• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,953 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1247
  • Value
    353
  • Shipping
    367
  • Quality
    3544

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,791
Neutral
263
Negative
288

Instant Feedback

24,675 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,953)

Rating

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Reviews that mention popular keywords

customer service (415) quality products (83) return label (20)
Thumbnail of user alyssav218
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Amazing I love this place it's always good quality and fits pretty well. I just wish they had medium to large sizes

Quality
Thumbnail of user rr619
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Shipping on certain items can take a little while, but the quality is generally worth it in my experience.

Reason I chose this business:

Good selection of items

Reason I chose this product:

Love ghosts and halloween

Quality
Thumbnail of user rachellek39
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I haven't purchased fun clothes in awhile focusing on corporate wear. You can include these pieces and still appear professional for a party!

Reason I chose this business:

Choices offered at a good price!

Reason I chose this product:

Cute and perfect for the occasion!

Quality
Thumbnail of user sandrah4055
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Shopping was very simple to navigate in the website though delivery could have been a little quicker

Quality
Thumbnail of user ivanan11
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

N/an/an/an/an/an/an/ann/an/an/an/an/an/an/ann/an/an/an/an/an/an/ann/an/an/an/an/an/an/ann/an/an/an/an/an/an/an

Quality
Thumbnail of user melissan1203
1 review
1 helpful vote
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October 21st, 2024
Verified purchase
• Updated review

The clothes are great, but you will wait for them. It did not used to be this way. At least customer service responds

Reason I chose this business:

They are one of my favorite clothing sites

Reason I chose this product:

Feminine, retro

Service
Quality
The products are the best
June 13th, 2024
Verified purchase
• Previous review

ChicWish has the site with the best, most feminine clothes. Never cheap looking.

It took a while to get my problem with a return solved. The website says "processing" even when you have received it.

Reason I chose this business:

I found them online a while ago.

Reason I chose this product:

I needed a versatile black top and I loved the color of the dress.

Service
Quality
Disappointing
May 2nd, 2024
Verified purchase
• Previous review

It used to be my favorite shopping site. The dresses are beautiful. But I had a very difficult experience with returns. And they ended up cancelling a dress that I wanted and had not received yet in the process! My dealings with them are the opposite of smooth. Unfortunately.

language barrier I believe. Still waiting for my credits. And the process was very frustrating..

Reason I chose this business:

Beautiful product

Reason I chose this product:

Feminine, romantic style

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user andreab2022
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Customer service was great
Communication from the time you order to the time you get your product in your hands.

Reason I chose this business:

Facebook adds and review

Reason I chose this product:

It looks elegant and at an affordable price.

Quality
Thumbnail of user alexandrat218
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Great selection of sweaters to choose from - the size guide is accurate and will definitely be getting more.

Quality
Thumbnail of user carriw14
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Takes forever to receive and so returning seems impossible. Plus it was poorly constructed. Won't order again.

Reason I chose this business:

Thought it looked nice.

Reason I chose this product:

Thought from pictures it looked nice.

Quality
Thumbnail of user amandao1171
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Size guide helped me and it was accurate- no troubles with purchasing, same as any other online shopping

Reason I chose this business:

I was looking for a dress and describing it through google, and a dress I loved came up in the search- I had to have it

Quality
Thumbnail of user bettinab60
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

The matrrial for this dress is not the best. However my previous purchases were amazing quality so overall I love this brand. An app would be great

Quality
Thumbnail of user amandat1599
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I loved the two pieces I ordered, and loved them together, but sadly the fit was off on both and I had to return.

I contacted customer service to return the items and they sent me an RMA and packing slip right away.

Reason I chose this business:

I really liked the clothing I purchased.

Reason I chose this product:

The two pieces made a great outfit that I was excited to wear, and would've worn if they had fit right.

Service
Quality
Thumbnail of user dominiqueo25
2 reviews
0 helpful votes
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September 17th, 2024
Verified purchase

Just wished they would be more careful with hat shipping so that it doesn't come all flat and misshapen

Reason I chose this business:

Sign ad on Facebook

Reason I chose this product:

Thought they were cute. Wanted something for Halloween

Quality
Thumbnail of user tracyb1641
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Items not for short people. I'm 5'3 and the skirt hits my ankles which makes me look short and fat. Items all just missed the mark.

Reason I chose this product:

Price and Style

Quality
Thumbnail of user sh805
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

It can be difficult to reach someone with issues on orders. But the items themselves are very good quality.

Difficult to reach someone with my issues.

Reason I chose this business:

Variety and quality.

Reason I chose this product:

Quality. They look just as good as the pictures

Service
Quality
Thumbnail of user maryn2058
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Great pieces and easy to order! There are so many cute options and some perfect skirts, tops, dresses to purchase for work!

Reason I chose this business:

Recommend by a friend :)

Reason I chose this product:

Looking for cute comfortable clothes for work!

Quality
Thumbnail of user mollyl207
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Order dress for a wedding abroad but it arrived a few days later than it was meant to so it was no good to me.

Quality
Thumbnail of user hayleyw155
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I didn't get any shipping updates, and when I contacted Chicwish there was no reply. I thought I'd been scammed until the item was delivered

No contact

Service
Quality
Thumbnail of user sarahb3694
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

1. No "order has shipped" email sent

2. Skirt has far less tulle than shown in photo, leaving underskirt very visible

Reason I chose this business:

I was searching for a specific item - mid length tulle skirt - and the photo of the one I ordered looked great. It was disappointing to find it is quite different.

Quality
Thumbnail of user samanthad857
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

The true test will be when I get something that doesn't fit well and I have to return it from Canada.

Quality
Thumbnail of user brittjem
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Shopping was easy. Lots of choice and beautiful pieces. Paying on the other hand was rather complicated. It was not clear how. I had to search and guess a bit in my opinion.
A return sending is a bit difficult anf complex too.

Reason I chose this business:

I saw the dress on Pinterest and I fell in love with it almost directly. So I want it to try it.

Reason I chose this product:

Cuz,.you could almost exactly enter your fit and size. Not many sites ask for that. And cuz I do not have the more average size nor form, it is recommended.

Quality
Thumbnail of user lucyc386
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Ordering was fine but the quality of the clothes for the price isn't worth. I can get the exact same quality for half the price on Shein

Reason I chose this business:

Liked the look of a top when it showed up on my Facebook page

Reason I chose this product:

They looked nice

Quality
Thumbnail of user joycem1012
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

ChichWish is always fun to order from! My "wish list" keeps growing every time I log in and shop. The clothing is beautifully made and timeless.

Quality
Love Chich Wish!
January 14th, 2024
Verified purchase
• Previous review

Products and quality are great. I highly recommend them to others.

Quality
Found some lovely items for work and social occasions!
November 13th, 2022
Verified site experience
• Previous review
Thumbnail of user ys162
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

The shipping is a nightmare though, I cannot cancel my order because they told me it was shipped already.

Fast response and provide full refund.

Service
Quality
Thumbnail of user christiner2042
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

I have ordered from chicwish before & have done hits & some misses, but the selection and variety of unique clothing can't be beat.

Reason I chose this business:

I have ordered before & have found some lovely pieces.

Reason I chose this product:

1. Fun and bright summer fabric
2. Unique & beautiful design

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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