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ChicWish has a rating of 4.2 stars from 3,963 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
24,687 reviews
My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.
I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).
I ordered a midi skirt with a top, it was the first time i order from chicwish, I was anxious the size won't be correct, but fortunately it matched exactly! Besides the order arrived with no delay.
Products used:
Skirt and top
Nice selection and very affordable. I like how the selection of dresses are classy and lady like. It's about time women start dressing more like Audrey and less like Kim.
Why are most tops in s/m I am a size 14 so require an l/xl please start doing bigger sizes urgently I can not change this as you have not got my size and until you do how can I change what is said
They still haven't answered my question
You hVelovely clothes and what I have purchased so far have been lovely but please I am a UK size 14 getbigger sizes in the nice frilly tops! Etc
Why are most tops in s/m I am a size 14 so require an l/xl please start doing bigger sizes urgently
* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This was a very easy, pleasant shopping experience. Communication was excellent, and delivery was on time. Excellent! Awesome merchandise. Great pricing.
I just got my minted lemon dress and I LOVE IT! The material is very soft and the fit is perfect. I usually wear a size 8-10/M in shirts and it fits me perfectly!
Tip for consumers:
Some of their products can come from China and can take a bit longer to get here. Be prepared it could come from 1 of their 4 locations and shipping times can vary!
Products used:
2 dresses
The search function doesn't seem to work when searching the exact name of the item. Also one of the coupon codes advertised didn't work despite meeting requirements.
Everything is good except your return policy, I'm waiting on an answer of credit, I wanted to apply to this order but there is no way to use your credit from an return order
The items have always taken a month to arrive, but always turn up and are worth the wait. The company keep you informed when items have been dispatched and when they are being delivered.
Web site can be challenging to navigate quickly. It would be great if when you click on an advertised item you would be taken directly to that specific item.
Great items, sizing is perfect for my small frame and easy to find what I wanted. I am short and the sizing and length are perfect and consistently accurate.
Disappointed I would have to join instagram to get my 15% discount so I decided to do without the discount. Apart from that I am looking forward to receiving my items.
My daughter has ordered two skirts from Chicwish. Both skirts are good quality and fit well. My daughter loved the first skirt so much (New York Skyline Printed Midi Skirt) that I ordered her another one as a gift. The 2nd skirt was of the same quality and fit, however, the color was off by quite a bit (Coastal Demeanour Printed Midi Skirt). The 2nd skirt was marked on the invoice "Final Sale - No Returns" (not sure why). However, I e-mailed customer service. They allowed a return and gave me an electronic gift card for a future purchase. My daughter looks forward to ordering from Chicwish, again. Overall, I am pleased with their products and customer service. Update: 4/27/16 I placed a second order on 4/10.17 days later and my order has not been shipped, yet :( I sent an e-mail on 4/20 and they said that one (of 2 items ordered) "still needs a few days to be restocked" and "will ship out the parcel asap once the items restocked". It's 7 days since that e-mail... and I am still waiting... Update: 5/5/16 Received my order today :) My daughter loves the dress (Miss Cherry Pie Belted Midi Dress). It's cute, fits well and is well constructed. The skirt we ordered is ok (Subtle Plaids Belted Wool Skirt). The plaid pattern is different than pictured; the skirt is 4" shorter than stated and the hem is edged with a serger instead of actually being hemmed. We will keep it. It's just not quite what we expected. Overall, we've been very happy with 2 items that we have ordered from Chicwish and slightly disappointed in 2 items. 50% success rate. That being said, I would still order from Chicwish, again.
Tip for consumers:
Even though this company is located in China, I believe our purchases were shipped from California (USA), so the shipping time wasn't bad. Shipping is free, however, I chose to add $3 for shipping with a tracking number. I would recommend paying with Paypal.
Easy to order, took over 4 weeks to arrive but I do love it, it was full of static so had to wash before wearing but love it and had lots of compliments
I like the Chicwish clothing. The material is good. However sometimes the sizing is hard to figure out but once you figure it out you'll like it! Shipping takes a while.
All worked very well, I'm content with my purchase
The employee was very kind and answered all my questions
.Variety of items
.Liked the motive
Using the website is really easy, lovely quality clothes
Easy and convenient. I saw them on FB and I thought they were too good to be true! I got them and was so happy! They fit, look great, and I can't wait to wear them!
I ordered a top and skirt for a wedding tomorrow and didn't get the top and the skirt took like 3 weeks to get here. I called the number and said voicemail was full and I emailed with no reply.
Products used:
Skirt but now that didn’t get the whole outfit might return that too cause i have to buy a new dress
Was excited waiting for my delivery of a light cream top. It was described as cream but what was sent was a pale yellowy colour. Won't go with what it was bought to go with.
I am very happy with my recent ChiWish purchase. The products are of great quality and very comfortable. I love the design and most of the products are true to size.
Products used:
Free Myself Open Front Wool-Blend Coat in Sand
Great prices, great products! I love my new skirt. I love that I can find lovely dresses & ladies wear at great prices, I will be shopping here again.
Tip for consumers:
Give yourself plenty of time because of shipping which can get delayed
Products used:
Skirt
The Skirt and Tops I purchase is so nice. Got some really nice compliments. The black top with bow is so light to wear and the skirt is just so lovely!
Tip for consumers:
Don't think twice just purchase it.
Products used:
tops and skirts
I purchased two top i fell in love with them and a wide leg pants which was great material but not colored as pictured and zipper had a malfunction besides that i love chicwisb
Great selection of beautiful things. I have made 2 other purchases from Chicwish and have been pleased with the quality of the items and the ease of shopping.
Very easy to negotiate your website; great prices and beautiful merchandise. Looking forward to seeing fall collection.
Gain trust and grow your business with customer reviews.
Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.
Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.
The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.
Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.
Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.
Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.
Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
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