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    ChicWish

ChicWish

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Overview

ChicWish has a rating of 3.9 stars from 4,859 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 13th among Women's Clothing sites.

  • Service
    1483
  • Value
    369
  • Shipping
    382
  • Returns
    197
  • Quality
    4285

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 73.1%
Positive
2,237
Neutral
359
Negative
464
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26,188 reviews

172
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How would you rate ChicWish?
Top Positive Review

“Shipped in two packages”

SACA n.
12/22/24

I ordered a skirt and couple of pairs of earrings to add $10 to get free shipping. The skirt came 12 days later. I didn't know it was coming in two shipments. After five days of receiving the earrings, I messaged them about the skirt. They responded in a few minutes, included the tracking for the skirt. The skirt arrived in the mail yesterday, four weeks after placing the order. I'm leary of Chinese websites and products. I could not find a skirt I liked in stores or on a western website. I took the risk. The skirt is as depicted on the website. I used the chart for the skirt and not the general size chart. It does fit.

Date of experience: 12/22/24
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Top Critical Review

“Slow shipping, difficult to work with customer service”

Hilary M.
12/20/24

The items I received were nice looking of decent quality, but they took a very long time to arrive and exchanging things was a hassle. When I received my exchange, it was the wrong size and working with customer service was a slow and frustrating process. After going to the trouble to make the return, I only received less than a dollar in refunds, as they counted the points I used to make the purchase against me, even though the points I earned were from the exchange that I paid to return in the first place.

Date of experience: 12/20/24
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Reviews (4,859)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (366) quality products (55) return label (24) size guide (22) phone number (19) return policy (32)
Thumbnail of user bertag15
Spain
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Genial, repetiré en breve, rapido y cosas, chulisimas

Service
Quality

Date of experience: December 16, 2022

Thumbnail of user mariag2994
Spain
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

BUENA, AUNQUE DE MOMENTO HASTA QUE NO RECIBA EL GENERO NO SE SI SERA TOTALMENTE SATISFACTORIA

Quality

Date of experience: October 23, 2023

Thumbnail of user sabrinan76
Germany
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Schöne Auswahl, gute Qualität, zügige Lieferung und guter Service

Reason I chose this business:

Schöne Produkte

Quality

Date of experience: May 29, 2022

Thumbnail of user kathrind2
Germany
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Tolle Ware, kurze Lieferzeit,gutes Preis-Leistungsverhältnis

Quality

Date of experience: December 16, 2022

Thumbnail of user leticiag105
Spain
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

GENIAL, HA SIDO MUY SENCILLO, Y TIENEN UNA GRAN VARIEDAD DE PRODUCTOS, MUY INTERESANTES

Quality

Date of experience: April 7, 2022

Thumbnail of user trauden
Austria
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase
• Updated review

Sehr schnelle Liefering, war positiv überrascht!

Reason I chose this product:

Werbung hat mir gefallen

Date of experience: January 2, 2023

Bin zufrieden
December 4th, 2022
Verified site experience
• Previous review

Date of experience: December 4, 2022

Thumbnail of user christianan9
Germany
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

Sehr schöne Sachen
Schnelle Lieferung freundliche Seite, tolle Produkte
Danke

Quality

Date of experience: March 30, 2022

Thumbnail of user nan259
Illinois
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Nanananananananananana nanananananananananana nanananananananananana

Quality

Date of experience: May 13, 2024

Thumbnail of user lynetten51
Wyoming
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

No asdfghjkjhgfdsdfghjkjhgfdfghjkgddfghjkhgfddfghjkjhgfdfgh

Quality

Date of experience: May 7, 2024

Thumbnail of user javierap2
GB
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Lalalalalalalalallalalalalalalalallalalalalalallala

Quality

Date of experience: May 5, 2024

Thumbnail of user kimb4063
GB
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

This is a great hand knitted cardigan and fits perfect to size. I wish it came in more colours, especially black. Looks good over a T shirt with jeans. Delivery took quite a while but delivered when stated.

Date of experience: December 21, 2024

Thumbnail of user nadyaa12
Belarus
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

Extremely delayed delivery. Arriving in parts. No actual realistic time indication given whilst waiting, (or when placing an order) just random emails notifying of processed delivery, when it was eventually processed.
The date when I needed the items did pass and I emailed customer service confirming the order was well delayed and advising that they can stop processing the remaining items as they no longer required after such delay and that I will be going away for 3 weeks which will make it impossible for me to return them on time, even if they eventually arrive. No reply received back.
I am already away and received a notification that the remaining items were delivered.
The whole shopping experience is a nightmare.

Date of experience: December 22, 2024

Thumbnail of user marivicd6
Canada
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

My order until now is not delivered. I ordered on Nov 21 and paid an extra charge for rush delivery for Christmas but unfortunately not delivered try to chat with them but no answer. Very disappointing. They don't have customer service to call.

Date of experience: December 23, 2024

Thumbnail of user deborahl271
Washington
2 reviews
1 helpful vote
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December 21st, 2024
Verified purchase

I found the products lacking in information.particularly fabric content. And maybe some more about the styling and cut of the garment.
Once ordered I was left hanging with no idea of when product would arrive.I contacted customer service and they didn't give me much better info. In the end they said it was lost in the mail. I had received the item and informed them. The skirt is nice and well cut and fits true to size.

Date of experience: December 21, 2024

Thumbnail of user sarahb5004
GB
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

It took nearly a month to get rme. The item is not Medium, too small, and you have to place your hands backward to get them in the pockets. Lining is poor quality
Really disappointed but can't go through the effort of returns

Date of experience: December 21, 2024

Thumbnail of user maureenm1525
New York
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

I am unable to return an order - the item was defective. I've reached out via the chat function but have not received a reply or a return label. The website indicates that the order is still processing. Also because the product was defective - one side of the garment was significantly longer than the other - I should not be charged for return shipping.

Date of experience: December 23, 2024

Thumbnail of user fionaw185
California
1 review
0 helpful votes
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December 21st, 2024
• Updated review

I like the quality of the clothes but they sent the product in a bag that said it was biodegradable when it clearly was not. Obviously they just took a regular plastic bag and wrote "biodegradable" on it so buyers would think they are a company that cares about sustainability. Kind of skeezy. It would be better if it just said nothing at all.

Date of experience: November 25, 2024

Good Quality
October 27th, 2024
Verified purchase
• Previous review

The clothes are really cute design and the quality seems great.
The only con is that the shipment took a while to arrive in America, so give your order a lot of lead time.

Their customer service is very responsive and helpful too.

They replied quickly and were very helpful!

Service
Quality

Date of experience: October 17, 2024

Thumbnail of user alicek1106
GB
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

Placed my order on 23/11/24 and to date it has not arrived and it is now 22/12/24. It was apparently handed over to the delivery artist on 17/12/24. Too slow for my liking so unfortunately I will not be ordering again.

Date of experience: December 22, 2024

Thumbnail of user jeralynm12
Florida
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

I love this skirt. It is very well made and so pretty. My only problem is that I didn't listen to the people who said it runs big, so I need to return it for a smaller size. You won't be disappointed in purchasing this skirt!

Date of experience: December 23, 2024

Thumbnail of user jillg914
California
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

I instantly liked the silver sequin skirt with the fluffy ballet cardigan and was delighted to get a discount off these two items. However, on checking the site a few days later realised how long my order was going to take! I contacted chicwish and they refunded my payment a few days later.

Date of experience: December 8, 2024

Thumbnail of user karissas38
California
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Haksjnsnssnsnsjejejejejejejejejjejeejjeejjejeejjeejejej

Reason I chose this business:

Livingwithlandyn

Quality

Date of experience: April 5, 2024

Thumbnail of user robynd194
Maryland
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Nañññnnñnnnnnnnnnnnnnnñnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Quality

Date of experience: March 18, 2024

Thumbnail of user eirinik5
Greece
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Easy! *******111*******111*******111**************

Quality

Date of experience: March 9, 2024

Thumbnail of user cheyener
Alabama
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Zxzczxczxczxczxczxczxczxczxczxcxzcxzcxczxczxcxzczxczx

Quality

Date of experience: March 7, 2024

Thumbnail of user neerajapriyat
GB
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Goodservice àaaàaaaàaaaaaààaaAaaaaaaaaassassssszzzzzzzzźzzzzzzzz

Quality

Date of experience: March 3, 2024

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically does not respond to reviews

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