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ChicWish has a rating of 3.9 stars from 4,856 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 13th among Women's Clothing sites.
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26,188 reviews
I ordered a skirt and couple of pairs of earrings to add $10 to get free shipping. The skirt came 12 days later. I didn't know it was coming in two shipments. After five days of receiving the earrings, I messaged them about the skirt. They responded in a few minutes, included the tracking for the skirt. The skirt arrived in the mail yesterday, four weeks after placing the order. I'm leary of Chinese websites and products. I could not find a skirt I liked in stores or on a western website. I took the risk. The skirt is as depicted on the website. I used the chart for the skirt and not the general size chart. It does fit.
The items I received were nice looking of decent quality, but they took a very long time to arrive and exchanging things was a hassle. When I received my exchange, it was the wrong size and working with customer service was a slow and frustrating process. After going to the trouble to make the return, I only received less than a dollar in refunds, as they counted the points I used to make the purchase against me, even though the points I earned were from the exchange that I paid to return in the first place.
This is a great hand knitted cardigan and fits perfect to size. I wish it came in more colours, especially black. Looks good over a T shirt with jeans. Delivery took quite a while but delivered when stated.
Date of experience: December 21, 2024
Extremely delayed delivery. Arriving in parts. No actual realistic time indication given whilst waiting, (or when placing an order) just random emails notifying of processed delivery, when it was eventually processed.
The date when I needed the items did pass and I emailed customer service confirming the order was well delayed and advising that they can stop processing the remaining items as they no longer required after such delay and that I will be going away for 3 weeks which will make it impossible for me to return them on time, even if they eventually arrive. No reply received back.
I am already away and received a notification that the remaining items were delivered.
The whole shopping experience is a nightmare.
Date of experience: December 22, 2024
My order until now is not delivered. I ordered on Nov 21 and paid an extra charge for rush delivery for Christmas but unfortunately not delivered try to chat with them but no answer. Very disappointing. They don't have customer service to call.
Date of experience: December 23, 2024
I found the products lacking in information.particularly fabric content. And maybe some more about the styling and cut of the garment.
Once ordered I was left hanging with no idea of when product would arrive.I contacted customer service and they didn't give me much better info. In the end they said it was lost in the mail. I had received the item and informed them. The skirt is nice and well cut and fits true to size.
Date of experience: December 21, 2024
It took nearly a month to get rme. The item is not Medium, too small, and you have to place your hands backward to get them in the pockets. Lining is poor quality
Really disappointed but can't go through the effort of returns
Date of experience: December 21, 2024
I am unable to return an order - the item was defective. I've reached out via the chat function but have not received a reply or a return label. The website indicates that the order is still processing. Also because the product was defective - one side of the garment was significantly longer than the other - I should not be charged for return shipping.
Date of experience: December 23, 2024
I like the quality of the clothes but they sent the product in a bag that said it was biodegradable when it clearly was not. Obviously they just took a regular plastic bag and wrote "biodegradable" on it so buyers would think they are a company that cares about sustainability. Kind of skeezy. It would be better if it just said nothing at all.
Date of experience: November 25, 2024
The clothes are really cute design and the quality seems great.
The only con is that the shipment took a while to arrive in America, so give your order a lot of lead time.
Their customer service is very responsive and helpful too.
They replied quickly and were very helpful!
Date of experience: October 17, 2024
Placed my order on 23/11/24 and to date it has not arrived and it is now 22/12/24. It was apparently handed over to the delivery artist on 17/12/24. Too slow for my liking so unfortunately I will not be ordering again.
Date of experience: December 22, 2024
I love this skirt. It is very well made and so pretty. My only problem is that I didn't listen to the people who said it runs big, so I need to return it for a smaller size. You won't be disappointed in purchasing this skirt!
Date of experience: December 23, 2024
Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.
Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.
The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.
Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.
Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.
Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.
Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
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