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    ChicWish

ChicWish

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Overview

ChicWish has a rating of 3.9 stars from 4,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 13th among Women's Clothing sites.

  • Service
    1484
  • Value
    370
  • Shipping
    382
  • Returns
    197
  • Quality
    4286

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 73%
Positive
2,240
Neutral
358
Negative
471
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26,188 reviews

172
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How would you rate ChicWish?
Top Positive Review

“Shipped in two packages”

SACA n.
12/22/24

I ordered a skirt and couple of pairs of earrings to add $10 to get free shipping. The skirt came 12 days later. I didn't know it was coming in two shipments. After five days of receiving the earrings, I messaged them about the skirt. They responded in a few minutes, included the tracking for the skirt. The skirt arrived in the mail yesterday, four weeks after placing the order. I'm leary of Chinese websites and products. I could not find a skirt I liked in stores or on a western website. I took the risk. The skirt is as depicted on the website. I used the chart for the skirt and not the general size chart. It does fit.

Date of experience: 12/22/24
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Top Critical Review

“Late delivery-terrible return policy”

Krista P.
12/24/24

Purchased handbag for holiday party three weeks before event taking into consideration delivery was supposed to take 7-14 days. Purse arrived late (after December 14th). Impossible to use website to create return request. Had to google chicwish's customer support email as the chat bot wouldn't even work. I can tell they were making it more hassle to return something in hopes I would give up. The support team was surprisingly fast once I did email, but was told I would have to pay the shipping return since I live in Europe. That is something I've never come across before. Long story short, I wouldn't use a this company again.

Date of experience: 12/24/24
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Reviews (4,871)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (366) quality products (56) return label (24) size guide (22) return policy (33) phone number (19)
Thumbnail of user mariah1353
GB
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

Have used before, lovely clothing, more items on order

Quality

Date of experience: February 6, 2022

Thumbnail of user adellam4
Canada
1 review
0 helpful votes
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December 17th, 2021
Verified purchase

It was straightforward process and I could return.

Quality

Date of experience: December 17, 2021

Thumbnail of user souzanh1
Michigan
1 review
0 helpful votes
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December 16th, 2021
Verified purchase

Excellent quality of products. The style is sophisticated and chic

Quality

Date of experience: December 16, 2021

Thumbnail of user jacquelineo276
Massachusetts
1 review
0 helpful votes
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January 27th, 2023
Verified purchase
• Updated review

I loved it! The items are exactly how described and they arrive pretty soon!

Quality

Date of experience: January 27, 2023

Quick and easy!
January 11th, 2023
Verified site experience
• Previous review

Date of experience: January 11, 2023

Thumbnail of user michellef2254
Indiana
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Love the clothing! Very stylish and fits perfectly!

Quality

Date of experience: February 1, 2023

Thumbnail of user zoran3
GB
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

Easy to place order
Fairly quick delivery
Very happy

Quality

Date of experience: January 14, 2023

Thumbnail of user valeriej318
Canada
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase
• Updated review

Product arrived in a timely fashion and without issue.

Quality

Date of experience: November 23, 2022

Soft and Comfy
November 4th, 2022
• Previous review

The caramel colour is just perfect and goes with everything! It is soft, cozy and as I am short, it covers me nicely. The detailed sleeves and chunky knit are stylish and just right for fall and winter. At work and being active it is great without buttons because I throw it on and take it off throughout the day. One of my favourite cardigans this year!

Service
Value
Shipping
Quality

Date of experience: October 6, 2022

Thumbnail of user kellyr1261
Australia
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Very quick and easy. Garments are of great quality

Quality

Date of experience: May 12, 2023

Thumbnail of user irisa80
Texas
1 review
0 helpful votes
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November 21st, 2022
Verified purchase
• Updated review

Beautiful items, so much to choose! Fast delivery too.

Quality

Date of experience: November 21, 2022

Clear and enough info, easy to follow, easy to shop!
April 21st, 2022
Verified site experience
• Previous review

Date of experience: April 21, 2022

Thumbnail of user darceln
TT
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Items always arrive on time and quality is great. Love my item

Service
Quality

Date of experience: June 2, 2022

Thumbnail of user geman
Spain
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Beautiful skirt, although a bit too think for mediterranean summers

Quality

Date of experience: April 11, 2022

Thumbnail of user rebekahh125
Australia
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

Would have appreciated clearer communication that there are no free returns from Australia.

Quality

Date of experience: May 17, 2023

Thumbnail of user katherineo152
Canada
1 review
0 helpful votes
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July 9th, 2022
Verified purchase
• Updated review

Enjoyable and exciting. A little bit longer to wait for my order but worth it.

Quality

Date of experience: July 9, 2022

Best shopping experience
June 18th, 2022
Verified site experience
• Previous review

Date of experience: June 18, 2022

Love chicwish
May 10th, 2022
Verified site experience
• Previous review

Date of experience: May 10, 2022

Cute
March 18th, 2022
Verified purchase
• Previous review

All satisfied with all elements of purchase and service. Love the products

Quality

Date of experience: March 18, 2022

Love your clothing and company
March 14th, 2022
Verified site experience
• Previous review

Date of experience: March 14, 2022

Thumbnail of user ameliam196
Namibia
1 review
0 helpful votes
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November 25th, 2022
Verified purchase

Very easy and so many lovely options it was difficult to decided.

Quality

Date of experience: November 25, 2022

Thumbnail of user joannan67
Indiana
1 review
0 helpful votes
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February 1st, 2022
Verified purchase
• Updated review

Easy ordering process, able to track order, appreciate the experience!

Quality

Date of experience: February 1, 2022

Easy ordering process
January 3rd, 2022
Verified site experience
• Previous review

Date of experience: January 3, 2022

Thumbnail of user kenishan4
Maryland
1 review
0 helpful votes
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June 6th, 2022
Verified purchase
• Updated review

I experienced a problem with the website and customer service resolved my issue right away!

Quality

Date of experience: June 6, 2022

Website Would not accept discount code that was advertised...
July 2nd, 2022
Verified site experience
• Previous review

Website Would not accept discount code that was advertised on the site for sale items: MA5

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 2, 2022

Thumbnail of user kristinb337
Arizona
1 review
0 helpful votes
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December 21st, 2021
Verified purchase

Easy to navigate website. My daughter loves her sweater

Quality

Date of experience: December 21, 2021

Thumbnail of user carolynn367
Oregon
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

This place is just what i have been looking for lovely clothing

Service
Quality

Date of experience: November 27, 2022

Thumbnail of user joannn98
Canada
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Site is easy to navigate and recommendations have excellent choices.

Quality

Date of experience: January 3, 2023

Thumbnail of user lorraineo76
Canada
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Your clothing items are gorgeous! I'm pleased it arrived safely. Thank you from Canada!

Quality

Date of experience: August 6, 2022

Thumbnail of user teresam1587
Wisconsin
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

The company is easy to order from and items came within a reasonable time frame.

Quality

Date of experience: December 29, 2022

Thumbnail of user lisan1350
GB
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

Super easy to use. Clothes far exceeded expectation.

Quality

Date of experience: November 29, 2022

Thumbnail of user jennym715
New Zealand
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

Easy to use website, good email communication and faster than expected delivery.

Quality

Date of experience: May 17, 2023

Thumbnail of user lindam3938
New York
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase

Easy to order as described thank you! All your items are unique!

Quality

Date of experience: February 22, 2022

Thumbnail of user sanyat1
Canada
1 review
0 helpful votes
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June 18th, 2023
Verified purchase
• Updated review

Experience using site is pleasant and friendly. Good recommendations

Reason I chose this business:

It was difficult to find what I was looking for elsewhere just wish the quality was a bit better or the explanation of material was better. The way the skirt I bought looks in image is not how it feels in person or looks on me.

Reason I chose this product:

It is pretty and I wanted something like this for a while. Looks very appealing in pictures

Quality

Date of experience: June 18, 2023

Cant wait to get it!
May 17th, 2023
Verified site experience
• Previous review

Date of experience: May 17, 2023

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically does not respond to reviews

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