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    ChicWish

ChicWish

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Overview

ChicWish has a rating of 3.9 stars from 4,860 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 13th among Women's Clothing sites.

  • Service
    1483
  • Value
    369
  • Shipping
    382
  • Returns
    197
  • Quality
    4285

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 73.1%
Positive
2,237
Neutral
359
Negative
465
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26,188 reviews

172
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How would you rate ChicWish?
Top Positive Review

“Shipped in two packages”

SACA n.
12/22/24

I ordered a skirt and couple of pairs of earrings to add $10 to get free shipping. The skirt came 12 days later. I didn't know it was coming in two shipments. After five days of receiving the earrings, I messaged them about the skirt. They responded in a few minutes, included the tracking for the skirt. The skirt arrived in the mail yesterday, four weeks after placing the order. I'm leary of Chinese websites and products. I could not find a skirt I liked in stores or on a western website. I took the risk. The skirt is as depicted on the website. I used the chart for the skirt and not the general size chart. It does fit.

Date of experience: 12/22/24
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Top Critical Review

“Slow shipping, difficult to work with customer service”

Hilary M.
12/20/24

The items I received were nice looking of decent quality, but they took a very long time to arrive and exchanging things was a hassle. When I received my exchange, it was the wrong size and working with customer service was a slow and frustrating process. After going to the trouble to make the return, I only received less than a dollar in refunds, as they counted the points I used to make the purchase against me, even though the points I earned were from the exchange that I paid to return in the first place.

Date of experience: 12/20/24
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Reviews (4,860)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (366) quality products (55) return label (24) size guide (22) phone number (19) return policy (32)
Thumbnail of user soumyac6
India
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

Great experience! Good quality and on time delivery

Quality

Date of experience: February 11, 2023

Thumbnail of user laural1889
Canada
1 review
0 helpful votes
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June 6th, 2022
Verified purchase
• Updated review

The discount code was honoured and credit applied …………..

Service
Quality

Date of experience: June 6, 2022

The discount code promoted was invalid
July 6th, 2022
Verified site experience
• Previous review

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 6, 2022

Thumbnail of user simones194
Maryland
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Too a little long to receive my order, the only issue I had!

Service
Quality

Date of experience: November 28, 2022

Thumbnail of user lornan28
Louisiana
2 reviews
0 helpful votes
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December 28th, 2022
Verified purchase

Great. Love my dress! Just as pictured! Can't wait to wear it

Quality

Date of experience: December 28, 2022

Thumbnail of user katheriner654
Massachusetts
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

I am impressed with the customer service. They responded to my inquiry within days.

Date of experience: May 24, 2023

Thumbnail of user christinep1217
Oregon
1 review
0 helpful votes
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March 11th, 2022
Verified purchase

Very easy to shop and pay. Quick. Been wanting this item for some time now! :)

Quality

Date of experience: March 11, 2022

Thumbnail of user lindai591
New York
1 review
0 helpful votes
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March 11th, 2022
Verified purchase

Nice inventory of clothing. Easy to select and purchase.

Service
Quality

Date of experience: March 11, 2022

Thumbnail of user katherineg390
North Carolina
1 review
0 helpful votes
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February 20th, 2022
Verified purchase

Awesome experience and great selections. Can't wait to receive the items.

Quality

Date of experience: February 20, 2022

Thumbnail of user vickiew200
Texas
1 review
0 helpful votes
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February 18th, 2022
Verified purchase
• Updated review

Fine, I'm just worried about the shipping.
Did not receive skirt in time to wear it.

Quality

Date of experience: February 18, 2022

Fine, I'm just worried about the shipping
January 21st, 2022
Verified site experience
• Previous review

Date of experience: January 21, 2022

Thumbnail of user tinac1058
Florida
2 reviews
0 helpful votes
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February 21st, 2023
Verified purchase

The experience was easy, user friendly,
I will order again!

Quality

Date of experience: February 21, 2023

Thumbnail of user maniu
Canada
1 review
0 helpful votes
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June 10th, 2022
Verified purchase
• Updated review

Easy checkout, accurate delivery time prediction, good product

Quality

Date of experience: June 10, 2022

Easy checkout
May 12th, 2022
Verified site experience
• Previous review

Date of experience: May 12, 2022

Thumbnail of user christinej1061
GB
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Easy site very good choice hope I am pleased with my purchase

Quality

Date of experience: January 23, 2023

Thumbnail of user reneen198
Florida
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

All of the comments from previous shoppers were very helpful

Quality

Date of experience: February 6, 2023

Thumbnail of user katherinel457
GB
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Great shopping experience I highly recommend this company

Quality

Date of experience: April 18, 2022

Thumbnail of user jenniferb3668
California
1 review
0 helpful votes
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April 17th, 2022
Verified purchase

The bodice is very long on this dress, had to return. I am 5'5" for reference.

Quality

Date of experience: April 17, 2022

Thumbnail of user saram1065
South Carolina
1 review
0 helpful votes
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March 12th, 2022
Verified purchase

Easy checkout, fast delivery, and clothes fit as expected!

Quality

Date of experience: March 12, 2022

Thumbnail of user elizabethl1632
Washington
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Had a little trouble with your ordering website, all good now.

Service
Quality

Date of experience: March 12, 2022

Thumbnail of user lyndan70
Michigan
1 review
0 helpful votes
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August 5th, 2022
Verified purchase
• Updated review

Customer service is very accommodating and will make it right!

Reason I chose this product:

Beautiful sweater

Service
Quality

Date of experience: August 5, 2022

I was supposed to get a15% off Code and never got...
September 3rd, 2022
Verified site experience
• Previous review

I was supposed to get a15% off
Code and never got it.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 4, 2022

Thumbnail of user missn31
GB
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Brilliant - thank you. Will be using ChicWish again!

Quality

Date of experience: August 7, 2022

Thumbnail of user anekas2
GB
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

Basket was tricky to take off one item and deleted both. Other than that all good!

Quality

Date of experience: February 23, 2023

Thumbnail of user annw676
Canada
1 review
0 helpful votes
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December 29th, 2021
Verified purchase

Straightforward and easy. Takes a little while but I knew that ahead of time. Came when expected.

Quality

Date of experience: December 29, 2021

Thumbnail of user marilynf323
Hawaii
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Very excited about my order and look forward to wearing it.

Service
Quality

Date of experience: June 12, 2022

Thumbnail of user brendaf1140
South Dakota
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

I had a good experience shopping with your company.

Quality

Date of experience: January 8, 2023

Thumbnail of user lennysf
Texas
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

Bad experience. Breast area did not fit. To big for xs. In the back has something wrong

Quality

Date of experience: April 24, 2022

Thumbnail of user jamiej438
Ohio
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

Easy ordering, loved reading all the item reviews.

Service
Quality

Date of experience: August 30, 2022

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically does not respond to reviews

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