• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1251
  • Value
    353
  • Shipping
    367
  • Quality
    3553

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.4%
Positive
1,794
Neutral
264
Negative
289

Instant Feedback

24,684 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,962)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (415) quality products (83) return label (20)
Thumbnail of user amyd2009
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Cheap products. Two months plus to get delivered. Instant credit card charge. No online updates. First shipment lost or delivered elsewhere. Fake tracking in Mandarin without translation. "We shipped it, here is the tracking", even though it was not actually sent until I complained to customer service, which is an automated robot responding. Save yourself the headache.

As previously described, the robotic experience was not useful.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user kellyw1664
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Took a little while to come but was well pleased with everything I received.

Reason I chose this business:

I seen an add and liked what I saw

Reason I chose this product:

For Halloween

Quality
Thumbnail of user christines3086
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

Button cheap on one tip. The button broke returning top.

Quality
Thumbnail of user bricer24
2 reviews
0 helpful votes
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September 13th, 2024
Verified purchase

Easy to use website, shipping was relatively quick.

Quality
Thumbnail of user patriciag2504
2 reviews
0 helpful votes
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September 11th, 2024
Verified purchase
• Updated review

I returned the item I purchased due to it being very large for the size I ordered.

They got back to me in a timely manner but said that something was wrong with their system and to send the product back without the USPS label. I sent it with the address they gave me but had to pay for the return mailing.

Reason I chose this business:

I liked the dress.

Reason I chose this product:

I liked the dress

Service
Quality
Efficient purchase system
August 14th, 2024
Verified site experience
• Previous review
Thumbnail of user simk18
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

So far I really have a good experience with the products and customer services.

Reason I chose this business:

It has great styles. You cannot go wrong if pick the styles carefully. Definitely will continue buying from ChicWish

Reason I chose this product:

Styling and fabric

Service
Quality
Thumbnail of user nss9
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Nice quality for the price. Took a little longer than expected to receive, but overall, I am happy

Quality
Thumbnail of user lindao1712
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Superb communication. Multiple choices to chose from.

Reason I chose this business:

I wanted a knit dress that fits and can be worn to special occasions. Chicwish seemed to have clothes and styles that can address this.

Reason I chose this product:

I like the dress as it looks classy and suitable for the weather at the time.

Quality
Thumbnail of user suzannec1046
1 review
0 helpful votes
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September 11th, 2024
Verified purchase
• Updated review

Pretty straightforward and easy enough to purchase and arrange delivery.

Reason I chose this business:

Saw the dress on Insta.

Reason I chose this product:

Saw the dress on Insta

Quality
Hard to say so far as I've just ordered
August 13th, 2024
Verified site experience
• Previous review

Hard to say so far as I've just ordered. Ask me again once order is delivered and received.

Thumbnail of user brandim347
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Shipping took a bit longer than usual and 2/3 products were exactly what I expected.

Reason I chose this business:

Facebook ads had a lot of cute stuff

Reason I chose this product:

I love Halloween and am always on the lookout for nicer, unusual products.

Quality
Thumbnail of user sandrad1737
2 reviews
0 helpful votes
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September 11th, 2024
Verified purchase

I absolutely love this dress! Looks and fits perfectly!

Quality
Thumbnail of user krystalw162
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

Very easy ordering, fast delivery. Satisfied customer here. Thank you!

Reason I chose this product:

Spooky season!

Quality
Thumbnail of user amandas3284
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Great website easy to navigate with great quality clothing

Reason I chose this business:

Great ideas for clothing outfits

Reason I chose this product:

Looking at the seasonal ranges and falling in love with the skirts

Quality
Thumbnail of user laurenm1488
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I loved the colors of the skirts, and I'll be keeping two of the three I ordered.

Quick replies

Reason I chose this business:

Lots of color and style options

Reason I chose this product:

Color, length, style

Service
Quality
Thumbnail of user sp496
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Do not wish to comment and do not see why i should have to

Quality
Thumbnail of user leticiah100
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Product is as advertised, pricing is good & quality is great

Quality
Thumbnail of user madisonl346
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Exactly what I wanted, nice quality, as seen in the picture

Reason I chose this business:

Saw the dress in an ad

Reason I chose this product:

I like the style

Quality
Thumbnail of user dra286
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Delivered very late after my occasion when I was supposed to wear

Reason I chose this business:

Thought that it will be a good option

Reason I chose this product:

Looks good on Picture Model

Quality
Thumbnail of user mausamp3
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

All items arrived in new condition, and were exactly as depicted online in pictures.

Reason I chose this business:

Unique clothing and petite sizing

Reason I chose this product:

Different from anything I’ve seen on other shopping websites

Quality
Thumbnail of user susanf2767
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase
• Updated review

I like the fact I am kept informed at every stage of my purchase

Reason I chose this business:

I like the wide range of clothing choices on ChicWish

Reason I chose this product:

I had seen the uploaded photos of other women wearing the skirt and it gives what size they are. This is great as it gives the buyer a good idea of what the item will look like on them. This appears to be unique to ChicWish.

Quality
Great addition to my wardrobe
July 30th, 2024
Verified purchase
• Previous review

This was my second purchase from Chicwish. It's a versatile piece for my wardrobe

Reason I chose this business:

I previously purchased a beautiful dress for a wedding and was happy with my first purchase. I like the pieces on the ChicWish website, they aren’t your usual run of the mill stuff.

Reason I chose this product:

I thought it was unusual

Quality
Thumbnail of user alexandras512
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Good product! True to size! Very quick shipping. Very happy with this skirt!

Reason I chose this product:

My style and good price

Quality
Thumbnail of user anam1214
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

This was a great shopping experience. Love the skirt

Quality
Thumbnail of user johndraec
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Beautiful fits perfect very elegant and classy. You can dress it up with any shoes.

Reason I chose this product:

Alttending a all white attire party

Quality
Thumbnail of user angelas3437
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

No hassle purchase that was exactly as it looked. Very happy

Reason I chose this business:

Saw online and happy with previous purchase

Reason I chose this product:

Exactly what I needed for a winter cardigan

Quality
Thumbnail of user sarav443
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Perfect, just like the photos and I love the cotton fabric. No loose threads or tears. The blue on white embroidery is so gorgeous, it looks like porcelain. Fits perfectly but I measured myself and compared to the dress measurements instead of using the sizing quiz on the site. It had recommended a small and I bought medium instead, which was a good call. Shipping was about two weeks to Canada. Very happy with my order :)

Reason I chose this business:

Reviews seemed truthful and I'm a first time buyer, so I took a chance

Reason I chose this product:

Saw someone wearing this dress in a YouTube video and had to have it!

Quality

Sitejabber for Business

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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