• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,952 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1247
  • Value
    353
  • Shipping
    367
  • Quality
    3543

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,792
Neutral
263
Negative
288

Instant Feedback

24,673 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,952)

Rating

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Other

Reviews that mention popular keywords

customer service (415) quality products (83) return label (20)
Thumbnail of user nellyg57
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Good experience but leave plenty of time for delivery if you need your items for a specific event ñ.

Quality
Thumbnail of user crystalc1092
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Items came in a timely manner. Well packaged. Items felt a little cheaper than I was expecting for the price. But still cute

Reason I chose this business:

I wanted the ghost argyle sweater

Reason I chose this product:

I’ve wanted the ghost sweater for a few years

Quality
Thumbnail of user stankon
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

I do not give review i do not gi do not give reviewi do not give reviewi do not give reviewi do not give reviewi do not give reviewi do not give reviewi do not give reviewi do not give reviewi do not give reviewive review i do not give review i do not give reviewi do not give reviewi do not give reviewi do not give reviewi do not give review

Quality
Thumbnail of user violetas26
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

The products are 5 star that is for sure, but the services needs to improve a bit as I have waited 2 weeks to receive my full delivery.

It was okay

Service
Quality
Thumbnail of user debbien426
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I saw the skirt online. It was easy to order easy to figure out what size you needed and no delays in shipping.

Reason I chose this business:

Had the product I was looking for

Reason I chose this product:

I wanted something to wear for Halloween.

Quality
Thumbnail of user shamnat1
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Good selections, delivery time is longer and could be done better. Plus additional delivery charges collected locally as well despite coming in the free delivery bracket.

Very quick to respond and helpful

Reason I chose this business:

Good collection of clothes. Price is affordable

Reason I chose this product:

Good collection of clothes. Price is affordable

Service
Quality
Thumbnail of user trishw211
1 review
0 helpful votes
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August 27th, 2024
Verified purchase
• Updated review

I didn't realise I was ordering from china.
It took a while for the order to arrive.
It's ok quality.
Design is flowing

Reason I chose this business:

It was because of the design of dress

Reason I chose this product:

Loved the colour

Quality
Very easy to order
July 30th, 2024
Verified site experience
• Previous review
Thumbnail of user rahmao1
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

The experience was good, the only point is the size ranges (s-m) (m-l) which is a bit confusing because I was worried that the dress I ordered won't fit me along with the return policy of paying a fee to return the product, made the experience more of a less convenient.

Quality
Thumbnail of user swm1
1 review
1 helpful vote
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July 18th, 2024
Verified purchase

Made a mistake with the order and I wish they had an option to cancel the order and re order. I had to send an email and wait for response. But once they responded the order was cancelled and I was able to place a new order.

Good just not as fast

Reason I chose this business:

Style of skirt

Reason I chose this product:

For a wedding

Service
Quality
Thumbnail of user suer833
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

I think the shipping information is misleading. I would not have ordered this dress if I had known it was being sent from China.

I contacted Chicwish because 10 days had elapsed and the dress had not been dispatched. The dress was sent the day I received an answer from Customer Services so I wonder if it had been forgotten

Reason I chose this business:

I saw the dress online

Reason I chose this product:

The picture of the dress was exactly what I was looking for. What a shame it didn’t live up to the pio

Service
Quality
Thumbnail of user martinap84
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

It was professional and easy to buy from Chicwish. I like their dresses and ordered many times. No problem with my deliveries any time.

They didn't answer immediately but in the end everything was ok and I was satisfied.

Reason I chose this business:

Nice dresses

Reason I chose this product:

I like dresses

Service
Quality
Thumbnail of user colleeno165
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

I had trouble changing my order to upsize once I had filled in all the details. Did not find ordering very user friendly. It also took 4 weeks before my order arrived.

Reason I chose this business:

I initially liked the product that was promoted.

Reason I chose this product:

I liked the style and the colour was what I was looking for.

Quality
Thumbnail of user stephaniep1958
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

The dispatch of items seemed to take a while
Longer than the advised 3-5 business days it was I think 12 days before my items were dispatched (and after a prompting from
Me). Quality seems nice, the jumper is very soft. The seam around the neck of the jumper seems very odd though, it has seems at both shoulders making the neck stick out in an oblong way. Maybe after a was it will be better. I

I didn’t get a direct response just a standard email saying my items had been dispatched as a reply to me asking why I hadn’t received the dispatch notification email yet.

Service
Quality
Thumbnail of user katherineb1417
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

First purchase, loved the discount, really cute Halloween stuff and easy check out! Also love the free shipping option!

Service
Quality
Thumbnail of user sandih92
2 reviews
0 helpful votes
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October 24th, 2024
Verified purchase
• Updated review

The clothes are fashionable and classy. The website is very easy to shop around and find exactly what I'm looking for.

Reason I chose this business:

The quality of the clothes is great.

Reason I chose this product:

Hard to find Halloween sweaters and shirts that are of quality.

Quality
The shopping experience is always good on this site
September 23rd, 2024
Verified site experience
• Previous review

The shopping experience is always good on this site. However, it always takes forever to receive my shipment. I will patiently wait because the majority of items purchased are worth the wait.

Love all the great styles
February 21st, 2024
Verified site experience
• Previous review
Love all the pictures of real people wearing your clothes
May 12th, 2023
Verified site experience
• Previous review

Love all the pictures of real people wearing your clothes. It helps visualize what the outfit will look like. Would love for CHICWISH to carry shoes.

Thumbnail of user melissan1222
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

A nice black poncho that suits many style of dresses. The packaging was disappointing as the item was wrapped in a ball - not folded or packaged neatly, it was rather messy.

Reason I chose this business:

Had the item I was looking for

Reason I chose this product:

I was looking for a black poncho

Quality
Thumbnail of user pmangou13
1 review
1 helpful vote
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July 18th, 2024

I only received 3 out of my 5 items.one of them was too big for me. The return procedure is very complicated. Too difficult to return the product. On the other hand I still haven't received the other 2 items12

Service
Value
Shipping
Returns
Quality
Thumbnail of user juliep1830
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Lots of pretty choices, shipping was fairly quick, return was easy but I will update after I get my refund for one of the dresses.

Reason I chose this business:

Choices of dresses

Reason I chose this product:

Needed something platinum.

Quality
Thumbnail of user cherylj956
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Very pretty! I am wearing it on Halloween with the bat tulle skirt and a black blouse. It will be perfect!

Quality
Thumbnail of user aylac6
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I thought I would like the cut of the dress more in person, but overall the dress didn't work well for my body type and it was a little big.

Quality
Thumbnail of user issandray
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Since it ships from China, and it doesn't get processed right away, it took more than 2 weeks. Skirt was smaller than US Sizing equivalent.

Still waiting for my return/exchange to be received and processed.

Reason I chose this business:

Designs and styles are nice.

Reason I chose this product:

I like they style and design.

Service
Quality
Thumbnail of user annav1073
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase
• Updated review

I am overall satisfied and happy with my purchases. The materials are very soft and comfortable. I look forward to purchasing more outfits.

Reason I chose this business:

The clothes looked comfortable and styles.

Reason I chose this product:

I wanted to have some nice fall clothing. I get stuck in a rut and wanted something different. The outfits I’ve purchased have been made really well and are true to size.

Quality
I really love the quality of clothing and the fashion
October 23rd, 2024
Verified site experience
• Previous review
Thumbnail of user victorias1542
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Easy to navigate and lots of nice items. My delivery came relatively fast and on time with no problems.

Quality
Thumbnail of user cinthiag16
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

I am still wondering about the sizes, fitting and return policy but the experience has been great besides the long time for delivery ;)

Reason I chose this business:

Nice dresses and price

Reason I chose this product:

They seem flattering

Quality
Thumbnail of user jadec183
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

The product is incredible. The delivery time and communication from the company went beyond my expectations. Would recommend to anyone

Quality

Sitejabber for Business

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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