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    ChicWish

ChicWish

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Overview

ChicWish has a rating of 3.9 stars from 4,869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 13th among Women's Clothing sites.

  • Service
    1484
  • Value
    370
  • Shipping
    382
  • Returns
    197
  • Quality
    4286

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 73%
Positive
2,240
Neutral
359
Negative
470
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26,188 reviews

172
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How would you rate ChicWish?
Top Positive Review

“Shipped in two packages”

SACA n.
12/22/24

I ordered a skirt and couple of pairs of earrings to add $10 to get free shipping. The skirt came 12 days later. I didn't know it was coming in two shipments. After five days of receiving the earrings, I messaged them about the skirt. They responded in a few minutes, included the tracking for the skirt. The skirt arrived in the mail yesterday, four weeks after placing the order. I'm leary of Chinese websites and products. I could not find a skirt I liked in stores or on a western website. I took the risk. The skirt is as depicted on the website. I used the chart for the skirt and not the general size chart. It does fit.

Date of experience: 12/22/24
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Top Critical Review

“Late delivery-terrible return policy”

Krista P.
12/24/24

Purchased handbag for holiday party three weeks before event taking into consideration delivery was supposed to take 7-14 days. Purse arrived late (after December 14th). Impossible to use website to create return request. Had to google chicwish's customer support email as the chat bot wouldn't even work. I can tell they were making it more hassle to return something in hopes I would give up. The support team was surprisingly fast once I did email, but was told I would have to pay the shipping return since I live in Europe. That is something I've never come across before. Long story short, I wouldn't use a this company again.

Date of experience: 12/24/24
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Reviews (4,869)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (366) quality products (56) return label (24) size guide (22) return policy (33) phone number (19)
Thumbnail of user andreag902
Australia
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase
• Updated review

Great customer service, with a quick response time

Reason I chose this business:

Liked the products

Reason I chose this product:

Lovely colours and unique design

Service
Quality

Date of experience: September 23, 2022

Prices are in USD instead of AUD which is not highlighted...
August 24th, 2022
Verified site experience
• Previous review

Prices are in USD instead of AUD which is not highlighted anywhere and is very confusing when you buy something from Australia!

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 25, 2022

Thumbnail of user taylorg257
Nebraska
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase
• Updated review

The suit is definitely well made and very cute! I can't wait to wear it on my honeymoon!

Reason I chose this business:

I have ordered many products from this company in the past (mostly their chiffon skirts), and knew that I would receive something high-quality from Chicwish.

Reason I chose this product:

I wanted a suit to wear to my honeymoon that would be comfortable, cute, and high quality!

Quality

Date of experience: May 23, 2022

I have to reorder the swimsuit I originally ordered,...
June 20th, 2022
Verified site experience
• Previous review

I have to reorder the swimsuit I originally ordered, because the suit I received was not the correct one - a similar suit but definitely wrong. The tag came with the swimsuit already off, so I couldn't return it. I'm very frustrated with chicwish!

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 21, 2022

Thumbnail of user dalet331
New Jersey
1 review
0 helpful votes
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November 12th, 2022
Verified purchase
• Updated review

Great selection & prices. Delivery timely. Will definitely by from them again.

Quality

Date of experience: November 12, 2022

Good selection great prices
September 5th, 2022
Verified site experience
• Previous review

Date of experience: September 5, 2022

Thumbnail of user jodiec129
GB
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

Love my items. Good quality. Easy to check out. The tulle skirts are gorgeous.

Quality

Date of experience: January 28, 2023

Thumbnail of user junec239
New Jersey
1 review
0 helpful votes
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June 20th, 2022
Verified purchase
• Updated review

Really pretty. The colors are more muted in person however.

Unhappy..Customer service says they couldn’t help me after it had been shipped out to me.

Reason I chose this business:

I fell in love with the skirt.

Service
Quality

Date of experience: May 21, 2022

Says you take Klarna but I didn't see it offered
May 23rd, 2022
Verified site experience
• Previous review

Says you take Klarna but I didn't see it offered. I even went through Klarna who said that it was offered but it only says Afterpay is offered on your site.

Date of experience: April 23, 2022

Thumbnail of user rupikam
Australia
3 reviews
0 helpful votes
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November 14th, 2022
Verified purchase

It's a site for girls who believe in magic, beauty and romance

Quality

Date of experience: November 14, 2022

Thumbnail of user renees799
South Carolina
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

Shipping takes a bit, but easy to use website and I love the clothes!

Service
Quality

Date of experience: August 22, 2022

Thumbnail of user leahah1
Kansas
1 review
0 helpful votes
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March 10th, 2022
Verified purchase

Love the clothes selections on this site! Very stylish selection.

Quality

Date of experience: March 10, 2022

Thumbnail of user rhean25
Maryland
1 review
0 helpful votes
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March 24th, 2022
Verified purchase

Quick and easy checkout process. I can't wait for the dresses to come.

Service
Quality

Date of experience: March 24, 2022

Thumbnail of user victorian222
Pennsylvania
1 review
0 helpful votes
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February 19th, 2022
Verified purchase

Everything fit perfectly. The clothing is classic looking.

Quality

Date of experience: February 19, 2022

Thumbnail of user logann120
New Jersey
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

Nothing to complain about plenty of good fashion selections

Quality

Date of experience: November 17, 2022

Thumbnail of user elizabeths2362
Virginia
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

Great- the options and price points are good. Excited for this to arrive

Quality

Date of experience: December 14, 2021

Thumbnail of user estherl221
Texas
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Easy check out and I received it faster than expected

Quality

Date of experience: February 7, 2023

Thumbnail of user margueriten16
GB
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

Efficient, I've bought before, good quality and fit.

Quality

Date of experience: December 24, 2022

Thumbnail of user georginan13
Australia
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Chiffon skirt and top nicely made sizing good
Will buy again

Quality

Date of experience: May 6, 2023

Thumbnail of user kathleenn789
GB
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

Very quick and easy, I'm not too sure of size so ordered a medium, fits lovely

Quality

Date of experience: August 19, 2022

Thumbnail of user ericaf363
Canada
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

I love chicwish! Everything is so pretty and elegant! Not to mention unique!

Quality

Date of experience: May 28, 2022

Thumbnail of user sandras2463
Montana
2 reviews
0 helpful votes
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December 16th, 2021
Verified purchase

So far good but lets see how the return goes... Very simple. No password required. Yay.

Service
Quality

Date of experience: December 16, 2021

Thumbnail of user gillianb147
California
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

All worked well -…….,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Quality

Date of experience: February 11, 2023

Thumbnail of user kimberlym2576
South Carolina
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Strange proportions and weird material. Not a hit.

Quality

Date of experience: January 5, 2023

Thumbnail of user elyseo10
New York
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase

Easy; fine; no problems - product was as expected!

Quality

Date of experience: December 23, 2022

Thumbnail of user denisep894
GB
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

First time using this company, hopefully will again. Website very easy to use

Date of experience: July 10, 2022

Thumbnail of user dorothyj754
Texas
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

My experience with Chic Wish was very easy. I like the clothes

Quality

Date of experience: November 21, 2022

Thumbnail of user veroa6
Arizona
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

I believe is a little too expensive, manly for the skirts quality.

Quality

Date of experience: May 9, 2023

Thumbnail of user hutchinsonh
Texas
4 reviews
0 helpful votes
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February 18th, 2022
Verified purchase

Pleased with the product it was a exactly as pictured!

Quality

Date of experience: February 18, 2022

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically does not respond to reviews

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