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    ChicWish

ChicWish

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Overview

ChicWish has a rating of 3.9 stars from 4,891 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 13th among Women's Clothing sites.

  • Service
    1485
  • Value
    370
  • Shipping
    382
  • Returns
    197
  • Quality
    4286

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 72.7%
Positive
2,242
Neutral
360
Negative
483
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26,188 reviews

172
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How would you rate ChicWish?
Top Positive Review

“Shipped in two packages”

SACA n.
12/22/24

I ordered a skirt and couple of pairs of earrings to add $10 to get free shipping. The skirt came 12 days later. I didn't know it was coming in two shipments. After five days of receiving the earrings, I messaged them about the skirt. They responded in a few minutes, included the tracking for the skirt. The skirt arrived in the mail yesterday, four weeks after placing the order. I'm leary of Chinese websites and products. I could not find a skirt I liked in stores or on a western website. I took the risk. The skirt is as depicted on the website. I used the chart for the skirt and not the general size chart. It does fit.

Date of experience: 12/22/24
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Top Critical Review

“Late delivery-terrible return policy”

Krista P.
12/24/24

Purchased handbag for holiday party three weeks before event taking into consideration delivery was supposed to take 7-14 days. Purse arrived late (after December 14th). Impossible to use website to create return request. Had to google chicwish's customer support email as the chat bot wouldn't even work. I can tell they were making it more hassle to return something in hopes I would give up. The support team was surprisingly fast once I did email, but was told I would have to pay the shipping return since I live in Europe. That is something I've never come across before. Long story short, I wouldn't use a this company again.

Date of experience: 12/24/24
See critical reviews

Reviews (4,891)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (367) quality products (56) return label (24) size guide (22) return policy (33) phone number (19)
Thumbnail of user dorisg303
Tennessee
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

It went smoothly! Now if the merchandise is first rate it will be good

Quality

Date of experience: February 4, 2023

Thumbnail of user sarahw2309
GB
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

Excellent site very easy to use & poncho was delivered very quickly

Quality

Date of experience: October 21, 2023

Thumbnail of user marciar215
Florida
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

It took a little doing to get the order but I'm happy with it

Service
Quality

Date of experience: May 19, 2022

Thumbnail of user cild
Australia
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Quick and easy. Expected delivery time was exactly as stated within the time frame.

Quality

Date of experience: March 15, 2023

Thumbnail of user missl69
GB
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

Very easy. Just too many things things to choose from. Beautiful designs. Fantastic quality

Quality

Date of experience: September 26, 2022

Thumbnail of user anned607
Texas
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

I love all the things I've purchased here. And the reviews are very helpful.

Quality

Date of experience: March 15, 2023

Thumbnail of user sharrih6
Tennessee
2 reviews
0 helpful votes
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November 4th, 2023
Verified purchase

Beautiful fashion at affordable prices!
Customer service is great!

Service
Quality

Date of experience: November 4, 2023

Thumbnail of user sharonm2713
Australia
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Easy to order, took a bit longer than I paid for to arrive though

Quality

Date of experience: October 1, 2022

Thumbnail of user xk5
Canada
1 review
0 helpful votes
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April 16th, 2022
Verified purchase

This is my second order! Everything is beautiful, well packaged and of superior quality

Quality

Date of experience: April 16, 2022

Thumbnail of user reenap26
GB
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

Website on phone not too easy to navigate, but on PC it is ok

Service
Quality

Date of experience: March 21, 2022

Thumbnail of user cathyn341
GB
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

Very beautiful website to be viewed with ease. Very helpful to have combinations added.

Quality

Date of experience: October 31, 2023

Thumbnail of user marief626
New Jersey
1 review
0 helpful votes
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November 4th, 2023
Verified purchase

Great and easy to navigate! I like the ease of surfing through their online collections.

Quality

Date of experience: November 4, 2023

Thumbnail of user elainek329
GB
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

Really easy to order everything was good I have no complaints about it

Quality

Date of experience: November 2, 2023

Thumbnail of user joeleenk
Minnesota
1 review
0 helpful votes
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October 16th, 2023
Verified purchase
• Updated review

So far, so good. Learning a new product line as I go.

Reason I chose this business:

Cute styles, affordable prices.

Service
Quality

Date of experience: October 16, 2023

So far, so good
September 18th, 2023
Verified site experience
• Previous review

Date of experience: September 18, 2023

Thumbnail of user allieb158
Canada
1 review
0 helpful votes
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November 8th, 2023
Verified purchase
• Updated review

Good prices for great quality items. Customer service is helpful and friendly.

Didn’t answer.

Service
Quality

Date of experience: November 1, 2023

Bit expensive
November 3rd, 2023
Verified site experience
• Previous review

Date of experience: October 4, 2023

Thumbnail of user valmain
GB
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

1st order of 3 items done quite easily.just wait and see if they are as lovely has the photos

Service
Quality

Date of experience: November 1, 2023

Thumbnail of user charikleiap
Greece
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Nice clothes. However the size seems a little bit larger. The quality of the fabric is great

Quality

Date of experience: October 13, 2023

Thumbnail of user karenp2877
Florida
1 review
0 helpful votes
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October 12th, 2023
Verified purchase
• Updated review

It was very easy to find and purchase what I wanted. I'm excited for it to arrive.

Reason I chose this business:

I loved the skirt in the advertisement.

Reason I chose this product:

I liked the overall look.

Quality

Date of experience: October 12, 2023

The site is confusing to navigate
November 8th, 2023
Verified site experience
• Previous review

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 9, 2023

Thumbnail of user xuanmait
California
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

Customer service followed up with my inquiry, great service.

Service
Quality

Date of experience: October 27, 2023

Thumbnail of user michellen1413
California
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

Size recommendations did not work out. Had to return.

Service
Quality

Date of experience: October 30, 2023

Thumbnail of user paulinai5
GB
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

Thank you all thank you thank you thank you thank you

Quality

Date of experience: October 30, 2023

Thumbnail of user gretchenn37
Ohio
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

Love this site! Everything I have bought is high quality and great price!

Quality

Date of experience: October 30, 2023

Thumbnail of user maryo1547
Massachusetts
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

I am still waiting for the credit on my return of the sweater

Service
Quality

Date of experience: September 19, 2023

Thumbnail of user lorenai15
GB
1 review
0 helpful votes
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October 29th, 2023
Verified purchase
• Updated review

Very good, however it took more than I expected to arrive.

Reason I chose this business:

I was looking for something and I did a search in Google.

Reason I chose this product:

The product looked nice and good quality

Quality

Date of experience: October 29, 2023

Very good!
September 30th, 2023
Verified site experience
• Previous review

Date of experience: September 30, 2023

Thumbnail of user kellyn531
GB
1 review
0 helpful votes
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March 12th, 2023
Verified purchase
• Updated review

Easy to order and great coverup. Looking forward to using it on my holiday next week!

Quality

Date of experience: March 12, 2023

Great as always
December 12th, 2022
Verified purchase
• Previous review

Easy to order, amazing selection of clothes that you don't see elsewhere. When I buy from Chicwish I have never found anyone else wearing the same item, so it does feel exclusive. The clothes have always been excellent quality and true to the photos. This is probably my 5th or 6th order.

Quality

Date of experience: December 12, 2022

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically does not respond to reviews

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