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    ChicWish

ChicWish

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Overview

ChicWish has a rating of 3.9 stars from 4,901 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 13th among Women's Clothing sites.

  • Service
    1485
  • Value
    370
  • Shipping
    382
  • Returns
    197
  • Quality
    4286

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 72.6%
Positive
2,244
Neutral
359
Negative
490
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26,188 reviews

172
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How would you rate ChicWish?
Top Positive Review

“Shipped in two packages”

SACA n.
12/22/24

I ordered a skirt and couple of pairs of earrings to add $10 to get free shipping. The skirt came 12 days later. I didn't know it was coming in two shipments. After five days of receiving the earrings, I messaged them about the skirt. They responded in a few minutes, included the tracking for the skirt. The skirt arrived in the mail yesterday, four weeks after placing the order. I'm leary of Chinese websites and products. I could not find a skirt I liked in stores or on a western website. I took the risk. The skirt is as depicted on the website. I used the chart for the skirt and not the general size chart. It does fit.

Date of experience: 12/22/24
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Top Critical Review

“Late delivery-terrible return policy”

Krista P.
12/24/24

Purchased handbag for holiday party three weeks before event taking into consideration delivery was supposed to take 7-14 days. Purse arrived late (after December 14th). Impossible to use website to create return request. Had to google chicwish's customer support email as the chat bot wouldn't even work. I can tell they were making it more hassle to return something in hopes I would give up. The support team was surprisingly fast once I did email, but was told I would have to pay the shipping return since I live in Europe. That is something I've never come across before. Long story short, I wouldn't use a this company again.

Date of experience: 12/24/24
See critical reviews

Reviews (4,901)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (367) quality products (56) return label (24) size guide (22) return policy (33) phone number (19)
Thumbnail of user janiceb1125
Maryland
2 reviews
0 helpful votes
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February 21st, 2023
Verified purchase

I really appreciate the style and quality of the merchandise, but your sizes are very limited.

Quality

Date of experience: February 21, 2023

Thumbnail of user janen213
Texas
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Easy and quick responses. Nice and stylish choices to choose from. I will definitely buy again.

Service
Quality

Date of experience: January 10, 2022

Thumbnail of user minq1
California
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

Shopping was easy, shipping was a bit long, two months. Some products' material is not good.

Quality

Date of experience: January 15, 2022

Thumbnail of user majany
Canada
1 review
0 helpful votes
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August 24th, 2023
Verified purchase
• Updated review

Need more sizes. Clothing is original but quality is not there for the price. Returns are a hassel.

Communication was unclear.

Reason I chose this business:

Cool designs.

Reason I chose this product:

Original designs.

Service
Quality

Date of experience: July 25, 2023

Need more sizes
June 27th, 2023
Verified site experience
• Previous review

Date of experience: June 27, 2023

Thumbnail of user jenniv18
California
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase
• Updated review

Quality is not good - It looked nice in photos but not the real thing

Late response and not many options for returns

Reason I chose this business:

Thought it would be much higher quality

Reason I chose this product:

I really wanted to get a nice coat but def not worth it

Service
Quality

Date of experience: November 16, 2023

A lil expensive even with discount
October 16th, 2023
Verified site experience
• Previous review

Date of experience: October 16, 2023

Thumbnail of user sofian51
Canada
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase
• Updated review

Not as good as expected for the price. Won't be recommending this store to anyone.

Quality

Date of experience: October 23, 2023

Took too long to receive my order
November 11th, 2023
Verified purchase
• Previous review

Wasn't satisfied with the product design and structure. The fit wasn't flattering at all. Returned for a store credit.

Quality

Date of experience: October 12, 2023

Good
September 14th, 2023
Verified site experience
• Previous review

Good. Hope for fast delivery and good product quality

Date of experience: September 14, 2023

Excellent
June 29th, 2023
Verified site experience
• Previous review

Excellent. Hope the quality will be the same as my experience

Date of experience: June 29, 2023

Thumbnail of user mrsn87
GB
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Good site but items take a long time to arrive in post

Quality

Date of experience: December 7, 2023

Thumbnail of user katiet356
California
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

A couple of items I was looking at hasn't seem to restock for awhile now.

Quality

Date of experience: December 5, 2023

Thumbnail of user mrsn84
GB
1 review
0 helpful votes
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December 6th, 2023
Verified purchase
• Updated review

Seems a good experience for shopping & no hassle with returning

Reason I chose this business:

Item was what I was looking for & a reasonable price

Reason I chose this product:

Saw on something & it looked good

Quality

Date of experience: December 6, 2023

Seems a good experience for shopping
November 7th, 2023
Verified site experience
• Previous review

Date of experience: November 7, 2023

Thumbnail of user volhan2
GB
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

So far so good, professional communication, nice clothes!

Quality

Date of experience: December 5, 2023

Thumbnail of user rebeccaj1278
GB
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

Lovely outfit for Christmas Day. I was wrapped up as my family's present!

Quality

Date of experience: December 5, 2023

Thumbnail of user connief384
Massachusetts
1 review
0 helpful votes
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December 26th, 2023
Verified purchase
• Updated review

The shipping experience has made the shopping ChicWish unacceptable -

Reason I chose this business:

Price point was the reason I chose ChicWish - styles seemed current and the prices was competitive

Reason I chose this product:

Liked the style

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Date of experience: November 30, 2023

I need to wait and see the quality of the items and...
November 9th, 2023
Verified site experience
• Previous review

I need to wait and see the quality of the items and the shipping experienc before I can provide a rating

Date of experience: November 2, 2023

Thumbnail of user bellen6
Washington
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

I can browse hours and hours. The products are so pretty. The site is easy to navigate.

Quality

Date of experience: November 25, 2023

Thumbnail of user mrsn86
GB
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

Great easy to navigate. Easy to search for items. Updates on delivery also received

Quality

Date of experience: November 30, 2023

Thumbnail of user lauram3866
GB
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Took a long time to be delivered but was just perfect when it arrived. Worth the wait.

Quality

Date of experience: December 3, 2023

Thumbnail of user natalieb523
Canada
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

It's a super cute jacket but it was just a tiny bit too small for me so I re-ordered a size up

Service
Quality

Date of experience: February 6, 2022

Thumbnail of user danielled1034
New York
1 review
0 helpful votes
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December 26th, 2023
Verified purchase
• Updated review

You get what you pay for. And sometimes you don't even get it!

I haven’t received an answer yet.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality

Date of experience: November 30, 2023

Beautiful sweaters at good prices
October 29th, 2023
Verified site experience
• Previous review

Beautiful sweaters at good prices. Checkout was easy and got a discount!

Date of experience: October 29, 2023

Thumbnail of user catherinew994
Florida
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

I love your pairings. This is a "first" purchase and hope there are many more!

Quality

Date of experience: December 1, 2023

Thumbnail of user sherriec116
Michigan
1 review
0 helpful votes
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November 4th, 2023
Verified purchase

First time shopping with you, so far so good, will review when product arrives.

Quality

Date of experience: November 4, 2023

Thumbnail of user stephanim10
Maryland
1 review
2 helpful votes
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March 4th, 2022

The clothes are really good I love the web side to buy it's really easy and the delivery very fast.

Tip for consumers:
.

Products used:
Clothes

Service
Value
Shipping
Returns
Quality

Date of experience: March 4, 2022

Thumbnail of user ravinders60
GB
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Quick and easy delivery, was nice there was a new customer offer on

Quality

Date of experience: November 14, 2023

Thumbnail of user valentinan31
Italy
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Nice products, perfect for the winter holidays. A little bit slow shipping.

Quality

Date of experience: November 28, 2023

Thumbnail of user georgianaa10
Michigan
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

Easy to buy. Someone on my gift list wanted this item, so I bought it.

Quality

Date of experience: November 26, 2023

Thumbnail of user trician66
GB
1 review
0 helpful votes
  • Send Message
November 18th, 2023
Verified purchase

Easy to follow ordering process and kept up to date pre delivery.

Quality

Date of experience: November 18, 2023

Thumbnail of user nanaa83
GB
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

Unfortunately. The Discount did not work at all but the dress was a perfect fit

Quality

Date of experience: August 23, 2023

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically does not respond to reviews

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