• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,966 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1253
  • Value
    353
  • Shipping
    367
  • Quality
    3557

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,797
Neutral
264
Negative
289

Instant Feedback

24,702 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,966)

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Reviews that mention popular keywords

customer service (417) quality products (84) return label (20)
Thumbnail of user evag111
1 review
6 helpful votes
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October 24th, 2020

When I bought the sunset gradient dress online, I thought it'd be beautiful but probably the colours weren't going to be as bright and mesmerizing as shown in the pictures - but I stand corrected! It is a good quality dress, with absolutely fabulous bright colours that haven't faded a bit after washing. May be a bit expensive but absolutely worth it, I liked it so much that I wore it to my pre-wedding photo session and it was a brilliant choice. If all products are the same, this site is a true gem!

Thumbnail of user winifredt8
1 review
0 helpful votes
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March 14th, 2022

I ordered the two items prior to my birthday on 1/26 and received order on 3/10. The sweater dress is beautiful, well fitted and true to form. The material is smooth in texture.
The butterfly dress is a bit long and makes me look a bit oversized. I am deciding if I like this look on me. The material is smooth and pleasing to the eye.

Products used:
Likely both items.

Value
Shipping
Quality
Thumbnail of user kristinak208
1 review
4 helpful votes
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June 17th, 2022
Verified purchase

Although I paid an extra fee to get the skirts delivered on time, they were both delivered very delayed, the second one 4 weeks after I ordered. I planned on wearing one of the skirts on my wedding, but that didn´t work out because of the delay - after all, I wouldn´t have worn it on my special day, because it looks very different from the pictures. Unfortunately the quality is very poor (and feels even worse), the fabric is very light and plastic-y and it does not stand up to my expectations at all and is definetely not worth the money. If I had seen the skirts in a proper shop, I would not have bought them. Be aware that there is no option for returning for countries apart from US and UK, which is even more upsetting, because they tell you in the email that you can easily send it back.

Tip for consumers:
do not buy at Chicwish and don´t trust the influencers´ pictures! It´s not worth the money and delivery is clearly not on time. Quality is really bad.

Products used:
I bought two skirts, but will probably never wear them or at least try to sell them

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user heidia114
3 reviews
0 helpful votes
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December 6th, 2022
Verified purchase

I found it Chicwish to be a nice surprise! I was sure the dress would not be great quality or maybe nothing like the photo but I was wrong! It was great! I was notified as shipping progressed and the dress is beautiful!

Quality
Thumbnail of user stacyr446
1 review
0 helpful votes
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December 9th, 2023

I bought this dress to wear to a wedding in December. I am 58 and 5'5" and 125lbs. I ordered a small. It was a little bit big in the waist but not enough to change sizes. The length was also a little longer than the one on the model. The dress was SO comfortable to wear all night and I got sooooo many compliments! It definitely looked more expensive than it was. Very fun and festive. Very pleased with my purchase and would love to find another event where I could wear it again!

Value
Shipping
Quality
Thumbnail of user annav722
1 review
0 helpful votes
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January 23rd, 2022
Verified purchase

I really like the styles and the quality of each item I received. Now I'm getting so many compliments everywhere I go and people asking me where do I buy my clothes. I feel festive and beautiful everyday while wearing chickwish clothes, all items are so unique, well-made, stylish and make me to feel like a beautiful woman!

Service
Value
Shipping
Returns
Quality
Thumbnail of user carols2989
1 review
0 helpful votes
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August 20th, 2022

I ordered a skirt and top. I kept the top, loved the skirt, but it was too big in the waist. Returned the skirt with the return label, and requested a smaller size. I have not received the replacement skirt, nor a refund on my credit card. Mailed the skirt back on 5/16.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user venetiah4
1 review
0 helpful votes
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May 29th, 2023
Verified purchase
• Updated review

The ME20 discount code would not apply. But was contacted by email to apologise and add the discount.
Very hard to find the same item in an alternative colour, why not put this as an option in a drop down box.

Service
The ME20 discount code would not apply
June 28th, 2023
Verified site experience
• Previous review

The ME20 discount code would not apply.
Very hard to find the same item in an alternative colour, why not put this as an option in a drop down box.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user amyn898
1 review
0 helpful votes
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March 31st, 2023
Verified purchase
• Updated review

This dress is beautiful. The photos on the site don't do justice to the ombre effect with the colours. I'm 5ft4 and usually a UK 12 and the petite M/L is a perfect midi on me, coming to a little above my ankle. Very comfortable also. Would highly recommend.

Products used:
Dress

Service
Value
Shipping
Quality
Great selection of products and easy to search
June 2nd, 2022
Verified site experience
• Previous review
Thumbnail of user patsyl104
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Straight forward shopping experience and beautiful net skirt.

Reason I chose this business:

It was the right style, colour and price.

Reason I chose this product:

I wanted a navy blue net skirt

Quality
Thumbnail of user irenem751
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Easy to order and good website with great products

Quality
Thumbnail of user betsyd30
1 review
15 helpful votes
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December 25th, 2018

I wish I found this page sooner. The website made it seem as if it were based in San Francisco, CA yet it seems it's in China based on these reviews. I ordered a jacket on Dec 15, then I received notice that my package was shipped Dec 20 yet its Dec 25 and although it has a USPS tracking number it has not been shipped. Very disappointed that they are allowed to deceive customers and get paid. We'll see if I ever really get a package.

Thumbnail of user jessicas2875
1 review
1 helpful vote
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May 12th, 2022

I had to have an exchange of sizes and it was handled very well. The material is very nice, the sweater jacket is made of very quality fabric for the price and the cut/design is great. I am very happy.

Products used:
3 sweaters - all really great looking and such comfortable and nice materials used.

Service
Value
Shipping
Returns
Quality
Thumbnail of user gulsahe
1 review
2 helpful votes
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May 30th, 2020

I discovered this site because I saw that they have a blouse and a skirt perfect to recreate the Beauxbatons uniform from Harry Potter. I purchased both items and some other things as well. The quality is great and their items are very unique. Arrived quickly even during COVID.

Thumbnail of user deepikat6
1 review
8 helpful votes
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September 2nd, 2021

Its a fake scam website
Its a fake scam website. I placed an order and decided to research a little about it. I found a lot of negative reviews about it, so I decided to cancel my order immediately, but on their website they do not have any option to cancel an order at all!

I tried to call their US phone number, it is not available.
I have also emailed them, and I am yet to receive a reply.

I'll update this review when I see any progress.

Thumbnail of user charlottej429
1 review
0 helpful votes
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March 5th, 2024

Bought for rehearsal dinner & did not disappoint. Quality made, looks amazing on & perfect for our event. Love it.

Tip for consumers:
I just love this sites clothing. They are unique and beautiful.

Products used:
A cocktail dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user susanc697
1 review
1 helpful vote
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March 18th, 2019

I have purchased a number of items from Chicwish. I have only received a couple of items that were either too big or of poor quality. I returned the items and received my refunds with in a few days of their receiving my return. I have had no problem dealing with their staff. The only downside is the cost to return the items.

Thumbnail of user petiten
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

I followed the sizing advice for the dress and it was wrong, the length of the skirt was too long and I had to pay for return shipping for both items.
I don't want to buy here again. Pay for return for items that were too big.

Service
Quality
Thumbnail of user lindal3546
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

Cute dresses never bought from this site just hope it is as pretty as it is online! I received and they were just as pretty as online I would definitely purchase again i just wish the receive time was shorter

Service
Quality
Thumbnail of user yazmind1
1 review
1 helpful vote
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July 5th, 2020

Based on their sizing chart its true to size. Im 5'6 115 Pounds, Usually A Size (M) For Understuff. I ordered a size small (2) because of their chart sizing and it fit perfectly! The quality was amazing and its very Beautiful. I wore it as my main outfit for my 25th birthday vacation. I will be purchasing more clothing from chicwish.

Thumbnail of user rimab13
1 review
0 helpful votes
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August 25th, 2023

One day before my dress was supposed to be delivered for my event this weekend I was told it wasn't coming in time for my event. Extremely disappointed since I paid expedited shipping. Now I do not have a dress and have to go buy a new one. No I will not be changing my review. If you knew you had a material shortage why do you still have this dress on your website?

Service
Value
Shipping
Returns
Quality
Thumbnail of user careyj37
1 review
0 helpful votes
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April 12th, 2024
Verified purchase
• Updated review

Always good. Love the clothes, different from the run of the mill designs.

Service
Quality
Always gorgeous clothes
June 27th, 2023
Verified site experience
• Previous review

Always gorgeous clothes. Easy to spend money.

Beautiful unusual clothing
May 21st, 2023
Verified site experience
• Previous review

Beautiful unusual clothing. Easy to order.

Experienced delays in adding to cart
March 2nd, 2023
Verified site experience
• Previous review
Thumbnail of user nivyap
0 reviews
4 helpful votes
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January 20th, 2022

I ordered through Chicwish about 20 days ago and I canceled my order the very next day and they said in 72 hours it will be refunded but until now i haven't received my refund back, I have emailed them thrice now about it but no one has cared to reply back

Thumbnail of user georgened4
1 review
0 helpful votes
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April 13th, 2024
Verified purchase
• Updated review

The sweater fit well. The bikini bottom felt tight.

Reason I chose this business:

I find the clothes to be out of the ordinary.

Reason I chose this product:

I love white bikinis and chunky sweaters.

Quality
I've loved mostly everything I've received from Chicwish
March 26th, 2024
Verified site experience
• Previous review
Thumbnail of user anbyb
2 reviews
5 helpful votes
  • Send Message
July 4th, 2020

Chicwish sent me the wrong item on an exchange and then made me jump through multiple hoops to fix the situation. This is after waiting two monthsno jokefor the exchanged item. 100% satisfaction? Right.

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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