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    ChicWish

ChicWish

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Overview

ChicWish has a rating of 3.9 stars from 4,869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 13th among Women's Clothing sites.

  • Service
    1484
  • Value
    370
  • Shipping
    382
  • Returns
    197
  • Quality
    4286

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 73%
Positive
2,240
Neutral
359
Negative
470
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26,188 reviews

172
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How would you rate ChicWish?
Top Positive Review

“Shipped in two packages”

SACA n.
12/22/24

I ordered a skirt and couple of pairs of earrings to add $10 to get free shipping. The skirt came 12 days later. I didn't know it was coming in two shipments. After five days of receiving the earrings, I messaged them about the skirt. They responded in a few minutes, included the tracking for the skirt. The skirt arrived in the mail yesterday, four weeks after placing the order. I'm leary of Chinese websites and products. I could not find a skirt I liked in stores or on a western website. I took the risk. The skirt is as depicted on the website. I used the chart for the skirt and not the general size chart. It does fit.

Date of experience: 12/22/24
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Top Critical Review

“Late delivery-terrible return policy”

Krista P.
12/24/24

Purchased handbag for holiday party three weeks before event taking into consideration delivery was supposed to take 7-14 days. Purse arrived late (after December 14th). Impossible to use website to create return request. Had to google chicwish's customer support email as the chat bot wouldn't even work. I can tell they were making it more hassle to return something in hopes I would give up. The support team was surprisingly fast once I did email, but was told I would have to pay the shipping return since I live in Europe. That is something I've never come across before. Long story short, I wouldn't use a this company again.

Date of experience: 12/24/24
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Reviews (4,869)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (366) quality products (56) return label (24) size guide (22) return policy (33) phone number (19)
Thumbnail of user karens4299
Iowa
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Fast easy and can't wait to get the clothes! Can dress up or make more casual- versatile! Love!

Quality

Date of experience: November 28, 2022

Thumbnail of user janetk1018
Pennsylvania
1 review
0 helpful votes
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February 10th, 2022
Verified purchase

Easy to negotiate site. Delivery was right on. No problem with ordering.

Quality

Date of experience: February 10, 2022

Thumbnail of user claudiac603
Portugal
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

Beautiful dress, soft and warm, but shorter than I expected.

Quality

Date of experience: November 27, 2022

Thumbnail of user tinab1032
California
1 review
0 helpful votes
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July 21st, 2022
Verified purchase
• Updated review

ChicWish is great to shop with, excellent service!

Service
Quality

Date of experience: July 21, 2022

I love this online boutique!
June 26th, 2022
Verified site experience
• Previous review

Date of experience: June 26, 2022

Thumbnail of user elizabethn909
Australia
1 review
0 helpful votes
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February 20th, 2023
Verified purchase
• Updated review

Always a good shopping experience, and love Chicwish clothing

Service
Quality

Date of experience: February 20, 2023

Love Chicwish
July 24th, 2022
Verified site experience
• Previous review

Date of experience: July 24, 2022

Easy, love your garments
April 25th, 2022
Verified site experience
• Previous review

Date of experience: April 25, 2022

Thumbnail of user soumyac6
India
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

Great experience! Good quality and on time delivery

Quality

Date of experience: February 11, 2023

Thumbnail of user laural1889
Canada
1 review
0 helpful votes
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June 6th, 2022
Verified purchase
• Updated review

The discount code was honoured and credit applied …………..

Service
Quality

Date of experience: June 6, 2022

The discount code promoted was invalid
July 6th, 2022
Verified site experience
• Previous review

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 6, 2022

Thumbnail of user simones194
Maryland
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Too a little long to receive my order, the only issue I had!

Service
Quality

Date of experience: November 28, 2022

Thumbnail of user lornan28
Louisiana
2 reviews
0 helpful votes
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December 28th, 2022
Verified purchase

Great. Love my dress! Just as pictured! Can't wait to wear it

Quality

Date of experience: December 28, 2022

Thumbnail of user katheriner654
Massachusetts
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

I am impressed with the customer service. They responded to my inquiry within days.

Date of experience: May 24, 2023

Thumbnail of user christinep1217
Oregon
1 review
0 helpful votes
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March 11th, 2022
Verified purchase

Very easy to shop and pay. Quick. Been wanting this item for some time now! :)

Quality

Date of experience: March 11, 2022

Thumbnail of user lindai591
New York
1 review
0 helpful votes
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March 11th, 2022
Verified purchase

Nice inventory of clothing. Easy to select and purchase.

Service
Quality

Date of experience: March 11, 2022

Thumbnail of user katherineg390
North Carolina
1 review
0 helpful votes
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February 20th, 2022
Verified purchase

Awesome experience and great selections. Can't wait to receive the items.

Quality

Date of experience: February 20, 2022

Thumbnail of user vickiew200
Texas
1 review
0 helpful votes
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February 18th, 2022
Verified purchase
• Updated review

Fine, I'm just worried about the shipping.
Did not receive skirt in time to wear it.

Quality

Date of experience: February 18, 2022

Fine, I'm just worried about the shipping
January 21st, 2022
Verified site experience
• Previous review

Date of experience: January 21, 2022

Thumbnail of user tinac1058
Florida
2 reviews
0 helpful votes
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February 21st, 2023
Verified purchase

The experience was easy, user friendly,
I will order again!

Quality

Date of experience: February 21, 2023

Thumbnail of user maniu
Canada
1 review
0 helpful votes
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June 10th, 2022
Verified purchase
• Updated review

Easy checkout, accurate delivery time prediction, good product

Quality

Date of experience: June 10, 2022

Easy checkout
May 12th, 2022
Verified site experience
• Previous review

Date of experience: May 12, 2022

Thumbnail of user christinej1061
GB
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Easy site very good choice hope I am pleased with my purchase

Quality

Date of experience: January 23, 2023

Thumbnail of user reneen198
Florida
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

All of the comments from previous shoppers were very helpful

Quality

Date of experience: February 6, 2023

Thumbnail of user katherinel457
GB
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Great shopping experience I highly recommend this company

Quality

Date of experience: April 18, 2022

Thumbnail of user jenniferb3668
California
1 review
0 helpful votes
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April 17th, 2022
Verified purchase

The bodice is very long on this dress, had to return. I am 5'5" for reference.

Quality

Date of experience: April 17, 2022

Thumbnail of user saram1065
South Carolina
1 review
0 helpful votes
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March 12th, 2022
Verified purchase

Easy checkout, fast delivery, and clothes fit as expected!

Quality

Date of experience: March 12, 2022

Thumbnail of user elizabethl1632
Washington
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Had a little trouble with your ordering website, all good now.

Service
Quality

Date of experience: March 12, 2022

Thumbnail of user lyndan70
Michigan
1 review
0 helpful votes
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August 5th, 2022
Verified purchase
• Updated review

Customer service is very accommodating and will make it right!

Reason I chose this product:

Beautiful sweater

Service
Quality

Date of experience: August 5, 2022

I was supposed to get a15% off Code and never got...
September 3rd, 2022
Verified site experience
• Previous review

I was supposed to get a15% off
Code and never got it.

* ChicWish attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 4, 2022

Thumbnail of user missn31
GB
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Brilliant - thank you. Will be using ChicWish again!

Quality

Date of experience: August 7, 2022

Thumbnail of user anekas2
GB
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

Basket was tricky to take off one item and deleted both. Other than that all good!

Quality

Date of experience: February 23, 2023

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically does not respond to reviews

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