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ChicWish has a rating of 4.2 stars from 3,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
24,705 reviews
My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.
I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).
I ordered 2 dresses for a wedding, one for myself and one for my mom and paid for express shipping. It took forever to get an update on the dresses - once I got it, I figured both dresses were shipped. I was wrong, 1 dress showed up the day before and no sign of the dress that I ordered for my mom.
Unfortunately, she had to scramble to find a dress for the wedding day of and we still don't have any confirmation of the dress ordered for her. Truly a disappointing and frustrating process.
UPDATE: ChicWish customer service reached out and was able to refund the purchase of the dress that didn't show up plus the shipping.
Products used:
1 dress
Dress just not for me so returned it but it was a simple easy returns process!
Returns only
There are so many fake dress sites online that I carefully researched ChicWish. I was a bit skeptical since the items are beautiful and the prices are great. Glad I took the chance as the 2 dresses I purchased were exactly as described and beautiful. I will be back when I need a new outfit!
Found the dress I wanted and the prices were great.
I was looking for something in pirple and flowy.
The photo is very flattering. The product looks slightly different, not worth the price. Won't be buying again.
Deceived by the photo.
Looked good in the photo, but looks worse than mediocre in reality.
Dresses fit well and good material. Would buy again. Loved it
I really liked how this dress fit me. I am 165 and the large fit perfect. I will definitely buy more from this website
Saw a dress on Instagram and ordered it. Happy with the dress, but two of the items didn't work for me.
Dress selection
Loved the design
My experience was great honestly. They send me the dress within 8 days. And it was really beautifull and it fit me perfectly
Beauty of products and originality
Originality
Took over 3 weeks as came from China maybe make it clear this is a Chinese company so other people realise it will take a while for products to arrive
I needed the dress for a special occasion and ordered weeks in advance. The dress arrived 2 days before the event and then was no good.
Nobody responded.
Saw the dress online.
Print and the design.
I received 11 items from chic wish and I loved 8 of them, liked 2, and felt one was a miss. For buying sight unseen in person, I was happy with this! Chic wish's customer service was also great, and helped me with a mistake I made on an item before sending the order.
It was great! They were very helpful and executed on my request perfectly.
Great selection of clothing at reasonable prices
Buying for summer wardrobe
Purchased the apricot skirt for a wedding I'm going to attend, absolutely perfect. Well made, very nice material and perfect fit! So happy with purchase
Really nice clothing. Ordered before and received many compliments on my outfit
I was looking for a cute outfit for my vacation and these pieces checked all the boxes!
Love the unique design and styles
Adorable and sophisticated style for the summer
I have been trying to return the item and get a refund for weeks but with no luck. Your customer service has ignored me completely so I have IP. Will not be ordering from you again
As above
* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
La compra ha sido fácil y sobre todo las recomendaciones de talla en base a datos de mi persona, me ha facilitado la elección, la única pega es el tiempo de envío, lo pedí un 4 de sep. Y llegó el 19 de sep. Bastante justo para un evento que tenía.
It arrived on time, and correct size and good quality I love it
Because it was the only place I found this color
Because I love the color
Average
End result not happy stuck with a $100 cardigan I can't fit
Blah
The picture supplied on product was what I specifically looking for and couldn't find another. Also thought company was in Australia.
It was what I wanted. Picture and description sold me.
Ok super easy, clear order passages and Infos, two weeks delivery
I ordered 4 tops. One arrived. I got no response from Chicwish to my three inquiries about the remaining tops. It took a complaint to PayPal for them to send the remaining three items. You can't call Chicwish, the only contact is through their online chat -- it said that they would respond within a day, but they never responded.
They didn't respond to me. It took intervention from PayPal for them to respond.
I was looking for a specific style of top, and they had it.
I was looking for a specific style of top, and they had it.
* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
My order came in two shipments. One pretty soon after I ordered, the other several weeks later. It was almost so long that if I had to ship them both back I would have missed the return deadline on the first one. It took a really long time for the second dress to arrive and I didn't love it so I returned it. I probably wouldn't order again because it took so long.
Ordering was easy. However my tulle skirt was quite badly creased. Had considered returning but liked the style of the skirt. Comes midi length on my 5ft 4 inch height.
I didn't receive a reply when I asked for recommendations for getting the creases out the tulle skirt.
Loved the look of the tulle skirts and lots of selection on those.
Likes that it has a bit of body rather than straight.
Adorable dress that shows a little cleavage. Comfy and easy to put in and go out for a BBQ or night on the town.
Affordable and stylish.
Wanted some summer dresses.
Gain trust and grow your business with customer reviews.
Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.
Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.
The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.
Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.
Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.
Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.
Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
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