• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,965 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1253
  • Value
    353
  • Shipping
    367
  • Quality
    3556

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,796
Neutral
264
Negative
289

Instant Feedback

24,698 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,965)

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Timeframe

Other

Reviews that mention popular keywords

customer service (417) quality products (84) return label (20)
Thumbnail of user mariaz1006
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

The pieces are indeed stylish, but materials, sizes and quality should be improved

Reason I chose this business:

Looked stylish

Service
Quality
Thumbnail of user ninah175
2 reviews
3 helpful votes
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May 28th, 2020

I get a ton of compliments for everything I've bought, everything is stylish and current so it's tough to just choose a few things a month and stay in my shopping budget :) Shipping is sometimes a little slow but I work in ecommerce so I get it. It's not that big of a deal to me and I try to order well in advance of any events that I'm ordering for just in case. The clothing is worth the wait, it's not too expensive and I love that I can wash everything in my washer/dryer instead of having to send everything to the dry cleaner.

Thumbnail of user katarinap26
1 review
0 helpful votes
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November 17th, 2023
Verified purchase
• Updated review

Original feminine pieces. Good quality. Originál look. But delivery was a bit stress for me, because the parcel was stoped at import control. I got IT 2 hours before my xmas párty. But my mistake. Next tíme I would better count with longer delivery tíme needed.

Service
Quality
Great quality, originál beautiful lookimg items
July 29th, 2023
Verified site experience
• Previous review
My first, I hope I will be satisfied
March 8th, 2023
Verified site experience
• Previous review
Thumbnail of user cherylr1274
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

It's been good. Just hope I have ordered the right size I am a 12/14

Service
Quality
Thumbnail of user flaminiac
1 review
0 helpful votes
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February 24th, 2022

I have bought a tulle skirt for my syster.
She loves it. Quality good and perfect size.
One my friend, saw it and decided to buy one for her to wear for a wedding.
Delivery on time.
I reccomend this site.

Tip for consumers:
right balance quality and price
delivery cost for Italy are cheap

Products used:
skirt

Service
Value
Shipping
Quality
Thumbnail of user jennifers4631
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

So far so good! I was hopeful the jeans would fit nicely but they don't and I wasn't happy with the quality of the long jacket so I will be returning both of those items. I do like the 2 sweaters I ordered.

Quality
Thumbnail of user sonik14
1 review
0 helpful votes
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December 24th, 2021
Verified purchase

The oroduct arrived unexpectedly early and product quality is awesome. The length of the product is as expected.
The only reason i am returning this product is that it is see through from from sides to back sides, its required the additional matchibg lining, even the lining is not sufficient itself.

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user tarnthikah1
1 review
0 helpful votes
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May 9th, 2022

A fews times I had ordered product its always perfect items looked exactly the same as pictures and always perfect side M for me, love its, elegant looked get a lot of great compliment would always shop on this www, contact when I need questions never have a problem they get straight back with the answer happy, thank again from England

Tip for consumers:
Friends

Products used:
Skirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user wensesladad
1 review
0 helpful votes
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April 9th, 2024
Verified purchase
• Updated review

I love this company and the quality of the products.

Reason I chose this business:

Great products.

Reason I chose this product:

Love the design.

Quality
It's amazing quality!
January 1st, 2022
• Previous review

The quality of the product is incredible! Way better than I had anticipated! I love it so much! It's beautiful and my favorite thing to wear!

Thumbnail of user beths1028
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

Love the clothes, great quality and fits great. I was planning on wearing for Christmas but couldn't wait and wore it for my husband's work party. The only complaint I have is the neck is really long and tight but I folded it over and just stretched it and eventually it was more comfortable. The earrings I received were bigger than I expected so I do plan on returning those.

Quality
Thumbnail of user dianet1241
1 review
0 helpful votes
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January 12th, 2024
Verified purchase
• Updated review

I like each item that I have purchase. However, the process in receiving my items were almost a month long. There was no communication as to how long my items would be.

No reply back as to when I would receive my items since it took a long time

Reason I chose this business:

I have ordered from Chicwish before and never have the length of time been a month to receive my items.

Reason I chose this product:

The skirt and knit top were nice for and evening event.

Service
Quality
I like each item that I have purchase
December 8th, 2023
Verified site experience
• Previous review
Easy and quick
September 18th, 2023
Verified site experience
• Previous review
Quick, easy, item in stock
January 25th, 2023
Verified site experience
• Previous review
Thumbnail of user rose.e.kyla
1 review
0 helpful votes
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December 7th, 2023

This sweater is perfect! My new favourite sweater. It looks just like the FP ottoman tunic but for a much better cost, while still high quality. I want to order another one in a different colour.

Thumbnail of user sharont1663
1 review
0 helpful votes
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January 14th, 2024
Verified purchase
• Updated review

I enjoy shopping online and the ability to check out the merchandise offered by ChicWish. I had not ever heard of the clothing line until the ads popped up on my FB newsfeed.

Quality
It has be quite satisfactory
November 27th, 2023
Verified site experience
• Previous review

It has be quite satisfactory. I love everything!

It is easy peasy
November 25th, 2023
Verified site experience
• Previous review
Thumbnail of user coralyr3
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

I never got a confirmation email or tracking number.

Service
Quality
Thumbnail of user priyar94
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

Excellent customer service product is very extra ordinary

Reason I chose this business:

Different then other dresses

Reason I chose this product:

Excellent customer service

Quality
Thumbnail of user princessf13
1 review
0 helpful votes
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November 25th, 2022
Verified purchase

Easy to find products and navigate website. Support Team response was fast too. I do wish there was better labeling for items that needed to be restocked because 2 of the items I ordered weren't labeled for restock until I emailed the Support Team. I don't mind waiting longer to receive them, but I was hoping to have them in time for Christmas.

Service
Quality
Thumbnail of user trudyw72
1 review
0 helpful votes
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October 13th, 2022
Verified purchase
• Updated review

WOW this skirt is just as advertised. This is my first order from Chickwish so I was a bit skeptical but after reading all the great reviews I decided to jump right in and order this skirt. I was so excited when it arrived and even more so when I pulled it out of the bag and saw the great quality and to top it off it fit perfectly. I am now about to purchase my next it off Chickwish.

Products used:
Skirts

Service
Value
Shipping
Quality
Like the look of the products
September 20th, 2022
Verified site experience
• Previous review
Thumbnail of user adep5
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Recibí un mal servicio, pague para envío rápido dentro de 10 días y me lo enviaron un mes después, tuve que enviar muchos correos para que al final me enviaran el artículo, no lo recomiendo, muy insatisfecha

Los primeros correos los respondían, después que pedí mi reembolso no me respondieron y prefirieron después enviarme el artículo.

Reason I chose this business:

Por publicidad en las redes sociales

Reason I chose this product:

Las imágenes muestran algo atractivo y bonito

Service
Quality
Thumbnail of user siirip
1 review
0 helpful votes
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December 29th, 2023
Verified purchase
• Updated review

...Shopping experience ok, but the goods are of extremely low and bad quality. Totally different than in the pictures. I am really sad and disappointed and will never order again.

Reason I chose this business:

Seemed a shop with good quality products but in fact the products are of bad quality

Reason I chose this product:

Seemed to be ok

Quality
...
November 24th, 2023
Verified site experience
• Previous review

...

Thumbnail of user mariav1274
1 review
1 helpful vote
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March 26th, 2022

I saw this online store in Pinterest, so I decide to check and I found a beautiful dress, I ordered March 12nd, and I received March 24th just in time for my party. I really like the color and the material is good quality. I ordered XS, and it's fit correct. I really like when I can see the dress in other people, so I can trust to buy it. I totally recommend this website if you need to buy a nice dress for any events.

Tip for consumers:
More discount and sales for dress.

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user marisac20
1 review
2 helpful votes
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March 23rd, 2019

Chicwish has all styles and is at the forefront of all fashion trends, from retro, floral, rufles etc., we find the clothes of our dreams at Chicwish, the site is a wonderful fashion "magazine" I'm delighted. As wonderful photographs of clients in which we can see the perfomance of the clothes, I confess, I love everything!

Thumbnail of user alejandrar92
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

The dress I ordered wasn't the length of what the website stated. When I contacted Chicwish's customer service, they were absolutely kind and understanding! Their e-mail responses were very quick, and I was so surprised that they went the extra mile and sent me photos... like photos they took at that very moment! The dress was beautiful, and their customer service was also beautiful.

Service
Thumbnail of user sarahr320
2 reviews
1 helpful vote
  • Send Message
May 22nd, 2019

I purchased the "Grab the Spotlight Bowknot Satin Dress" from ChicWish and it is gorgeous. It fits true to size and is a high quality dress. It is made well and fits perfectly. It is a great dress to have for holiday parties. I highly recommend ChicWish, they have great customer service and the quality of the garments are always wonderful.

Thumbnail of user dorothys1324
1 review
0 helpful votes
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October 9th, 2023

Absolutely perfect first time purchasing I'm UK 16 n ordered XL. It was perfect. Great quality for price paid also. Will definitely buy from them again

Service
Value
Shipping
Quality
Thumbnail of user jashanjotk
1 review
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase

Ordering was easy. Changing address easy. Shipping could be improved.

I contacted them to change my address which they did but I didn’t get any shipping email when they shipped it to Canada post.

Service
Quality

Sitejabber for Business

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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