• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,963 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1252
  • Value
    353
  • Shipping
    367
  • Quality
    3554

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.4%
Positive
1,795
Neutral
264
Negative
289

Instant Feedback

24,692 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,963)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (415) quality products (83) return label (20)
Thumbnail of user solestek
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

I haven't received my full order and have not been provided with an estimated delivery date. None of the time frames stated on the purchase page have been honored by the company. I will never order from chicwish again!

Failed to provide delivery dates or restock dates, despite multiple requests.

Reason I chose this business:

I was fooled by pictures.

Reason I chose this product:

See a above.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rdd24
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

First time shopping here, and the experience was really good. Though delivery was delayed by 2-3 days, the support staff was very responsive which is not common. The goods were up to the expected standards. Overall I was very happy with my purchase decisions

Very responsive and provided the details requested

Reason I chose this product:

Quality and fit looked good. Positive reviews helped

Service
Quality
Thumbnail of user ekaterinao5
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

It was ok I received it fast but the quality of the trousers don't look as good as on the picture

Quality
Thumbnail of user jacquelinec1174
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Easy, quick, knew exactly what size based on their chart.

Reason I chose this business:

I saw an add for the skirt and really wanted it lkl

Reason I chose this product:

It’s super cute, duh!

Quality
Thumbnail of user jenniferg3548
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Needs to be a bit quicker on the delivery, took two weeks, a uk warehouse for stock would be a better option

Reason I chose this business:

Loved the clothes

Reason I chose this product:

Just right for the occasion

Quality
Thumbnail of user olivial530
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Very fast and affordable thanks a lot. Very happy with the product

Reason I chose this business:

As it was affordable and had the dress I wanted

Reason I chose this product:

I had a wedding and it was the theme

Quality
Thumbnail of user marien496
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Received my order in time. Just my skirt is a little tight, even though I ordered my size.

Reason I chose this product:

Very elegant.

Quality
Thumbnail of user giuliaq1
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Very responsive and attentive to see if I had a good experience or any questions

Quality
Thumbnail of user vickym313
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Fast delivery to Australia and reasonably priced for clothing items.

Reason I chose this business:

Online advertising, saw product

Reason I chose this product:

Price and style

Quality
Thumbnail of user valeried609
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Perfect dress for me. Just what I was looking for.

Reason I chose this business:

The dress came up when I typed in red and white dress as I was looking for one.

Reason I chose this product:

It suited my needs

Quality
Thumbnail of user racquelb35
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Was not what I thought I would be receiving and my top didn't even arrive..

Reason I chose this business:

Usually like these

Quality
Thumbnail of user denisem2490
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

The person I communicated with was fast and helpful. So, customer service was good.

Service
Quality
Thumbnail of user glendat149
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

A very good one, better than I expected.
Ordering was easy, delivery time a little slow but when it did arrive I was very pleased with my item.

Reason I chose this business:

I saw it on social media.

Reason I chose this product:

Because I was looking for a red dress that looked fabulous.

Quality
Thumbnail of user minnah10
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Easy to buy, fast delivery to Finland. Beautiful skirt!

Reason I chose this business:

Commercial Instagram

Reason I chose this product:

I needed a rose-dress to gardenparty.

Quality
Thumbnail of user johannan51
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

I received the flower skirt first and a few weeks later the second skirt. I was very well updated about the deliveries and I am very happy with both skirts.

Quality
Thumbnail of user emilyc1426
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Chicwish responses to delayed shipment were extremely unprofessional in that email came from random individual's address and had awful grammar, to the point I thought I'd been scammed and had to get a new credit card! Customer service eventually set everything right in my book though.

Been directed to email 2 separate emails thus far for a return.

Reason I chose this business:

Clothes looked cute.

Service
Quality
Thumbnail of user caroln1529
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Item arrived as scheduled and better quality than I expected!

Reason I chose this business:

Item was what I was looking for at a great price

Reason I chose this product:

Formal maxi skirt for a fall wedding

Quality
Thumbnail of user ericam760
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I will never order again because it takes way too long to receive orders.

Quality
Thumbnail of user jcp58
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

I love the variety of dresses they have. The only down side is the long shipping wait and it's in 2 separate orders.

Quality
Thumbnail of user jilln262
1 review
0 helpful votes
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August 27th, 2024
Verified purchase
• Updated review

Quick and easy so far! I need to return the wrong size skirt so I hope that will be easy.

Reason I chose this business:

Advertising I saw looked good

Reason I chose this product:

Unique and good quality

Quality
Quick and easy thanks!
August 19th, 2024
Verified site experience
• Previous review
Quick and easy so far!
July 30th, 2024
Verified site experience
• Previous review
Thumbnail of user rochellec169
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Good product and good prices. Shipping is high though.

Reason I chose this business:

Price and reviews

Quality
Thumbnail of user yamio
2 reviews
0 helpful votes
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August 29th, 2024
Verified purchase

It was fine, quick shipping. Great shipping communication.

Reason I chose this business:

Saw the add on IG

Quality
Thumbnail of user jenniferg3601
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

It was so easy to order I just had to follow the prompts.

Quality
Thumbnail of user leisan7
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

I had no problems at all. Skirt is as advertised. I love it!

Quality
Thumbnail of user angelan1205
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

Items are very nice, but returning is very expensive and takes a long time. When you don't have an amount you can't see anything either. Even when you make an account it doesn't connect you previous order, even when using the same email address.

Reason I chose this business:

Looked nice for a good price

Quality

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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