• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1251
  • Value
    353
  • Shipping
    367
  • Quality
    3553

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.4%
Positive
1,794
Neutral
264
Negative
289

Instant Feedback

24,684 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,962)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (415) quality products (83) return label (20)
Thumbnail of user tabithab138
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

I love your selections. Easy and quick checkout. You are prompt at responding to questions and make sure product is reaching us.

Quality
Thumbnail of user laurenp451
1 review
1 helpful vote
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April 7th, 2022
Verified purchase
• Updated review

Excessively slow delivery which I chased twice. Even slower response to my questions. Not a bad item but not impressed with service.

Service
Quality
So far so good, just hope it's quality when it arrives
February 8th, 2022
Verified site experience
• Previous review
Thumbnail of user aditisah
1 review
0 helpful votes
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December 30th, 2023

I bought a pink cardigan during december and it was very warm and stylish. Please do purchase. Love it!

Products used:
Cardigan

Service
Value
Shipping
Quality
Thumbnail of user janec1229
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

Nice and easy, fingers crossed first time. Delivery did take a bit longer but it was worth it in the end

Service
Quality
Thumbnail of user valerier876
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

Excellent service, delivery on time. Excellent quality clothing and design. Something that little bit different in style. Very satisfied.

Quality
Thumbnail of user floridac12
1 review
0 helpful votes
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May 10th, 2022
Verified purchase
• Updated review

Nice products. Quick customer service. I like the style. Good quality. And it fits my size as it should be.

Quick answer

Reason I chose this business:

We dont have this kind of style in my country

Reason I chose this product:

Nice and cheap

Service
Quality
Nice products
June 8th, 2022
Verified site experience
• Previous review

Nice products. But shipping and informing customers that product is not available is bad. I ordered and waited and they didny told me that the products are not available for many weeks. Not before i asked them about my order

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user paigep52
1 review
2 helpful votes
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April 16th, 2020

Bought for daughter's baptism, perfect option! Runs a bit big. Would recommend it. May also style with a different belt

Thumbnail of user melissak935
2 reviews
0 helpful votes
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April 6th, 2022
Verified purchase

Saw this sweater dress and coat on Instagram and have been wanting it ever since! Such a cute online boutique!

Quality
Thumbnail of user tammyw537
1 review
5 helpful votes
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November 26th, 2021

Excellent clothing they are better in person made very well and are true to size. Love everything I have purchased

Tip for consumers:
You should always look at the reviews and also check the sizing on each product you want because some of the clothing is different sizing.

Products used:
Skirts dress and tops

Service
Value
Shipping
Returns
Quality
Thumbnail of user sherryk167
2 reviews
0 helpful votes
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April 3rd, 2022
Verified purchase

Great selection of lovely items. I loved the swimsuits and found them as pictured. The fit is good. Very cute,

Quality
Thumbnail of user anizab1
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Chicwish has wide range of styles, beautiful designs and the fabric is of good quality. It will never disappoint you

Quality
Thumbnail of user shannam35
1 review
3 helpful votes
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August 13th, 2020

The cropped bow tie top fit great and the chiffon maxi skirt was super cute. Will definitely shop there again.

Thumbnail of user sharonh2179
1 review
0 helpful votes
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August 13th, 2022
Verified purchase

Perfect! I am so happy that I bought this skirt. It is beautiful, shipping was fast. Great experience with ChicWish.

Quality
Thumbnail of user joyceg643
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

In the different items I've ordered I am extremely happy with the quality and special touches. Prices are very comparable.

Service
Quality
Thumbnail of user sandrah2523
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase
• Updated review

Fast shopping, very pretty dress, but had to send back due to being too small, size up when ordering clothes/

Quality
Love the clothes
March 26th, 2023
Verified site experience
• Previous review
Thumbnail of user annmaried43
1 review
1 helpful vote
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May 16th, 2022

Top is exactly what I expected and needed. Very good quality true to size and received in a timely manner

Products used:
Top

Value
Shipping
Quality
Thumbnail of user jacirar
1 review
0 helpful votes
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February 7th, 2022

I purchased a few items and they were great. Good quality products (above my expectations), reasonable price and effective delivery.

Tip for consumers:
Be aware of your measurements

Products used:
Tops, shirts and jacket

Service
Value
Shipping
Quality
Thumbnail of user susanp3011
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

The poncho arrived in good time. Still have to decide how to wear it and with what. Maybe I'll just look at it on a hanger for now.

Quality
Thumbnail of user naaza3
2 reviews
13 helpful votes
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March 19th, 2023

Have to post to Us and pay out of your pocket; in addition, they will deduct more for return process.As a result its better to keep the trash!

Products used:
Clothes

Quality
Thumbnail of user carolyns1318
1 review
0 helpful votes
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October 20th, 2022
Verified purchase

EASY TO NAVIGATE AND APPRECIATE SIZE CHART
Only negative is difficulty returning one item. Site was not allowing the order number and no phone number for customer service.

Service
Quality
Thumbnail of user angelas3203
1 review
0 helpful votes
  • Send Message
February 23rd, 2024
Verified purchase
• Updated review

Very easy to shop with Chicwish. Different payment types offered.

I received a response almost immediately

Reason I chose this business:

I love your clothes

Reason I chose this product:

To go with a skirt I have purchased previously

Service
Quality
Very easy to shop with Chicwish
January 26th, 2024
Verified site experience
• Previous review
Thumbnail of user billc1428
1 review
0 helpful votes
  • Send Message
September 18th, 2023
Verified purchase
• Updated review

Our order was accepted but the item was back ordered and took much longer to arrive then initially promised.

The customer service was responsive to our questions, but was all virtual. There was no phone call assistance available, only emails which sometimes we're delayed by a day or two.

Reason I chose this business:

We chick wish because of the beautiful designs, but the stitching is hastily done with many imperfections.

Reason I chose this product:

The dress we chose was a beautiful design with bright colorful fabric.

Service
Quality
So many sizes unavailable
July 21st, 2023
Verified site experience
• Previous review
Thumbnail of user amandam3143
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Good sizing, good descriptions, great quality and easy site to navigate. Super fast delivery too!

Quality
Thumbnail of user caroliner361
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

I wish i knew how to check out with afterpay/Klarna. It was never an option during checkout but your website says its accepted

Quality
Thumbnail of user alexiab39
1 review
0 helpful votes
  • Send Message
March 14th, 2023
Verified purchase

It only took maybe 2 weeks and my packages were received! All of my items fit perfectly! I will be ordering with you all again very soon!

Quality

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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