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    ChicWish

ChicWish

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Overview

ChicWish has a rating of 3.9 stars from 4,901 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 13th among Women's Clothing sites.

  • Service
    1485
  • Value
    370
  • Shipping
    382
  • Returns
    197
  • Quality
    4286

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 72.6%
Positive
2,244
Neutral
359
Negative
490
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26,188 reviews

172
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How would you rate ChicWish?
Top Positive Review

“Shipped in two packages”

SACA n.
12/22/24

I ordered a skirt and couple of pairs of earrings to add $10 to get free shipping. The skirt came 12 days later. I didn't know it was coming in two shipments. After five days of receiving the earrings, I messaged them about the skirt. They responded in a few minutes, included the tracking for the skirt. The skirt arrived in the mail yesterday, four weeks after placing the order. I'm leary of Chinese websites and products. I could not find a skirt I liked in stores or on a western website. I took the risk. The skirt is as depicted on the website. I used the chart for the skirt and not the general size chart. It does fit.

Date of experience: 12/22/24
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Top Critical Review

“Late delivery-terrible return policy”

Krista P.
12/24/24

Purchased handbag for holiday party three weeks before event taking into consideration delivery was supposed to take 7-14 days. Purse arrived late (after December 14th). Impossible to use website to create return request. Had to google chicwish's customer support email as the chat bot wouldn't even work. I can tell they were making it more hassle to return something in hopes I would give up. The support team was surprisingly fast once I did email, but was told I would have to pay the shipping return since I live in Europe. That is something I've never come across before. Long story short, I wouldn't use a this company again.

Date of experience: 12/24/24
See critical reviews

Reviews (4,901)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (367) quality products (56) return label (24) size guide (22) return policy (33) phone number (19)
Thumbnail of user anas774
Portugal
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

As expected. Colours and quality. Liked it. Thanks

Quality

Date of experience: November 24, 2023

Thumbnail of user ibtissemr
France
1 review
3 helpful votes
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November 21st, 2021

The product is so beautiful and the quality is so good. I have bought many items from CHicwish! :)

Service
Value
Shipping
Returns
Quality

Date of experience: November 20, 2021

Thumbnail of user orliz
GB
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

Bit odd adding name as well as paypal
Made one worry it was a scam

Date of experience: July 31, 2023

Thumbnail of user mollybethr
Virginia
1 review
0 helpful votes
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August 5th, 2023
Verified purchase

So easy and you had exactly what I needed! Everything arrived quickly and looked great!

Quality

Date of experience: August 5, 2023

Thumbnail of user rocios49
Switzerland
1 review
0 helpful votes
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August 4th, 2023

Nothing to add any comment at the moment, nothing to add, no comments, nothing to add no comments

Quality

Date of experience: July 5, 2023

Thumbnail of user cindyp947
North Carolina
1 review
0 helpful votes
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November 8th, 2023
Verified purchase
• Updated review

Very easy, had to buy my mother the sweater!
Easy experience, other than taking awhile to get it.

Service
Quality

Date of experience: November 8, 2023

Very easy, just hope I didn't buy the kids sweater
October 18th, 2023
Verified site experience
• Previous review

Date of experience: October 18, 2023

Thumbnail of user sarahp1857
Virginia
1 review
0 helpful votes
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January 31st, 2023
Verified purchase
• Updated review

Good experience but product was not as expected fit in wrong places but beautiful design

Reason I chose this business:

Pretty adverts

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Date of experience: January 1, 2023

Easy peasy
December 2nd, 2022
Verified site experience
• Previous review

Date of experience: December 2, 2022

Thumbnail of user mariap2067
Australia
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

Delivery took longer than expected, but overall satisfied with the product for the price paid.

Quality

Date of experience: March 2, 2022

Thumbnail of user lesleyn50
GB
1 review
0 helpful votes
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April 12th, 2022
Verified purchase
• Updated review

Poor - took weeks to arrive. Needed to be chased. Poorly made garment. Very cheap looking.

Reason I chose this business:

Liked style

Quality

Date of experience: March 13, 2022

So far so good
February 13th, 2022
Verified site experience
• Previous review

Date of experience: February 13, 2022

Thumbnail of user judib127
California
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

Nice website! I enjoyed browsing, and it was easy to navigate and make my purchase.

Quality

Date of experience: February 14, 2023

Thumbnail of user donnan1121
Canada
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

So far so good, this is my first time here, and I purchased 2 items.

Date of experience: May 6, 2023

Thumbnail of user deborahn698
GB
1 review
0 helpful votes
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February 10th, 2022
Verified purchase

So far so good all quick and speedy I cant wait to receive my parcel

Service
Quality

Date of experience: February 10, 2022

Thumbnail of user tammiem123
Washington
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

The skirts were super on me. I love the high end material. Very sophisticated look.

Quality

Date of experience: June 19, 2022

Thumbnail of user sharonr1674
GB
1 review
0 helpful votes
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February 9th, 2022

Arrived yesterday and wearing today for work, I've had compliments all morning, Such great quality!

Date of experience: February 8, 2022

Thumbnail of user michellen1429
Germany
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

I am very satisfied with the first part off my order.

Quality

Date of experience: November 21, 2023

Thumbnail of user rachaelr176
Oklahoma
1 review
0 helpful votes
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November 20th, 2023
Verified purchase
• Updated review

Easy to find what I wanted. Products came quickly. Will shop again.

Reason I chose this business:

Saw advertisement for a beautiful top on social media

Reason I chose this product:

Beautiful and versatile

Quality

Date of experience: November 20, 2023

Mobile website was slow to load
October 30th, 2023
Verified site experience
• Previous review

Date of experience: October 23, 2023

Thumbnail of user belindam334
Spain
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

Nice shop, lovely.Lovely clothing, reasonable prices

Quality

Date of experience: November 21, 2023

Thumbnail of user angelicaa110
GB
1 review
0 helpful votes
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April 27th, 2022

GOOD QUALITE AND THE SIZE was perfect, was a nice experince to do shopping, I will buying more clothes from this site

Products used:
Jackets

Date of experience: April 26, 2022

Thumbnail of user pollys88
GB
1 review
0 helpful votes
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November 27th, 2023
Verified purchase
• Updated review

I was very disappointed as both dresses were far too big for me and had to be returned.

Reason I chose this business:

I liked the styles advertised. They also advertise free returns but this is not true as they deduct an ‘administration’ cost.

Reason I chose this product:

I liked the styles advertised.

Quality

Date of experience: November 20, 2023

Straightforward and clear information which is what...
October 23rd, 2023
Verified site experience
• Previous review

Straightforward and clear information which is what we all look for.

Date of experience: October 23, 2023

Thumbnail of user eunicew68
Singapore
1 review
0 helpful votes
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November 19th, 2023
Verified purchase

Easy to use, and delivery is faster than my expectation

Quality

Date of experience: November 19, 2023

Thumbnail of user ruthn818
GB
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

Great to get assistance with sizing, and I feel comfortable with your returns policy

Quality

Date of experience: October 6, 2023

Thumbnail of user lyndsayf12
District of Columbia
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

It did not apply my discount, but they fixed it quickly. Good service

Date of experience: October 25, 2023

Thumbnail of user josephinen74
GB
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

Good easy to navigate
Kept informed when order was late
Emailed by actual person

Quality

Date of experience: November 16, 2023

Thumbnail of user miar154
Croatia
1 review
0 helpful votes
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November 22nd, 2023
Verified purchase
• Updated review

Products look luxurious on pictures, but are plain and see-trough in person. Not worth the money.

Quality

Date of experience: November 15, 2023

Could be more user friendly
October 18th, 2023
Verified site experience
• Previous review

Date of experience: October 18, 2023

Thumbnail of user trishnat2
Virginia
1 review
0 helpful votes
  • Send Message
October 23rd, 2023
Verified purchase

Great options! The products are good and the delivery was sooner than expected.

Quality

Date of experience: October 23, 2023

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically does not respond to reviews

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