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ChicWish has a rating of 4.2 stars from 3,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
24,705 reviews
My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.
I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).
Skirt came quickly. Hope to order more colors or maybe try something else from the site. I wear a 14 size pants and ordered the L/xl. It is quite comfortable. I feel like I can dress the skirt up with a nice shirt or down with a Tshirt. Very versatile.
Beautiful dress. The fabric is thick so it's a good dress to wear when it's chilly.
Love the details on the waistline 💗
Asked representative about the delaying of the order as well as change the size on the product. Representative was great at providing information as well as adjusting the order for me
Beautiful and affordable clothing
Needed a dress for a special occasion
I purchased a black tulle skirt for Christmas, ordered it on the 6th of December and arrived on the 19th. If I knew it would be sent with Hermes, i would have thought twice. Another issue was that I received a welcome code which never worked on my checkout. I emailed the company back and they told me it was valid for a specific amount of days (!?), then the day after I received a text reminder to use my code.
I emailed them back for a refund and they never replied.
I am in retail too & my humble opinion is that a good customer service goes a long way.
Product wise, the quality was good, protective packaging and value for money.
Tip for consumers:
Long lead times.
Products used:
Skirt.
Update: They were able to update the delivery address. Will update again if/when it arrives!
I only selected my payment method as Google pay, I did not wish to submit payment yet as I needed to fix the address. Nonetheless your site submitted it without my permission. Selecting a payment type is NOT the same as submitting payment. Very disappointed.
I only selected my payment method as Google pay, I did not wish to submit payment yet as I needed to fix the address. Nonetheless your site submitted it without my permission. Selecting a payment type is NOT the same as submitting payment. Very disappointed.
I was very anxious to receive this skirt as it looked so beautiful in the picture! It finally came, didn't actually take that long considering it came from China.
And I was not disappointed a bit! It is a beautiful skirt and I cannot wait to wear it. Wish I had ordered a bigger size but the L/XL was their biggest size.
With a larger size it would have looked fuller hence nicer in my view. As I am a short woman I will have to have it hemmed quite a bit shorter.
I still love it anyway!
Products used:
Skirt
I love my new curly lamb coat! It's so soft and fits perfectly. The quality is better than I thought it would be. Looks like real lamb but is better because it is faux! Love all my purchases from Chicwish! Shop here all the time now.
It was difficult to place my order on my phone, as I kept being told my email and then my phone number were invalid. Both are valid! So I had to hop on my desktop to make this purchase. Good thing I am a motivated buyer!
First order placed. Hoping the shipping is really fast as I would love thes itms for Christmas. Fingers crossed. The goods look really nice so im hoping they are as good as they look. Great reviews so far which is why I have placed an order.
I was really surprised at the quality of the products I received they are beautiful and very well made. The shipping time was a couple of weeks but that was stated when I made my purchase. Products arrived well packaged. Would definitely buy from here again.
Tip for consumers:
Sizing was good
Products used:
Skirt and top
Chicwish has a style unlike anywhere else, and the items are not only incredibly reasonable priced, but all the items I've gotten from them have been good quality that have lasted years. They have a timless feel.
While I adore the clothing, the quality is top notch and pricing is great, the shipping is such a disappointment. My order took twice as long to arrive and when it did only one of the two items arrived. I finally did receive the second item and I love it! Wish shipping was more reliable. I will try again. Perhaps this was a one off
Quality of garments is top notch!
Was patiently waiting for my skirt and it arrived and I absolutely love it. Wore to work and received many compliments. Shared my experience with family and friends I sent the link to chicwish. Next christmas gifts for my daughter(and more for me or course).
Tip for consumers:
Also love the suggestions of outfits for all your items. AMAZING..........love it.
Products used:
Bought just the black mesh tulle and definitely keeping it.
I have ordered 2 clothes but both of them were not satisfiying. The color of the dress is not at all what i expected and the skirt was bad quality. The return policy is not great as it will cost half price of my order, which in the end is not great.
Tip for consumers:
Be patient and be ready to pay a lot for the return because the clothes are not as on the website
Products used:
a dress and a skirt
I spent 3 hours on website trying to add a skirt to my cart. Website would not add it and cleared the field each time I tried. Website has problems and I could not add my third item. Too bad. Chicwish lost that on that purchase. It was 3 am and I knew phones would not be answered.
It was easy, and hopefully, it will arrive just as smoothly. The update is I did receive this order. I got an email from your support team on 1/31/23 telling me I needed to pick up a package from my local post office. I called and went to the Post Office and they could not find the box. I filed a claim I just reviewed my order and noticed the order number, I realized I had received the package.
I was hesitant at first to purchase anything but after reading the reviews, I'm glad I did! The quality of the material is great for the price of the product. Will definitely purchase again! Shipping was also as expected and was not delayed.
Despite reading some mixed reviews my experience was a good one. The ordering process was efficient, I was kept up to date with delivery and the product was good. As described, pictured and fit well...
After reading positive reviews. I order few items from chicwish. I have placed my order on 21st September 2023, still i can see order under processing. I also try to contact their customer support, but no response. I also message them on Instagram regarding my order, no response.
Please give me update on my order.
Tip for consumers:
no
* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It arrived early and it's perfect. It's so comforting to put on. I am so happy with this purchase. I'm ordering another one in another color. My best purchase so far.
Tip for consumers:
Amazing material. Love the coat. Great service
Products used:
Classy black knit coat
Nice selection of dresses. Website is easy to use.
Checkout was simple & fast. Can't wait to get my dress, as the reviews were very positive!
I am very happy with my experience with the purchase and delivery.
I have purchased from ChicWish before and will again.
I loved the skirt!
Didn't like the dress, but happy that I received a rapid refund once I returned it.
Former satisfied customer
Wedding guest
Clothes look great, I got many compliments on the dress I wore, and one of the skirts fits well. The other is very large and the sweater is too small, hoping to exchange, because I still love how they look
Good, fast online. It is really a beautiful sweater. However, it is too heavy and a poor fit for me.
I am very short and small. It is not becoming to me. But it's beautiful and would suit someone else I'm sure.
Gain trust and grow your business with customer reviews.
Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.
Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.
The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.
Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.
Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.
Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.
Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
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