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    ChicWish

ChicWish

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Overview

ChicWish has a rating of 3.9 stars from 4,893 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 13th among Women's Clothing sites.

  • Service
    1485
  • Value
    370
  • Shipping
    382
  • Returns
    197
  • Quality
    4286

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 72.7%
Positive
2,242
Neutral
360
Negative
484
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26,188 reviews

172
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How would you rate ChicWish?
Top Positive Review

“Shipped in two packages”

SACA n.
12/22/24

I ordered a skirt and couple of pairs of earrings to add $10 to get free shipping. The skirt came 12 days later. I didn't know it was coming in two shipments. After five days of receiving the earrings, I messaged them about the skirt. They responded in a few minutes, included the tracking for the skirt. The skirt arrived in the mail yesterday, four weeks after placing the order. I'm leary of Chinese websites and products. I could not find a skirt I liked in stores or on a western website. I took the risk. The skirt is as depicted on the website. I used the chart for the skirt and not the general size chart. It does fit.

Date of experience: 12/22/24
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Top Critical Review

“Late delivery-terrible return policy”

Krista P.
12/24/24

Purchased handbag for holiday party three weeks before event taking into consideration delivery was supposed to take 7-14 days. Purse arrived late (after December 14th). Impossible to use website to create return request. Had to google chicwish's customer support email as the chat bot wouldn't even work. I can tell they were making it more hassle to return something in hopes I would give up. The support team was surprisingly fast once I did email, but was told I would have to pay the shipping return since I live in Europe. That is something I've never come across before. Long story short, I wouldn't use a this company again.

Date of experience: 12/24/24
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Reviews (4,893)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (367) quality products (56) return label (24) size guide (22) return policy (33) phone number (19)
Thumbnail of user marthan508
Arkansas
1 review
0 helpful votes
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December 22nd, 2021
Verified purchase

It was easy to shop and happy with the quality for the price.

Quality

Date of experience: December 22, 2021

Thumbnail of user rachels1061
GB
1 review
0 helpful votes
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December 28th, 2021
Verified purchase

Lovely items just wrong size. Return and refund very easy and super quick

Quality

Date of experience: December 28, 2021

Thumbnail of user mollyc283
Illinois
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

The quality and price are on point, and I received my item quickly.

Service
Quality

Date of experience: January 25, 2023

Thumbnail of user erinl354
Canada
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

Easy and quick and made sure my item arrived. Appreciate the great service.

Quality

Date of experience: January 7, 2022

Thumbnail of user ruthiec23
California
1 review
0 helpful votes
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March 20th, 2022
Verified purchase
• Updated review

Took too long to get to me
Almost a month... needed it sooner

Reason I chose this business:

Was a new site cloths looked cute snd good quality

Reason I chose this product:

It reminded me of the 1910 tops women wore love that era

Quality

Date of experience: March 20, 2022

Thank you..
February 17th, 2022
Verified site experience
• Previous review

Thank you. But the app kept freezing up. To many adds

Date of experience: February 17, 2022

Thumbnail of user galea29
North Carolina
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

Very easy to select and order! First time shopping, do hope to return.

Quality

Date of experience: January 11, 2022

Thumbnail of user lisas5519
Arizona
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

The website makes it difficult to change the size you choose. Why?

Quality

Date of experience: September 13, 2023

Thumbnail of user maryn1861
Maryland
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

Smooth process, no issues, loved the sweater and bow, good fit

Quality

Date of experience: October 15, 2023

Thumbnail of user ceciliad111
California
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase
• Updated review

It should be easier to do a return! I would like someone to contact me about my return.

I did not get a return authorization

Reason I chose this business:

I thought I would like the dress but it's just not me. When I tried to return the item I was sent this email.

Service
Quality

Date of experience: May 4, 2023

Looking forward to my first dress from Chicwish
April 2nd, 2023
Verified site experience
• Previous review

Date of experience: April 2, 2023

Thumbnail of user mrsn81
GB
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Easy ordering
Took a little time to come but so happy with product

Date of experience: October 13, 2023

Thumbnail of user blackn3
Florida
4 reviews
0 helpful votes
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November 10th, 2023
Verified purchase
• Updated review

Two items ordered. Only one was received. No feedback as to when they will be shipping it.

Reason I chose this business:

Looks Chickie. Beautiful clothes at a good price.

Reason I chose this product:

Great presentation.

Service
Quality

Date of experience: October 11, 2023

No hassle shopping
September 10th, 2023
Verified site experience
• Previous review

Date of experience: September 10, 2023

Just because is so darn easy
August 16th, 2022
Verified site experience
• Previous review

Date of experience: August 16, 2022

ChicWish Shopping
March 27th, 2022
Verified purchase
• Previous review

Great! The view of the skirt is clear, beautiful colors! The size is a perfect fit and I love the length of the skirt. My only concern was the length of time that it took from the ordering date to the delivery date it took a good 2.5 weeks to the point that I forgot I had placed the order.

Quality

Date of experience: March 27, 2022

Thumbnail of user nidiaa5
Maryland
2 reviews
0 helpful votes
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October 11th, 2023
Verified purchase

The clothing looked exactly as online. Very happy with my order.

Quality

Date of experience: October 11, 2023

Thumbnail of user despoinaz
Greece
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

Everything was perfect. I received the skirt at the promised time

Quality

Date of experience: September 21, 2023

Thumbnail of user peggyb731
Missouri
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

Simple to order. Easy and quick! Delivery was fast.

Quality

Date of experience: October 8, 2023

Thumbnail of user debraw1549
California
2 reviews
1 helpful vote
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October 6th, 2023
Verified purchase

Excellent... I hope the fashion is as excellent as the e com experience

Quality

Date of experience: October 6, 2023

Thumbnail of user aditis69
Canada
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

It was good as long as it is delivered within 10 days

Quality

Date of experience: October 4, 2023

Thumbnail of user kathleenw1747
Nebraska
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

Great website, a lot of options, and easy to navigate.

Quality

Date of experience: October 7, 2023

Thumbnail of user monikam164
Hungary
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

Love the chic look! Everyone complemented my skirt I purchased!

Quality

Date of experience: October 6, 2023

Thumbnail of user bryonyb7
GB
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

Easy and quick to purchase. Helpful size guide. Delivery took a little longer than I hoped.

Quality

Date of experience: October 6, 2023

Thumbnail of user susanw3542
GB
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Found site easy to use & kept up to date with delivery

Quality

Date of experience: July 27, 2023

Thumbnail of user kims2559
Michigan
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

The sizing video you can do of your size and they're holding was exceptionally helpful

Service
Quality

Date of experience: October 4, 2023

Thumbnail of user meganr721
Ohio
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

I love the selection and can't wait to see what I've bought!

Quality

Date of experience: October 4, 2023

Thumbnail of user jessicah2271
Virginia
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Great! I love the pairing of clothes, it gives me a better idea of way to wear the tops I picked!

Quality

Date of experience: March 11, 2023

Thumbnail of user magdalenan19
GB
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Always very happy with the quality of the products, can highly recommend

Quality

Date of experience: June 13, 2023

Thumbnail of user mays124
Wisconsin
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

Loved the look options, delivery takes about 2-3 weeks

Date of experience: October 1, 2023

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically does not respond to reviews

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