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ChicWish has a rating of 4.2 stars from 3,966 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
24,702 reviews
My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.
I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).
I had to wait a lot til I got the item. I wish there was a comment of the product. It would definitely help with choosing the right size.
I was concerned as my order took over 3 weeks to arrive plus folks had written the company was scam. However I wrote to customer service and they wrote my sweater was definitely on its way. When it arrived the sweater is BEAUTIFUL and great quality. I am very happy I did not cancel my order!
Came quite quickly. Gorgeous cardigan. Warm and cozy. Lovely quality. Very happy with purchase. Will be ordering from them again.
Came up on internet.
Wanted a bobble cardigan for ages.
All ok no problems the item was well goo communication and shipping on time as well thanks
It was so short and didn't look like what was advertised but customer service was fast helping me return it thank you
* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Absolutely terrible company and I will never use them again. I ordered two items last November and they got lost in the post. Chicwish agreed to send again in January and I confirmed my address. But once again it did not deliver. The address was incomplete. I asked them to resend as the items were for a gift but they would not, saying one of the items was no longer in stock. I asked them to resend the parcel that was being sent back to them but they wouldnt. I asked for compensation. Instead of any explanation that satisfied me I got a refund LESS than I had paid three months ago because of the exchange rate I assume. Also they took any points I had accumulated taken off me. Absolute disgrace and I do not recommend anyone to buy from Chicwish no matter how lovely the clothes look online
I was very satisfied with my purchase. Quality was good, customer service also. It just took longer than expected for delivery.
I brought a dress from their website, and wasn't happy with the material so returned it. I also included the RMA slip with the return package and used the return label provided through their website. Although they advertise "free returns" they were going to deduct $8 from the original $65 that I paid for the product. Its been a month since I shipped this product back, the tracking # also shows that this item was delivered to the address. I however haven't received the refund. So basically I paid $65 for a product that I don't have. This is a fraudulent website. Beware!
Tip for consumers:
Do not be fooled by the false advertising!!
Products used:
Dress
* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I wear this dancing feather dress on our family portrait and I got compliment from the lady did our shoots and after our photo shoots went straight to my son school tour don't jave time to change just wear this dress to school and I got compliments again just to exact description just a little tight when I zipped on the back. I am 130lbs. The length is perfect and my height is 5'5.
Tip for consumers:
If any question just contact they answers right on time during business days.
Products used:
Dresses
You end up with clothes you don't want or didn't order. The material is not as described and the seller doesn't offer free return! All they give you is a store credit from a store you definitely don't ever wanna order again!
Don't ever buy here! Very unfriendly and not helpful costumer service!
Simple, easy to navigate around the website clothes up to date fashion with classic pieces too
Just liked the clothes
Always wanted a cardigan hand knitted with a bobble pattern on
It was cute, but did not fit. I received it in a timely manner and I appreciate your follow-up. I looked at the fitting chart, but it was super small on me.
This site feels like it has a lot of great outfits too, I've seen a few others and like the style of this site better. Bookmarked, I want to wear what I want to wear. Girls, clothes are for you, not for anyone else, especially men.
30 days after order and charge to my cc I still had not recieved my order. When I emailed, many responses were in broken english and I couldn't understand wxactly what they were trying to tell me as to where it was. Finally someone responded that one item was out of stick so they dont ship any other pieces until they have them all. I wont order from them again.
Poor understanding of how to do good customer service. Feels like a language barrier since I couldn’t understand their emails in response to my inquiries. Finally someone named vicky responded and I could understand something was out of stock and they dont send any without one item. If you charge me I should have the items more timely. Or dont charge me until shipped.
I love your clothes and price points but its not worth the trouble of trying to determine if you are ever going to get your order that you were already charged for.
Beautiful clothes. Poor customer service and poor delivery.
* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Really nice and stylish. Very happy.
Warm, bright & cosy.
Beautiful item & happy customer. Very chic and moves wonderfully
Online chic
Love all the options. Just as with any site, you don't know how they are going to fit.
How do I return the dress…
Cute models!
It looked stunning on the internet but once received it had a black ink spot front and center on the collar and also a blue pen spot from marking where buttons go or something.
Got my order quickly, like within a week. All the products were just as I expected it.
I discovered Chichwish a few years back. The first thing I ordered was a top. I was pleasantly surprised when the top arrived. The quality, stitches and the look was great.
Over the time, I ordered various stuff such as skirts, dresses etc and never regretted buying anything. My friends love the outfits I have.
The customer service is excellent. When/If you have an issue, they will get on top of it and solve it quickly.
The only issue I have is, shipping takes a long time.
Tip for consumers:
Shipping takes a long time.
Products used:
Dress, skirt, top
If I could give a zero star i would. I got scammed so bad! I ordered two dresses but since they were going to arrive later than I wanted, I decided to cancel my purchase. Only to find NO TAB FOR THAT! So I started a refund and no customer service numbers work or are reachable. I am ordering from the US
* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Chicwish have followed up and have offered a US$20 store credit! Really? And a promise they will send larger size coat. It's 15th September I will let this review know when I receive new delivery and a refund of AU47.00 shipping charge I had to pay.
I purchased a fake fur coat. Arrived 3-4 weeks to Australia and was pleased with quality. However sizing was way out. I bought a medium sized based on their size chart - waaaay out. Too small. To return to USA is AU$40! This is extreme pricing and then I have to take a risk that the next size up will fit and pay for additional freight. I am so cross with the inaccuracy of their sizing. BEWARE. Would recommend SHEIN.
Tip for consumers:
If you are in Australia I wouldn’t recommend using as their Returns is expensive.
Products used:
Fake fur coat trying to return
The filter options are terrible. Check out Shein.com as an example of fantastic filter options. On a positive note, the options for shipping are great. Returns aren't any easier/better than Shein either
Sent them an email for return label. Not hapoybi have to pay for a return label when I got my items 7 weeks later...
Unique Style
Unique Style
The filter options are terrible. Check out Shein.com as an example of fantastic filter options. On a positive note, the options for shipping are great. I just hope (if needed) returns are easier/better than Shein.
There are so many choices in very nice skirts and shirts it's hard to choose from. I've purchased about four skirts and four shirts to alternate with the skirts. All seem very good quality and didn't take too much additional time with the COVID pandemic to reach my door. I'll continue to shop at Chicwish for cute skirts and dressier attire!
Unfortunately I had to return a few items and had difficulty with the return paperwork, but my customer service representative, Fanya, was really amazing and helped me get the whole thing straightened out. Thank you Chicwish and thank you Fanya!
Your clothes are show stoppers. They are so unique and classy for all age groups. However, I placed my order on Nov. 15 and received it on Dec. 5. Why is there such a delay?
I emailed them and asked about my delivery. Received it shortly afterwards.
Can always count on a stunning look.
I already own a Chiwish outfit and wanted to buy another beautiful ensemble.
Gain trust and grow your business with customer reviews.
Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.
Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.
The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.
Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.
Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.
Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.
Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
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