• ChicWish

ChicWish

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Overview

ChicWish has a rating of 4.2 stars from 3,957 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 16th among Women's Clothing sites.

  • Service
    1248
  • Value
    353
  • Shipping
    367
  • Quality
    3548

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 76.5%
Positive
1,793
Neutral
263
Negative
288

Instant Feedback

24,674 reviews

171
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How would you rate ChicWish?
Top Positive Review

“Good experience”

Midaly C.
10/28/24

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Top Critical Review

“Will I ever get my order? Who knows”

Haley H.
10/15/24

I placed an order on 8/31. I heard nothing until 9/28 asking if I had received my order. I waited the 48 hours to respond letting them know I have NOT received it. I got an email back telling me that one of my items is out of stock. I asked when it would arrive and they said between "7-10 working days for restocking. And it takes 10-12 working days for package to be delivered after it's sent out". So basically I'm waiting for TWO MONTHS for something that never said it was out of stock upon ordering. Definitely would not recommend unless you don't care how many months it takes to receive an item (if it ever comes).

Reviews (3,957)

Rating

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Other

Reviews that mention popular keywords

customer service (415) quality products (83) return label (20)
Thumbnail of user msoler715
1 review
2 helpful votes
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June 14th, 2024

Don't order for special occasions. They will sell you items not in stock without reflecting that on the site. You find out when the package arrives and your item is missing. No customer service #, only email. Even though they took your money, you're then told you have to wait for it to restock and re-ship. Bad business
**Update- after posting my 1 star review, I received an email from CHICWISH offering me a 20% refund to revise my review by giving a 4/5 star rating!

Service
Thumbnail of user mireyae3
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

It's a great company who truly cares and values its customers, they've not failed me one bit.

I had a na issue with the delivery at one time I was just wondering about the status and they answered right away and were very caring and consistent with their responses.

Reason I chose this business:

It’s a fast company and clothing is always delivered in good shape and it’s good quality!

Reason I chose this product:

I love the clothing so modest yet feminine!

Service
Quality
Thumbnail of user lynnd789
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

So far so good! Love your clothing. First time customer. Hoping the quality and fit match the great style!

Quality
Thumbnail of user jennyn249
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

I hadn't bought anything from Chicwish before so I wasn't sure what the quality would be, but I was pleasantly surprised

Reason I chose this business:

I saw a cute skirt and wanted it

Reason I chose this product:

I love Halloween

Quality
Thumbnail of user shirina18
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

The pieces are a a bit pricey, but i do think you get great styles and cuts in that price. Much better than zara and other such stores.

Service
Quality
Thumbnail of user monican279
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Fast shipping, good price, item was exactly like it was advertised. Would buy from them again!

Quality
Thumbnail of user lesliec1045
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Bought 2 things, one was as expected, the other was ill fitting and poorly designed

Quality
Thumbnail of user karenn1775
1 review
0 helpful votes
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November 1st, 2024
Verified purchase
• Updated review

Your clothes are well made and fit beautifully. I feel so pretty in your designs.

They are very helpful and responded quickly to help resolve my issue. Thank you

Reason I chose this business:

Because your clothes are very girly and flirty I just love them.

Reason I chose this product:

I couldn't stop looking at that sweater it is so pretty. I just love it.

Service
Quality
I love my experience so far
October 30th, 2024
Verified site experience
• Previous review
Great and made easy
October 17th, 2024
Verified site experience
• Previous review

Great and made easy. I just wish we could follow the shipping process with notification of our order. I truly do love your products they are made very well.

Thumbnail of user shirleyn945
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Ordering was very easy using their online website. Quick response and shipping time was timely.

Reason I chose this business:

They had the skirt I was looking for and couldn’t order due to sizing issue.

Reason I chose this product:

They had the skirt I was looking for a long time but others didn’t have the right size for me.

Quality
Thumbnail of user drn119
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Postage may take a little white but the quality for the price is worth it!

Quality
Thumbnail of user suadn
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Seamless website and loads of products to choose from. First time buyer and I'm impressed

Quality
Thumbnail of user melissav1149
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I've purchased many items from Chicwish and really love them. Quality materials and stylish options

Reason I chose this business:

The style of clothes - specifically I love their embroidery, dresses, skirts and sweaters

Reason I chose this product:

Unique design, adjustability of straps on dress

Quality
Thumbnail of user navneetl
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Loved the dress that I received, its fitting was awesome and also like the fabric.

Reason I chose this business:

My sister recommended chicwish

Reason I chose this product:

Liked the prize range and fit

Quality
Thumbnail of user antoniettad6
1 review
0 helpful votes
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October 13th, 2024
Verified purchase
• Updated review

Pretty easy, customer friendly website, easy shopping but the cart usually emptied that fast too

that was good

Reason I chose this business:

Had some clothing purchased

Service
Pretty easy
September 12th, 2024
Verified site experience
• Previous review
Customer friendly
June 10th, 2023
Verified site experience
• Previous review
Thumbnail of user biancal113
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

No problems at all quick delivery and the dress was just like in the picture

Quality
Thumbnail of user angelal862
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

I've been purchasing from Chicwish for sometime now and I've never had a bad experience

Reason I chose this business:

The styles are affordable and always on trend.

Reason I chose this product:

The quality and style are on point.

Quality
Thumbnail of user deidres78
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Size chart is true. The look of the skirt and shirt are exactly as shown

Response were fast and accurate

Reason I chose this business:

Beautiful clothes and upgrading wardrobe

Reason I chose this product:

Perfect for fall and Halloween

Service
Quality
Thumbnail of user cindyc2017
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

I ordered the orange one then I saw it came in purple so I ordered it also so I have two to wear for Halloween for my birthday weekend

Reason I chose this business:

So on Facebook ordered one like the quality ordered a second one

Reason I chose this product:

Looking for something to wear for a Halloween birthday

Quality
Thumbnail of user humaa16
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

No complains, everything is good. Delivery was on time, my favorite thing about chicwish is fabric.

Quality
Thumbnail of user michellen1549
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Site is a little glitchy but otherwise good. Cute clothes, wish the return process was better/faster

Service
Quality
Thumbnail of user susanb6322
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Online ordering was easy and straightforward. Good information on sizing, fabric content and details like lace, buttons.

Quality
Thumbnail of user honganhdang95
1 review
0 helpful votes
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June 23rd, 2024

I placed an order on May 23, but it is now June 13, and I am facing several issues with my order.

One part of my order has arrived, but I am not satisfied with the quality. I cannot return the item because the other half of my order has not arrived, despite it being three weeks late. Part of my order is still missing. I cannot check the order status on your website as the order number is invalid. The customer service button on your website is not working. I chose priority mail (6-8 days) to ensure I received my order before an event, but it did not arrive on time.

I am extremely frustrated with this experience and need immediate assistance to resolve these issues.

Tip for consumers:
don't buy

Products used:
nothing

Service
Value
Shipping
Quality
Thumbnail of user jessical2813
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Daughter is PUMPED to be Glenda for Halloween- and this was the perfect nicer quality dress that she will use for dress up beyond halloween

Quality
Thumbnail of user yuanyuanw
1 review
0 helpful votes
  • Send Message
September 3rd, 2024
Verified purchase

The ordering was very easy, but I was worried I wouldn't get my order before my event, I will recommend to leave more time for the delivery.

Quality
Thumbnail of user dr.m.l
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

Great product, that looks exactly like the picture. The shipping was fast and everything went smoothly.

Reason I chose this business:

I read a lot of good about the website and the dresses.

Reason I chose this product:

I am pregnant and looked for a dress, what is not old fashioned like 90% of maternity dresses.

Quality

Sitejabber for Business

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically responds within 3 days

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