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    ChicWish

ChicWish

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Overview

ChicWish has a rating of 3.9 stars from 4,860 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality, and shopping experience. ChicWish ranks 13th among Women's Clothing sites.

  • Service
    1484
  • Value
    370
  • Shipping
    382
  • Returns
    197
  • Quality
    4286

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Positive reviews (last 12 months): 73.1%
Positive
2,237
Neutral
359
Negative
465
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26,188 reviews

172
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How would you rate ChicWish?
Top Positive Review

“Shipped in two packages”

SACA n.
12/22/24

I ordered a skirt and couple of pairs of earrings to add $10 to get free shipping. The skirt came 12 days later. I didn't know it was coming in two shipments. After five days of receiving the earrings, I messaged them about the skirt. They responded in a few minutes, included the tracking for the skirt. The skirt arrived in the mail yesterday, four weeks after placing the order. I'm leary of Chinese websites and products. I could not find a skirt I liked in stores or on a western website. I took the risk. The skirt is as depicted on the website. I used the chart for the skirt and not the general size chart. It does fit.

Date of experience: 12/22/24
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Top Critical Review

“Slow shipping, difficult to work with customer service”

Hilary M.
12/20/24

The items I received were nice looking of decent quality, but they took a very long time to arrive and exchanging things was a hassle. When I received my exchange, it was the wrong size and working with customer service was a slow and frustrating process. After going to the trouble to make the return, I only received less than a dollar in refunds, as they counted the points I used to make the purchase against me, even though the points I earned were from the exchange that I paid to return in the first place.

Date of experience: 12/20/24
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Reviews (4,860)

Rating

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Reviews that mention popular keywords

customer service (366) quality products (55) return label (24) size guide (22) phone number (19) return policy (32)
Thumbnail of user kristap215
Netherlands
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

Purchased handbag for holiday party three weeks before event taking into consideration delivery was supposed to take 7-14 days. Purse arrived late (after December 14th). Impossible to use website to create return request. Had to google chicwish's customer support email as the chat bot wouldn't even work. I can tell they were making it more hassle to return something in hopes I would give up. The support team was surprisingly fast once I did email, but was told I would have to pay the shipping return since I live in Europe. That is something I've never come across before. Long story short, I wouldn't use a this company again.

Date of experience: December 24, 2024

Thumbnail of user sacan
Texas
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

I ordered a skirt and couple of pairs of earrings to add $10 to get free shipping. The skirt came 12 days later. I didn't know it was coming in two shipments. After five days of receiving the earrings, I messaged them about the skirt. They responded in a few minutes, included the tracking for the skirt. The skirt arrived in the mail yesterday, four weeks after placing the order.

I'm leary of Chinese websites and products. I could not find a skirt I liked in stores or on a western website. I took the risk. The skirt is as depicted on the website. I used the chart for the skirt and not the general size chart. It does fit.

Date of experience: December 22, 2024

Thumbnail of user susanm9194
GB
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

On November 20th I ordered a Christmas fun outfit, 3 items, to wear on a few occasions before Christmas. 2 items arrived but the 3rd a sweater hasn't yet so, I wasn't advised of the delay, if I had been I could've chosen something else. Disappointed.

Date of experience: December 22, 2024

Thumbnail of user lyndab578
GB
1 review
1 helpful vote
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November 1st, 2024
Verified purchase

Delivery took ages. Customer service team did respond immediately when I emailed querying this, explaining waiting on new stock. That's fine but would have been nice to be warned of this when ordering. No point in ordering if u want something quickly.

Response to my email immediately.

Reason I chose this business:

Loved the look of the items

Reason I chose this product:

Clothing i couldn't see anywhere else

Service
Quality

Date of experience: October 21, 2024

Thumbnail of user lyndan100
GB
1 review
0 helpful votes
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November 15th, 2024
Verified purchase
• Updated review

Site is very slow, doesn't bring you back to where you previously were when you select continue shopping. Excellent selection of clothes though with great size guide.
Disappointed that shipping was from China, despite saying otherwise on their website. However, shipping was speedy and majority products arrived in one parcel.

Reason I chose this business:

I chose Chicwish because I was looking for something subtle for Halloween office wear. The bat skirts were perfect and full dress suggestions were available

Reason I chose this product:

Halloween/coffee morning in work.

Quality

Date of experience: November 5, 2024

Site is very slow, doesn't bring you back to where...
October 16th, 2024
Verified site experience
• Previous review

Site is very slow, doesn't bring you back to where you previously were when you select continue shopping. Excellent selection of clothes though with great size guide.

Date of experience: October 6, 2024

Thumbnail of user lynnev131
GB
1 review
0 helpful votes
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December 10th, 2024
Verified purchase

My second buy from Chicwish. My first was a lightweight knee length coat with a colourful pattern of Indian ladies on it. I receive compliments on it every time I wear it. It makes me wonder why so many folks like to dress in black and brown! Also very good if someone is looking for you in an airport - or other busy space!

Reason I chose this product:

Sick to death of trousers!

Quality

Date of experience: November 30, 2024

Thumbnail of user komald22
Australia
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

The fit is often flattering, with styles that hug the waist and, making wearers feel both comfortable and fashionable. This skirt deliver a positive experience for those who love unique, feminine fashion. They make a stylish statement, perfect for anyone wanting to add an elegant and affordable piece to their collection.

Quality

Date of experience: October 30, 2024

Thumbnail of user midalyc
Massachusetts
1 review
1 helpful vote
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October 28th, 2024
Verified purchase

My shopping experience with ChicWish was seamless. The website is well-designed, making it easy to navigate through their extensive collection. I was particularly drawn to the unique styles they offer, which stand out from typical fast fashion. Their product descriptions are detailed, and the size guide was incredibly helpful in ensuring I picked the right fit. Plus, I appreciated their frequent sales, which made it more budget-friendly.

Reason I chose this business:

I chose ChicWish because I’ve heard great things about their quality and design. I love that they offer trendy pieces that have a vintage flair. After browsing their Instagram and seeing how other customers styled their skirts, I was convinced I needed one for my wardrobe.

Reason I chose this product:

I was looking for modest attire. I would definitely recommend this skirt and ChicWish to anyone looking for stylish and modest additions to their wardrobe. The quality and design have made this skirt a staple in my closet, and I’m already eyeing a few more pieces from their collection!

Quality

Date of experience: October 18, 2024

Thumbnail of user karenc6612
Tennessee
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

I've worn this skirt twice and it's a little big on me but I rolled up the waistband twice and it's fine. I'm only 5 feet tall so without doing that it's at my ankles. Love the pattern of black with candy canes on it. Got lots of compliments 🥰

Date of experience: December 17, 2024

Thumbnail of user joycew1817
Texas
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Social media shopping can be frustrating bc it takes weeks (or months) to get products delivered. This order was for a Halloween outfit to wear for work. It was ordered on Oct 1 & arrived within 2 weeks. The quality was better than expected. I'm a happy customer 😊

Reason I chose this business:

Interesting apparel

Reason I chose this product:

For a Halloween costume

Quality

Date of experience: November 4, 2024

Thumbnail of user taraw686
Canada
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Very happy query the product. The time to delivery took longer than expected based n on pay experiences. The local delivery service used was not great, they delivered off hours/very late and missed a delivery opportunity before.

Very responsive over email, at least about the delivery.

Reason I chose this business:

Great style and fashion!

Reason I chose this product:

Beautiful skirt to complement my fall wardrobe.

Service
Quality

Date of experience: November 5, 2024

Thumbnail of user katien248
Massachusetts
1 review
1 helpful vote
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October 23rd, 2024
Verified purchase

I was nervous ordering from ChicWish after seeing it on social media for so long but I finally decided to try it out and was not disappointed. I received all of the pieces I ordered in two separate shipments. Everything is good quality and very comfortable. I will definitely be ordering again.

Customer service responded quickly to my email to let me know I would be receiving two shipments when I originally did not receive everything in the first order. I was quite pleased with the response time and as told, the remaining items showed up about a week after the first shipment. No problems!

Service
Quality

Date of experience: October 13, 2024

Thumbnail of user sharont2855
AE
1 review
0 helpful votes
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December 3rd, 2024
Verified purchase

One of the 2 dresses I bought does not fit. Need to return 1 but Co does not provide return label for Australia customer which is a setback. Have spoken with customer service and patiently with many to and fro, we manage to solve the problem. I have some store credit returns. I don't mind that because the other dress is perfect fit so hopefully my future experience will be good.

Very happy with my experience with customer service.

Reason I chose this business:

Doubtful at first but customer service truly responded my queries and solved my problem.

Reason I chose this product:

The quality of the dresses are good.

Service
Quality

Date of experience: November 23, 2024

Thumbnail of user debbien426
Texas
1 review
0 helpful votes
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December 4th, 2024
Verified purchase
• Updated review

I ordered another skirt from Chicwish. It took longer than normal for it to be shipped. When I contacted customer service they responded very quickly, They explained what had happened with my order. They kept me updated the entire time till my ordered arrived.

Responded in a timely manner and kept me updated

Reason I chose this business:

I liked the skirts. They were different than other things you see in the stores.

Reason I chose this product:

To wear to special events.

Service
Quality

Date of experience: November 24, 2024

Perfect skirt for Halloween
September 15th, 2024
Verified purchase
• Previous review

I saw the skirt online. It was easy to order easy to figure out what size you needed and no delays in shipping.

Reason I chose this business:

Had the product I was looking for

Reason I chose this product:

I wanted something to wear for Halloween.

Quality

Date of experience: September 5, 2024

Thumbnail of user nataat2
BA
1 review
0 helpful votes
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November 15th, 2024
Verified purchase
• Updated review

I shop on this site all the time and will definitely continue. Everything I've bought is unique, classy, elegant—exactly the style I love. I live in Bosnia and Herzegovina, so delivery takes about a month, but it's worth the wait.

My experience with customer service has also been positive. They respond quickly to questions, and I've never had any issues.

Reason I chose this business:

I chose Chicwish primarily because of the beautiful items they offer.

Reason I chose this product:

I choose their products because they are high quality and, above all, suit my style and taste.

Service
Quality

Date of experience: November 5, 2024

I am extremely satisfied with every purchase I've made...
November 12th, 2024
Verified site experience
• Previous review

I am extremely satisfied with every purchase I've made on this site.

Date of experience: November 2, 2024

I've ordered products several times, and everything...
May 10th, 2024
Verified site experience
• Previous review

I've ordered products several times, and everything has always been excellent.

Date of experience: April 30, 2024

Chicwish: Quality and Elegance
March 30th, 2024
Verified purchase
• Previous review

Everything I've ordered from the Chicwish website is beautiful, of high quality, and I will definitely continue to shop there.

My experience with customer support has also been extremely positive; they responded promptly to all inquiries and resolved all my uncertainties.

Reason I chose this business:

Chicwish offers products that match my style. Above all, they are elegant, ladylike, and of excellent quality.

Reason I chose this product:

Because they are beautiful.

Service
Quality

Date of experience: March 20, 2024

Thumbnail of user deborahw2781
Washington
1 review
1 helpful vote
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October 13th, 2024
Verified purchase

I was looking for a warm wool skirt to wear to an outdoor event in autumn with a nice long sleeved top. I ended up not caring for the pairing of the two, but they both work paired with other clothing I own. Will purchase from again!

Quality

Date of experience: October 3, 2024

Thumbnail of user julier1841
Florida
1 review
0 helpful votes
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December 11th, 2024
Verified purchase
• Updated review

I really appreciate the collages of looks that Chic Wish provides. I'm not sure if those are on the site, but I get them emails and it is a great way to see a variety of items that go together. There are cute items here. I have not had a bad experience yet with any item.

Reason I chose this business:

Prior good experiences

Reason I chose this product:

Loved the style and/or patterns, also saw an example in my email

Quality

Date of experience: December 1, 2024

Great experience
October 12th, 2024
Verified purchase
• Previous review

Every item in my order was a quality piece I liked or loved!

Reason I chose this business:

I was searching online for stores similar to other stores where I already make purchases and came across ChicWish. When I looked at the available products, there were many items that caught my interest.

Reason I chose this product:

The jewelry I chose was simply because I needed more gold jewelry and the pieces I saw looked like they'd compliment existing outfits I had. I chose the sweaters because of their unique designs. I was happy to find that they seemed high quality when I received the sweaters. I liked or loved all the products I received and I plan on making purchases again in the future.

Quality

Date of experience: October 2, 2024

Thumbnail of user jaclyng74
New York
1 review
2 helpful votes
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October 21st, 2024
Verified purchase

Everything was exactly as it appeared online and fit well. Shipping takes long since it's international, which I didn't realize when ordering, but everything got here. The one shirt that didn't fit I thought would be tough to return, considering the international shipping, but there was a US address for returns, which made things very easy.

Reason I chose this business:

Very nice delicate designs that I haven't seen anywhere else

Reason I chose this product:

I really liked the design of the skirt. It was simple and pretty, very nice alternative to traditional Halloween clothing.

Quality

Date of experience: October 10, 2024

Thumbnail of user lindsayj197
Washington
1 review
0 helpful votes
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December 18th, 2024
Verified purchase

I have many pieces from Chicwish. I've been highly satisfied and happy with ALL of them. The shipping does take a while as would be expected, but I always feel like I get great quality for the price I pay.

Reason I chose this business:

Shopped with them before and always been very happy.

Reason I chose this product:

They fit my style…kind of an older, vintage feel, almost like the 50s or something. I love the style of nearly everything they offer, but the ones I picked fit my personality well and are much more affordable than other brands.

Quality

Date of experience: December 8, 2024

Thumbnail of user sara.rodenas
Massachusetts
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I love the clothing, but if something does not fit well, it is a pain to make any returns. I had to return a few things last year and I ended having to pay $15 for each of the items I returned. Now I am more hesitant to order because of this high cost

overall good, but confusing instructions to return items

Reason I chose this business:

The quality of the clothing is great and I overall really like the clothing, very classy and flattering.

Reason I chose this product:

They had good reviews and the quality looked good. I have not been disappointed with previews orders.

Service
Quality

Date of experience: October 7, 2024

Thumbnail of user melissan1881
Ohio
1 review
0 helpful votes
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December 1st, 2024
Verified purchase

I found the item I was looking for very easily, following a Pinterest link, my size was available, and the price was fair. Occasionally it takes Chicwish a long time to ship me products, but this arrived quickly.

Reason I chose this business:

I like the upscale look with decent prices that are offered.

Reason I chose this product:

It was cute and I always like holiday sweaters.

Quality

Date of experience: November 21, 2024

Thumbnail of user julieo1323
Florida
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Great shopping experience and customer service. Product were just as described. Though my sweater is too big... its still very pretty! I would recommend some more clarity over shipping as I paid a bit extra to get it in time for an event, but I wasn't aware there is a week of order/prep time before it shipped out.

Service
Quality

Date of experience: November 5, 2024

Thumbnail of user dominiquen87
Netherlands
1 review
0 helpful votes
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November 13th, 2024
Verified purchase

The variety on offer at ChicWish is pretty impressive. I'd say you could find anything you needed for any occasion here. The quality of material is good for the price. My only gripe would be the lack of clarity in terms of shipping and timing. I wasn't sure when my purchase would arrive, since that was never clear throughout the customer journey. I work from home so it wasn't too big of an issue, but it does make planning a little difficult. Order in advance if in doubt.

Quality

Date of experience: November 3, 2024

Thumbnail of user ektaap
Australia
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Beautiful skirt and dress, both in terms of style and quality. The customer service was also great - I had one delayed package and the customer service team responded promptly to my query. Thank you! - will be back there to purchase again!

Date of experience: December 16, 2024

Thumbnail of user hilarym178
California
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

The items I received were nice looking of decent quality, but they took a very long time to arrive and exchanging things was a hassle. When I received my exchange, it was the wrong size and working with customer service was a slow and frustrating process. After going to the trouble to make the return, I only received less than a dollar in refunds, as they counted the points I used to make the purchase against me, even though the points I earned were from the exchange that I paid to return in the first place.

Date of experience: December 20, 2024

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From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each customer and is dedicated to delivering the best service they can provide.

Chicwish cares for its customers most and we would love to hear any voice from you. If you have any question, suggestion or concern, don’t hesitate to speak with us via online chat or via our contact form. We promise that any of your voice will be replied on a warmly and timely manner. See our promise and satisfaction guarantee here.
https://chicwishreview.com/category/blog/

Company Representative

Thumbnail of user jasmines93
Jasmine S.
Typically does not respond to reviews

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