clothes and the good reviews gave me confidence to go through.

Reason I chose this product:

They looked just as I was looking for.

Quality
Thumbnail of user nicolen1283
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Experience was fine. Arrived quickly. I like the dress and I like chicwish. I'm being forced to type things

Quality
Thumbnail of user taylork333
1 review
1 helpful vote
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July 1st, 2024

Ordered an outfit, its arrived and looks nothing like what it suggested it would. Trying to return the item and the website is showing as wrong order number, I have copied and pasted the order number and tried variations of the order number and nothing is working. The website has no contact information and the support email keeps bouncing back! Dont waste your money.

Thumbnail of user louisem664
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Not exactly as pictured but an ok product. Skirt was more comparble to others with a lower price point

Reason I chose this business:

Modest clothes

Reason I chose this product:

Navy is a flattering colour

Quality
Thumbnail of user katherinee488
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Paid extra for express shipping and order still arrived a month later. Did not have the item on time for the event I purchased it for.

Customer service rep could not tell me from what country my item was being shipped. Had I known it was shipped from a US warehouse, I could have had it delivered to a US address. Chicwish did not notify me as soon as it left their warehouse, so I tried to cancel the order, only to find out it had been sitting at the carrier's premises for 3 days already, (but still in point of origin!!!) meaning the order could not be cancelled. I was told I had to wait for the item to finally be delivered in just to send it all the way back if I wanted to return it. Absolutely wasteful. Chicwish should be transparent about WHERE each item will be sent from so customers can make more informed decisions about estimated delivery times and addresses.

Reason I chose this business:

Attractive pictures

Reason I chose this product:

Attractive and simple, clean style

Service
Quality
Thumbnail of user leab135
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I was surprised at how quickly my order came in from overseas. Good tracking of my package

Reason I chose this business:

Liked the styles offered, seasonal clothes great for Fall/Halloween!

Reason I chose this product:

Liked the styles

Quality
Thumbnail of user sidneye43
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

I returned it two weeks later and Have still not received credit for my return! Not happy

I emailed you and have not heard back

Service
Quality
Thumbnail of user kimberlyb3034
Kimberly B.
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

They're a little expensive, but the two pieces I am keeping for well and they're great quality

Reason I chose this business:

Wedding outfit

Quality
Thumbnail of user ellin2
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Very good - shipping could be a little quicker - not a big deal if plan far enough ahead

Reason I chose this product:

Seemed my style

Quality
Thumbnail of user mins27
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I would order again. Quality products took a little longer to receive but happy with the products

Quality
Thumbnail of user niinal
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I found the returning a bit hard. Got some contradivtory advice and still waiting for a answer that was promised in 24h

Still waiting for the answer

Service
Quality
Thumbnail of user marjien6
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I love my Halloween 'Bats' skirt I ordered the orange one I am really looking forward to wearing it. I love all things Halloween spooky and Witchy

Reason I chose this business:

I saw an advert for it on instagram

Reason I chose this product:

I love anything to do with Halloween

Quality
Thumbnail of user claudiar521
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Website is easy to use and no fuss. My item was delivered quickly and exactly as described.

Reason I chose this business:

Because it had the item I was looking for.

Reason I chose this product:

I saw it on a Chinese drama and googled it.

Quality

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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